Customer Support Specialist

3 weeks ago


Ho Chi Minh City, Vietnam UNITED PARCEL SERVICE Full time

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Reporting to the Vietnam Operation Manager, the incumbent is responsible:

- Active engagement with customer through regular sales visits and monthly/quarterly performance reviews
- Achieve the business plan target
- Develop customer relationship and its stability
- Undertake a leading role for RFI/RFQ opportunity
- Collaborate with relevant regional functions to secure and further increase customer sales
- Develop and maintain existing customer relationships
- Participate in customer meetings
- Provides Service Failure Recovery Management
- Provides Solution and Implementation Support
- Supports Customer Accounts
- Supports Customer Solutions Administration

**Employee Type**:
Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.



  • Ho Chi Minh City, Vietnam công ty tnhh công nghệ thông tin elca việt nam Full time

    Xem và nộp hồ sơ ngay **Lưu ý**: - Người tìm việc đang xem tin **Customer Support Specialist**: - **Mã tin đăng: 3679207**. Mọi thông tin liên quan tới tin tuyển dụng này là do người đăng tin đăng tải và chịu trách nhiệm. Chúng tôi luôn cố gắng để có chất lượng thông tin tốt nhất, nhưng...


  • Ho Chi Minh City, Vietnam Công ty TNHH Công Nghệ Thông Tin ELCA Việt Nam Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) ** About us SecuTix is a global software company providing the industry-leading SaaS Ticketing Engagement Platform. Our solution is used by the largest sports clubs, live entertainment businesses, and leading museums, managing annual sales of about 45 million tickets. ** In this role We are...


  • Ho Chi Minh City, Vietnam ELCA Việt Nam Full time

    SecuTix is a global software company providing the industry-leading SaaS Ticketing Engagement Platform. Our solution is used by the largest sports clubs, live entertainment businesses, and leading museums, managing annual sales of about 45 million tickets. **In this role**: We are currently seeking an experienced **Customer Support Specialist** who will...


  • Ho Chi Minh City, Vietnam Công ty TNHH Công Nghệ Thông Tin ELCA Việt Nam Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Help customers to use our ticketing product in the most efficient way by providing technical support to analyze, reproduce, and identify the root cause of various software glitches across various modules. - Research, diagnose, and analyze Customer issues with accurate solutions. - Ensure Issue...


  • Thành phố Hồ Chí Minh, Vietnam Kegmil Full time

    **About Kegmil**: Kegmil is a holistic solution provider of mission-critical Enterprise Systems, with a spike in Field Service Management software-as-a-service. We are a global team serving international clients, and strongly backed by Mitsubishi Electric (a world-leading manufacturer of products ranging from home electronics to satellite systems,...


  • Thành phố Hồ Chí Minh, Vietnam Kegmil Full time

    **About Kegmil**: - Kegmil is a holistic solution provider of mission-critical Enterprise Systems, with a spike in Field Service Management software-as-a-service. We are a global team serving international clients, and strongly backed by Mitsubishi Electric (a world-leading manufacturer of products ranging from home electronics to satellite systems,...


  • Thành phố Hồ Chí Minh, Vietnam Visily Full time

    **Visily** is an AI-powered UI design software started from KMS Labs, the startup incubation arm of KMS Technology. Our team consists of technology entrepreneurs who have built successful product companies from scratch: - ** QASymphony** - test management platform, merged with Tricentis, valued at $2B - ** Kobiton** - mobile testing platform, raised $34M...

  • IT Support Specialist

    7 months ago


    Ho Chi Minh City, Vietnam Công ty TNHH Jollibee Việt Nam Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) We are looking for a highly capable IT support specialist to provide technical assistance to stores. In this role, your duties will include ensuring optimal use of our hardware and software technologies, enhancing system performance, and securing data. You will also be required to advise on IT...

  • Customer Specialist

    7 days ago


    Ho Chi Minh City, Vietnam Coin98 Labs Full time

    Coin98 Labs is looking for a top-notch Customer Specialist to join our team. Your goal will be to ensure exceptional service standards, address customer inquiries, sustain high customer satisfaction, and contribute to the growth of Coin98’s products. **RESPONSIBILITIES** - Handle customer queries, and manage complaints by providing solutions and options....


  • Ho Chi Minh City, Vietnam 2C2P Full time

    **Specialist, Operations Support**: Vietnam, Ho Chi Minh City | Full Time | Operations 2C2P is looking for a Specialist, Operations Support to join its growing team in Vietnam. If you have the right skills, qualifications & experience and are looking for a rewarding career, don't wait! Join us and share our vision in providing the best payment...


  • Ho Chi Minh City, Vietnam Công ty TNHH Công Nghệ Thông Tin ELCA Việt Nam Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) ** About us SecuTix is a global software company providing the industry-leading SaaS Ticketing Engagement Platform. Our solution is used by the largest sports clubs, live entertainment businesses, and leading museums, managing annual sales of about 45 million tickets. ** In this role We are...


  • Ho Chi Minh City, Vietnam Công ty TNHH Công Nghệ Thông Tin ELCA Việt Nam Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) About us SecuTix is a global software company providing the industry-leading SaaS Ticketing Engagement Platform. Our solution is used by the largest sports clubs, live entertainment businesses, and leading museums..., managing annual sales of about 45 million tickets. In this role We are...


  • Ho Chi Minh City, Vietnam 2C2P Full time

    **Merchant Tech Support Specialist**: Vietnam, Ho Chi Minh City | Full Time | Operations 2C2P is looking for a Merchant Tech Support Specialist to join its growing team in Vietnam. If you have the right skills, qualifications & experience and are looking for a rewarding career, don't wait! Join us and share our vision in providing the best payment...


  • Ho Chi Minh City, Vietnam Công Ty TNHH Rijk Zwaan Việt Nam Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) Sales Support RZ office: 29 A Nguyen Dinh Chieu, Dist 1, Hochiminh city 1. Planning and Logistic - Ensure that seeds are available on time, in the right quantity and quality in accordance with the planning - Supporting for import (and export) of seeds both commercial and for breeding purposes...


  • Ho Chi Minh City, Vietnam Công Ty TNHH Bosch Global Software Technologies Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Be the image of the company and service and ensure high customer experience by answering, escalating and following up all requests - Follow the company's Internal Regulations, policies as well as the service’s work instructions and processes (register all interactions in the database, contribute...


  • Ho Chi Minh City, Vietnam Printify Full time

    **The Company** James Berdigans, CEO of Printify: “Our mission is to build a platform that lets anyone, anywhere unlock their own personal freedom. The freedom to generate income, be your own boss, and set your schedule. So far we’ve seen more than 6 million people sign up to start their own eCommerce businesses with Printify. Because every order is...


  • Ho Chi Minh City, Vietnam Công Ty TNHH Bosch Global Software Technologies Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Be the image of the company and service and ensure high customer experience by answering, escalating and following up all requests - Follow the company's Internal Regulations, policies as well as the service’s work instructions and processes (register all interactions in the database, contribute...


  • Ho Chi Minh City, Vietnam Rijk Zwaan Full time

    -Vietnam, Ho Chi Minh City Marketing & Sales | Supply Chain | Production & Logistics Bachelor **Sales Support Specialist**: We are looking for a new team member who will co-ordinate the entire process of seed availability and sales support including logístical activities and after sales within the subsidiary in order to have the sales process run in the...


  • Ho Chi Minh City, Vietnam Skedulo Vietnam Full time

    **Skedulo is hiring a Technical Support Specialist in our Vietnam office, working in the Vietnam timezone, that will work closely with our Engineering, Product, Dev Ops, and Customer Success Teams globally. **Key Objectives and Responsibilities**: - Demonstrate efficient work practices to ensure objectives and service level agreements (SLAs) are met. -...


  • Ho Chi Minh City, Vietnam Công Ty TNHH Telestar Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - primarily on eCommerce platforms. - Conduct thorough research and utilize resources to resolve customer inquiries efficiently. - Communicate effectively with customers to ensure their needs are met and issues are resolved promptly. - Collaborate with internal teams to escalate and resolve complex...