Customer Support

SecuTix is a global software company providing the industry-leading SaaS Ticketing Engagement Platform. Our solution is used by the largest sports clubs, live entertainment businesses, and leading museums, managing annual sales of about 45 million tickets. **In this role**: We are currently seeking an experienced **Customer Support Specialist** who will...

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...

We value our employees with competitive benefit and generous paid time off packages, flexible and casual work environments, career development, recognition programs and more! - This role is a onsite opportunity. _ **As a Customer Support you will**: - _Resolve technical issue/errors related to company’s web services._ - _Train customers to use their web...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Be the image of the company and service and ensure high customer experience by answering, escalating and following up all requests - Follow the company's Internal Regulations, policies as well as the service's work instructions and processes (register all interactions in the database, contribute to...

**Mô tả công việc**: (Mức lương: 8 - 8 triệu VNĐ) Customer support - Manage large amounts of inbound and outbound calls in a timely manner of VIP Flexi center’s students. - Ensure your students are happy when they make inquiries - Follow communication “scripts” when handling different topics - Addressing customer grievances and concerns...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Maintaining a positive, empathetic, and professional attitude toward customers at all times; - Acknowledging and resolving customer complaints and bringing them into improvement; - Communicating with customers through various channels; - Update customer information on the company's CRM system; -...

**_Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you....

**Mô tả công việc**: (Mức lương: Thỏa thuận) Research and identify solutions/answers and provide prompt and accurate feedback to customers. Coordinate with relevant L2 Customer Support or Sales team to provide relevant answers to the customers Collect user feedback, propose initiatives for continuous improvement of the agent support process,...

**ABOUT US** Founded in 2014, Coinhako is a market-leading platform for access to Digital Assets like Bitcoin. Headquartered in Singapore, we specialize in on-and-off ramp services for digital assets with local currencies, and we are present in multiple countries across the Asia Pacific. Coinhako platform was founded by Singaporean entrepreneurs in Silicon...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - primarily on eCommerce platforms. - Conduct thorough research and utilize resources to resolve customer inquiries efficiently. - Communicate effectively with customers to ensure their needs are met and issues are resolved promptly. - Collaborate with internal teams to escalate and resolve complex...

Ho Chi Minh City- Work Type: Full Time**RESPONSIBILITIES** - In LittleLives, we believe in providing the best customer service to users and our Pixies champion that mission every day. If you consider yourself a people’s person, communicates technical terms in an easy to understand manner and wants to be part of a dynamic start up working - environment, -...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Be the image of the company and service and ensure high customer experience by answering, escalating and following up all requests - Follow the company's Internal Regulations, policies as well as the service’s work instructions and processes (register all interactions in the database, contribute...

Ho Chi Minh City- Work Type: Full Time**RESPONSIBILITIES** - In LittleLives, we believe in providing the best customer service to users and our Pixies champion that mission every day. If you consider yourself a people’s person, communicates technical terms in an easy to understand manner and wants to be part of a dynamic start up working - environment, -...

**KayPay** is the latest business built and launched by KMS. With the current team of 1,500+ engineers, KMS has successfully built and been operating global product companies. These global product companies are serving users from 160+ countries, 1,500+ enterprise customers. The total investment value from investors has exceeded $80M resulting in a total...

Company Description **KayPay** is the latest business built and launched by KMS. With the current team of 1,500+ engineers, KMS has successfully built and been operating global product companies. These global product companies are serving users from 160+ countries, 1,500+ enterprise customers. The total investment value from investors has exceeded $80M...

Company Description Believe is one of the world’s leading digital music companies. Believe’s mission is to develop local artists and labels in the digital ecosystem by providing them the solutions they need to grow their audience at each stage of their career and development. Its 1,900 employees in more than 50 countries aim to support local artists...

**Mô tả công việc**: (Mức lương: 20 - 30 triệu VNĐ) Responsibilities include: The support engineer is responsible for support delivery, providing technical support to Azure and Windows Server customers by resolving escalated, complex technical customer issues on the Azure or Windows Server platform and delivering technical support against CPE...

DESCRIPTIONS - Develop and implement a strategy for customer service with the overall objective of improving customer satisfaction, operational efficiency and quality of service. - Proactively identify and pursue sales opportunities. - Evaluate and understand customer requirements to deliver optimal service. - Establish and nurture long-term relationships...

**Mô tả công việc**: (Mức lương: 10 - 15 triệu VNĐ) - Resolve technical issue/errors related to web services. - Train customers to use their web account. - Work with EDI mapping in upgrading EDI maps - Track support inquires through the support CRM insuring the customer issue is resolved - Follow-up on unacknowledged transactions - Set-up and...

**Mô tả công việc**: (Mức lương: Thỏa thuận) Research and identify solutions/answers, provide prompt and accurate feedback to customers Coordinate with relevant departments such as Engineering, Products, Finance, Marketing, etc to assist customer’s inquiries in a timely manner Collect user’s feedback, propose initiatives for continuous...