Customer Support Specialist

4 days ago


Ho Chi Minh City, Vietnam UNITED PARCEL SERVICE Full time

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Reporting to the Vietnam Operation Manager, the incumbent is responsible:

- Active engagement with customer through regular sales visits and monthly/quarterly performance reviews
- Achieve the business plan target
- Develop customer relationship and its stability
- Undertake a leading role for RFI/RFQ opportunity
- Collaborate with relevant regional functions to secure and further increase customer sales
- Develop and maintain existing customer relationships
- Participate in customer meetings
- Provides Service Failure Recovery Management
- Provides Solution and Implementation Support
- Supports Customer Accounts
- Supports Customer Solutions Administration

**Employee Type**:
Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.



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