Customer Support Collaborator

7 days ago


Ho Chi Minh City, Vietnam Elsa Speak Full time

**Mô tả công việc**:
(Mức lương: Thỏa thuận)
Research and identify solutions/answers and provide prompt and accurate feedback to customers.
Coordinate with relevant L2 Customer Support or Sales team to provide relevant answers to the customers
Collect user feedback, propose initiatives for continuous improvement of the agent support process, and provide valuable insights for project management
Other tasks assigned by the Project Manager

**Chức vụ**: Nhân Viên/Chuyên Viên

**Hình thức làm việc**: Bán thời gian

**Quyền lợi được hưởng**:
Competitive compensation
Experience the true startup spirit of a fast-growing and well-funded Silicon Valley startup
Opportunities to grow professionally and play a critical role in shaping the next stage of our company's growth
Opportunity to create an impact on the lives of 1.5 billion language learners around the world

**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề

**Yêu cầu công việc**:
Working hours: 9am - 1pm or 1pm - 5pm or 9am - 5pm
1 to 2-year experience in a similar position in startup companies or fast-moving environments.
Native Thai speaker, able to communicate in Vietnamese preferred)
An “A-team” player who can deliver high-quality outcomes both independently or in a team
Call center experience (preferred)

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Chăm Sóc Khách Hàng,Tư Vấn Bán Hàng

Trung cấp - Nghề
Dưới 1 năm



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