Junior Technical Support Specialist
1 day ago
**Skedulo is hiring a Technical Support Specialist in our Vietnam office, working in the Vietnam timezone, that will work closely with our Engineering, Product, Dev Ops, and Customer Success Teams globally.
**Key Objectives and Responsibilities**:
- Demonstrate efficient work practices to ensure objectives and service level agreements (SLAs) are met.
- Assisting in the troubleshooting of software issues.
- Resolution of issues for clients, providing liaison between clients, a customer success team, and engineering.
- Opportunities to work on core product development, integration development, and customer success development projects.
**Yêu Cầu Công Việc**:
**MINIMUM QUALIFICATIONS**:
- At least 1+ years previous experience as a Technical Support Specialist in a complex environment.
- Excellent written and spoken English.
- Great communication skills are a must.
- A strong teamwork ethic is essential.
**DESIRED SKILLS/EXPERIENCE**
- Excellent knowledge of Salesforce Administration and a solid understanding of Salesforce Development.
- Ability to multi-task between different support channels and issues
- Good knowledge of web server technology, REST, and JSON.
- Knowledge of HTML and Javascript. Angular 1 and/or React would be beneficial.
- Working knowledge of the Atlassian suite, JIRA, Confluence, and Zendesk.
**Tại Sao Bạn Sẽ Yêu Thích Làm Việc Tại Đây**:
- MacBook Pro provided
- Competitive salary & 13th Month Bonus
- Working from home set up stipend: $150
- Learning & Development stipend: $125 per year
- 7 paid sick days per year
- 20 paid leave days per year
- 8 paid Mental Healths days per year
- 3 paid Volunteer days per year
- 12 days of paid Public Holiday per year
- Paid Parental Leave (12 weeks) in-conjunction with eligible government benefits
- Miscarriage & Bereavement leave
- Equity in the form of SARS (Stock Appreciation Rights)
- Medical Benefits for employee & family
- Employee Referral Bonus
- Annual Mental Wellness Week event & Calm subscription to help support in the mental wellbeing
- Leadership, Mentorship, DEIB Program
- Happy hour every Friday
- Fun, creative and fast-paced working environment
- Kitchen stocked with snacks & drinks
- Our offices have creative, open workspaces with room to play, reflect, and relax
- Our team is extremely competitive, and we will challenge your best table tennis skills
-
Junior Technical Support Specialist
2 hours ago
Ho Chi Minh City, Vietnam Skedulo Full timeSkedulo Introduction: Here at Skedulo, we’re on a mission to support the 2.7 billion people in the world—and the companies that employ them—who do not work at a desk every day. Our global teams are collaborative, ambitious, innovative, and passionate about helping our customers realize their fullest potential by enabling their mobile workforces. The...
-
Customer Support Specialist
2 weeks ago
Ho Chi Minh City, Vietnam ELCA Việt Nam Full timeSecuTix is a global software company providing the industry-leading SaaS Ticketing Engagement Platform. Our solution is used by the largest sports clubs, live entertainment businesses, and leading museums, managing annual sales of about 45 million tickets. **In this role**: We are currently seeking an experienced **Customer Support Specialist** who will...
-
Digital Support Specialist
1 day ago
Ho Chi Minh City, Vietnam Straumann Group Full timeThis position focuses on conducting trainings and education in Vietnam. The Digital Support Specialist would need to be working at a high level of independence across Ortho Business Unit (OBU) and the Implant Business Unit (IBU) with strong communication and training skills to train and inspire and influence change of habits in training participants. **Key...
-
Warehouse Technical Specialist
4 weeks ago
Ho Chi Minh City, Vietnam Công Ty TNHH Lego Manufacturing Việt Nam Full time**Mô tả công việc**: (Mức lương: Thỏa thuận) **Core Responsibilities**: - Support during device installation, part of the take over evaluation team - Managing the technical documentation from supplier in to LEGO® standards - Communication with suppliers and ordering of new technical equipment - Managing the regular services and technical...
-
Marketing Automation Specialist
1 week ago
Thành phố Hồ Chí Minh, Vietnam Apollo Junior Full time**Job Description**: - Provide tactical marketing and automated campaign execution and split testing support - Support API, A/B testing for campaign to optimize website performance - Identify growth opportunities in the digital customer journey in order to facilitate leads generation and sales conversion - Work closely with agency to monitoring and fixing...
-
Junior Technical Developer, Vietnam
5 days ago
Ho Chi Minh City, Vietnam Lululemon Full timeWho we are lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis...
-
Java Technical Specialist
2 hours ago
Ho Chi Minh City, Vietnam rakus vietnam co. ltd Full timeXem và nộp hồ sơ ngay **Lưu ý**: - Người tìm việc đang xem tin **Java Technical Specialist (Spring, Sql)**: - **Mã tin đăng: 3266001**. Mọi thông tin liên quan tới tin tuyển dụng này là do người đăng tin đăng tải và chịu trách nhiệm. Chúng tôi luôn cố gắng để có chất lượng thông tin tốt...
-
(2024 Campus Hire) Partner Technical Specialist
2 hours ago
Ho Chi Minh City, Vietnam IBM Full timeIntroduction The 'IBM Ecosystem' includes thousands of partners who 'Build' on, 'Sell' or 'Service' IBM technologies and platforms. As a Partner Technical Specialist your purpose is to influence your partners' technical strategies, working to incorporate and embed IBM's technology portfolio into Partner's reference architectures, practices, and solutions...
-
Sale Support
2 days ago
Ho Chi Minh City, Vietnam Apollo Junior Full time**Job Description**: To be responsible for checking all of business reports, updating the numbers to centers and supporting the Management Team. 1. Checking all business report: - Daily Reports (talktime, registers, sales by source, leads, net cash collection, renewals & upsells reports,...) - Weekly Reports (Sales, Renewals, Operations,...) - Monthly...
-
Junior Marketing Specialist
1 week ago
Ho Chi Minh City, Vietnam Noventiq Full time**Noventiq is hiring!** Noventiq (the brand name of Cyprus-registered Softline Holding plc) is a leading global solutions and services provider in digital transformation and cybersecurity, headquartered and listed in London. The company enables, facilitates, and accelerates digital transformation for its customers’ businesses, connecting 75,000+...
-
Clients Technical Support
2 days ago
Ho Chi Minh City, Vietnam iTechWX Vietnam Full time**Clients Technical Support (IT Support)**: iTechWX Vietnam - Ứng Tuyển IT Support English Fresher Accepted - Đăng nhập để xem mức lương - Opal Tower, 92 Nguyen Huu Canh, Ward 22, Binh Thanh, Ho Chi Minh- Xem bản đồ- Tại văn phòng- 3 giờ trước **Mô Tả Công Việc**: The support engineer is responsible for providing...
-
Junior IT Support
2 days ago
Ho Chi Minh City, Vietnam Simpson Strong-Tie Vietnam Full time**Junior IT Support**: Simpson Strong-Tie Vietnam - Ứng Tuyển IT Support English - Đăng nhập để xem mức lương - AGB Building (Floor B- 5th),14 Tan Hai, Tan Binh, Ho Chi Minh- Xem bản đồ- Tại văn phòng- 27 phút trước **3 Lý Do Để Gia Nhập Công Ty**: - 13th Salary; Performance bonus - Premium health care for you and your...
-
HR People Support Specialist, Vietnam
2 weeks ago
Ho Chi Minh City, Vietnam nepcon vietnam limited Full timeXem và nộp hồ sơ ngay **Lưu ý**: - Người tìm việc đang xem tin **HR People Support Specialist, Vietnam**: - **Mã tin đăng: 3460500**. Mọi thông tin liên quan tới tin tuyển dụng này là do người đăng tin đăng tải và chịu trách nhiệm. Chúng tôi luôn cố gắng để có chất lượng thông tin tốt nhất,...
-
Technical Specialist
3 weeks ago
Thành phố Hồ Chí Minh, Vietnam British American Tobacco Full time**BAT is evolving at pace into a global multi-category business. We are on a mission to decrease the health impact of our industry.** **To achieve our ambition, we are looking for colleagues who are ready to Be The Change. Come, join us on this journey!** **BAT VIETNAM IS LOOKING FOR A TECHNICAL SPECIALIST** **FUNCTION**:Operations - Production** **SALARY...
-
IT Specialist
2 days ago
Ho Chi Minh City, Vietnam iTechWX Vietnam Full time**Objective** 1. To have a qualified IT Specialist to be on-site at the second office. 2. To have standard JD to recruit IT Specialist. - Monitor and report daily activities of the systems (healthy daily checklist) to ensure timely detection of system abnormalities. - Install, manage and troubleshoot software, hardware, call center and network systems. -...
-
Customer Support Specialist
3 days ago
Thành phố Hồ Chí Minh, Vietnam Visily Full time**Visily** is an AI-powered UI design software started from KMS Labs, the startup incubation arm of KMS Technology. Our team consists of technology entrepreneurs who have built successful product companies from scratch: - ** QASymphony** - test management platform, merged with Tricentis, valued at $2B - ** Kobiton** - mobile testing platform, raised $34M...
-
Technical Support Engineer
4 weeks ago
Ho Chi Minh City, Vietnam Công Ty TNHH Itechwx Full time**Mô tả công việc**: (Mức lương: Thỏa thuận) Represent Microsoft and communicate with Microsoft customers. Manage relationships with multiple customers, partners and collaborate with business contacts within Microsoft. Use standard processes, implement existing diagnosis methods, solutions/workarounds to effectively deal with customer and...
-
IT Technical Support Engineer
3 days ago
Ho Chi Minh City, Vietnam Techtronic Industries Full time**Mô tả công việc**: (Mức lương: Thỏa thuận) RESPONSIBILITIES: - Troubleshooting incident report, updating information and restoring/delivering service request IT service(s) within Operation Level Agreements / Service Level Agreement. - Analysing, collaborating and resolving the root causes in problem task. - Creating, implementing and...
-
Technical Support
2 weeks ago
Ho Chi Minh City, Vietnam Công Ty Cổ Phần Mac Marketing Full time**Mô tả công việc**: (Mức lương: Từ 16 triệu VNĐ) - Provide technical support and customer care to mostly owners of nail salons, restaurants, hair salons, garages, milk tea shops, and fast food establishments across the US and Canada. - Work on computers (offline, online, remote) and company equipment such as card terminals and POS systems. -...
-
Technical Specialist
4 weeks ago
Ho Chi Minh City, Vietnam FHI 360 Full timeMain responsibilities: - Coordinate the work of community-based organizations (CBOs) across project-supported provinces to ensure knowledge sharing, synergies, and alignment with donor, government, and project requirements.- Organize and lead technical assistance activities to boost the provision of HIV outreach, prevention, and testing activities while...