Customer Service Chat Support

**Job Overview**:We are seeking a motivated and customer-focused individual to join our team as a Chat Support Representative. In this role, you will be responsible for providing exceptional customer service through online chat, addressing inquiries, resolving issues, and ensuring a positive customer experience. **Responsibilities**: **Online Chat...

We are seeking a dedicated and fluent Mandarin-speaking individual to join our team as a Chat Support Representative. As a Chat Support Representative, you will be responsible for providing exceptional customer service and technical support to Mandarin-speaking users via chat platforms. This role requires excellent communication skills, problem-solving...

As a Chat Support Representative, you will be responsible for providing timely and accurate support to customers through online chat platforms. You will assist customers with inquiries, troubleshoot technical issues, and provide guidance on product usage or services. Your primary goal will be to ensure customer satisfaction by delivering excellent service...

**Work Location - Malaysia** Languages - Vietnamese Profile - Social Media -Chat Support Location - KL Sentral Hours of Operation - 24*7 Min. Requirements - Has experience in chat support Education - Degree - No experience / Diploma - 5 year experience **Salary**: 20,000,000₫ - 26,823,268₫ per month **Education**: - Bachelor's...

**About Us** Intrepid Group Ascential Group With more than 2,000 employees across five continents, Ascential combines local expertise with a global footprint for clients in over 120 countries. Ascential is headquartered in the UK and listed on the London Stock Exchange. **Your Responsibilities** - Provide answer to customers inquiries and questions...

**WORKING LOCATION: KUALA LUMPUR, MALAYSIA.** **Benefits: working permit, housing allowance (claimable)**Responsibilities**:_ - Direct customer inquiries to the appropriate support channels, managing escalations effectively by tracking and escalating as needed. - Adhere meticulously to established procedures, including Facebook's documented call flows, work...

**Responsibilities**: - Engage with Vietnamese-speaking customers via chat to address their queries, concerns, and issues in a timely and professional manner. - Provide accurate information about our products/services, including features, pricing, and technical specifications. - Assist customers in troubleshooting technical problems and escalate complex...

About UsFlywheel SEA (formerly known as Intrepid Group)Ascential GroupWith more than 2,000 employees across five continents, Ascential combines local expertise with a global footprint for clients in over 120 countries. Ascential is headquartered in the UK and listed on the London Stock Exchange.About the RoleAs a Customer Service Specialist, you will be...

WORKING LOCATION:KUALA LUMPUR, MALAYSIA.Benefits: working permit, housing allowance (claimable)Responsibilities**:_ Direct customer inquiries to the appropriate support channels, managing escalations effectively by tracking and escalating as needed. Adhere meticulously to established procedures, including Facebook's documented call flows, work processes,...

**About Us** Flywheel SEA (formerly known as Intrepid Group) **Ascential Group** With more than 2,000 employees across five continents, Ascential combines local expertise with a global footprint for clients in over 120 countries. Ascential is headquartered in the UK and listed on the London Stock Exchange. **About the Role** As a Customer Service...

**Join Our Team as a Customer Service & Data Support Coordinator at Finest Future!** Hey there! Are you ready to embark on an exciting adventure with Finest Future? We’re on the lookout for a dynamic and dedicated Customer Support Specialist to join our team to join us as Customer Service & Data Support Coordinator. If you have a passion for helping...

Role**:Chat Support (Vietnamese + English)** Working schedule: Rotational 24*7 Location: KL, Sentral Type: Permanent **Job Summary**: The Advisor I, Customer Service position interfaces with customers via Chat or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems...

Binance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money. Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution...

The Company Olaben is a fast growing premium activewear brand that motivates people to live mindfully and reach their full potential. We have a sub-brand ‘Olaben Nutrition’ supplying healthy snacks and food to the Vietnamese market. Our focus is on quality and elegant designs, utilising eco-friendly materials and ethical production processes which is why...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Provides the highest level of customer service. Performs data entry accurately and efficiently using various computer programs, word processing, spreadsheet or database commands; formats material as required. - Researches and expedites customer requests. Monitors and ensures delivery date and...

() JOB DESCRIPTION: Call Center Inbound + Chat via social media channels Agents work at MBB Office and support US customers Support customers to buy/handle products by chatting and calling Follow up orders. Support customers on orders (delivery time, types of goods,) No salesWORKING TIME: Rotating night shifts : 22h00PM 7h00AM (Monday to Friday)()...

JOB DESCRIPTIONTitle: Customer Service RepresentativeLocation: InternationalThe Customer Service Representative is responsible for providing service excellence to customers by processing orders, quotes and assisting with all other customer needs, to provide optimal customer experience, and supporting customer service initiatives.ACCOUNTABILITIES & ESSENTIAL...

This role will be based in KL Sentral, Malaysia Must have is: Bachelor Degree in any qualifications Advisor I, Chat Support The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of...

Role: Chat Support - Vietnamese 23 HC. RM3.7k - RM4.3k + RM500 complexity allowance + RM200 Housing allowance + KPI Allowance + Shift Allowance Qualifications; B Degree holder with a valid passport for the next 14 months. Should be in Vietnam Can work on a rotational shift 24/7 and on weekends and holidays. Good English comms skills willing to...

Chat Support DUTIES AND RESPONSIBILITIES: callbacks. - Understand customer enquiries and ensure they are answered or routed through the appropriate support channel. - Manage customer escalations and ensure that these are answered, tracked, and escalated as required. - Perform all procedures accurately, including following client’s documented call...