Technical Support

2 weeks ago

Ho Chi Minh City, Vietnam Công Ty Cổ Phần Mac Marketing Full time

**Mô tả công việc**:
(Mức lương: Từ 16 triệu VNĐ)
- Provide technical support and customer care to mostly owners of nail salons, restaurants, hair salons, garages, milk tea shops, and fast food establishments across the US and Canada.
- Work on computers (offline, online, remote) and company equipment such as card terminals and POS systems.
- Conducted product setup, training, and demonstrations and resolved incidents and issues related to the company’s equipment and services.

Working Hours:

- Shift 1: 9 PM - 4 AM
- Shift 2: 4 AM - 11 AM
- 5.5 days per week

**Chức vụ**: Nhân Viên/Chuyên Viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:

- Monthly income**:> 16,000,000**VND
- Competitive official salary, with salary reviews based on work efficiency and leader evaluations.
- Salary, overtime pay, insurance, tax, and vacation reregulation follow company policy.
- Having undergone training and being provided with access to job-relevant documents.
- Ensuring the availability of required equipment for the job.
- Young, modern, and comfortable working environment.
- Opportunities for skill development and self-improvement.
- Flexible working hours.

**Yêu cầu bằng cấp (tối thiểu)**: Đại Học

**Yêu cầu công việc**:

- Good English communication skills are a strong advantage. **(English levelIELTS5.5 - 6.0 or equivalent)**:

- Clear and fluent voice with no regional characteristics, demonstrating confident communication skills.
- Understanding networking, including setting up routers, modems, and reserved IPs.
- Strong teamwork skills with a positive attitude, self-discipline, and proactive work approach.
- Owning a laptop/PC that supports Work From Home (WFH) in emergencies.

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: CNTT - Phần Cứng,CNTT - Phần Mềm,IT Support,Quản Trị Mạng,Triển Khai Phần Mềm

Đại Học
Không yêu cầu

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