Technical Support

2 weeks ago


Ho Chi Minh City, Vietnam Công Ty Cổ Phần Mac Marketing Full time

**Mô tả công việc**:
(Mức lương: Từ 16 triệu VNĐ)
- Provide technical support and customer care to mostly owners of nail salons, restaurants, hair salons, garages, milk tea shops, and fast food establishments across the US and Canada.
- Work on computers (offline, online, remote) and company equipment such as card terminals and POS systems.
- Conducted product setup, training, and demonstrations and resolved incidents and issues related to the company’s equipment and services.

Working Hours:

- Shift 1: 9 PM - 4 AM
- Shift 2: 4 AM - 11 AM
- 5.5 days per week

**Chức vụ**: Nhân Viên/Chuyên Viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:

- Monthly income**:> 16,000,000**VND
- Competitive official salary, with salary reviews based on work efficiency and leader evaluations.
- Salary, overtime pay, insurance, tax, and vacation reregulation follow company policy.
- Having undergone training and being provided with access to job-relevant documents.
- Ensuring the availability of required equipment for the job.
- Young, modern, and comfortable working environment.
- Opportunities for skill development and self-improvement.
- Flexible working hours.

**Yêu cầu bằng cấp (tối thiểu)**: Đại Học

**Yêu cầu công việc**:

- Good English communication skills are a strong advantage. **(English levelIELTS5.5 - 6.0 or equivalent)**:

- Clear and fluent voice with no regional characteristics, demonstrating confident communication skills.
- Understanding networking, including setting up routers, modems, and reserved IPs.
- Strong teamwork skills with a positive attitude, self-discipline, and proactive work approach.
- Owning a laptop/PC that supports Work From Home (WFH) in emergencies.

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: CNTT - Phần Cứng,CNTT - Phần Mềm,IT Support,Quản Trị Mạng,Triển Khai Phần Mềm

Đại Học
Không yêu cầu



  • Ho Chi Minh City, Vietnam iTechWX Vietnam Full time

    **Clients Technical Support (IT Support)**: iTechWX Vietnam - Ứng Tuyển IT Support English Fresher Accepted - Đăng nhập để xem mức lương - Opal Tower, 92 Nguyen Huu Canh, Ward 22, Binh Thanh, Ho Chi Minh- Xem bản đồ- Tại văn phòng- 3 giờ trước **Mô Tả Công Việc**: The support engineer is responsible for providing...


  • Ho Chi Minh City, Vietnam Công Ty TNHH Itechwx Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) Represent Microsoft and communicate with Microsoft customers. Manage relationships with multiple customers, partners and collaborate with business contacts within Microsoft. Use standard processes, implement existing diagnosis methods, solutions/workarounds to effectively deal with customer and...


  • Ho Chi Minh City, Vietnam Techtronic Industries Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) RESPONSIBILITIES: - Troubleshooting incident report, updating information and restoring/delivering service request IT service(s) within Operation Level Agreements / Service Level Agreement. - Analysing, collaborating and resolving the root causes in problem task. - Creating, implementing and...


  • Ho Chi Minh City, Vietnam PERSOLKELLY Vietnam Full time

    SUMMARY: The Technical Support Engineer’s primary focus will be ensuring that all Microsoft customers are very satisfied with the e ectiveness and e ciency of the support they receive. Utilizing knowledge of the customer environment, they will deliver timely and high-quality incident resolution focusing on root cause analysis, prevention, and knowledge...


  • Ho Chi Minh City, Vietnam iTechWX Vietnam Full time

    **ITECHWX VIETNAM** **TECHNICAL SUPPORT ENGINEER- O365 COMMERCIAL** **Responsibilities**: The support engineer is responsible for providing technical support to O365 customers around the globe. In the meantime, support engineer will also help customer solve billing issues or answer billing related questions. The support engineer is a critical role in the...


  • Ho Chi Minh City, Vietnam Payreto Full time

    **Position Overview**: The core mission of the Technical Support Representatives is to provide timely, correct, and **Principal Duties and Responsibilities**: - Provide technical support to customers on operational or maintenance aspects of system equipment by: - Diagnose hardware and software failures by evaluating and analyzing symptoms provided using...


  • Ho Chi Minh City, Vietnam iTechWX Vietnam Full time

    **SUMMARY**: The Technical Support Engineer’s primary focus will be ensuring that all Microsoft customers are very satisfied with the effectiveness and efficiency of the support they receive. Utilizing knowledge of the customer environment, they will deliver timely and high-quality incident resolution focusing on root cause analysis, prevention, and...


  • Ho Chi Minh City, Vietnam Công ty TNHH KMS Technology Việt Nam Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Provide technical support services to customers while liaising internally with pre-sales, product and engineering teams. - Resolve issues in your queue while creating repeatable, steps-based documentation for both internal and external audiences. - Provide direct 1st, 2nd and 3rd line support to...


  • Ho Chi Minh City, Vietnam iTechWX Vietnam Full time

    **Technical Support Team Leader**: iTechWX Vietnam - Ứng Tuyển Team Leader English - Đăng nhập để xem mức lương - Opal Tower, 92 Nguyen Huu Canh, Ward 22, Binh Thanh, Ho Chi Minh- Xem bản đồ- Tại văn phòng- 2 giờ trước **Mô Tả Công Việc**: 1. Provide technical consultation for team members to help team members solve cases...


  • Ho Chi Minh City, Vietnam itechwx Full time

    Xem và nộp hồ sơ ngay **Lưu ý**: - Người tìm việc đang xem tin **Technical Support Engineer - O365 Commercial**: - **Mã tin đăng: 3330580**. Mọi thông tin liên quan tới tin tuyển dụng này là do người đăng tin đăng tải và chịu trách nhiệm. Chúng tôi luôn cố gắng để có chất lượng thông tin tốt...


  • Ho Chi Minh City, Vietnam loop smart pos Full time

    Xem và nộp hồ sơ ngay **Lưu ý**: - Người tìm việc đang xem tin **[HCM] Technical Support - Pos System**: - **Mã tin đăng: 3488773**. Mọi thông tin liên quan tới tin tuyển dụng này là do người đăng tin đăng tải và chịu trách nhiệm. Chúng tôi luôn cố gắng để có chất lượng thông tin tốt nhất,...


  • Ho Chi Minh City, Vietnam loop smart pos Full time

    Xem và nộp hồ sơ ngay **Lưu ý**: - Người tìm việc đang xem tin **[HN] Technical Support - Pos System**: - **Mã tin đăng: 3488767**. Mọi thông tin liên quan tới tin tuyển dụng này là do người đăng tin đăng tải và chịu trách nhiệm. Chúng tôi luôn cố gắng để có chất lượng thông tin tốt nhất,...


  • Ho Chi Minh City, Vietnam iTechWX Vietnam Full time

    **Windows Technical Support Engineer**: iTechWX Vietnam - Ứng Tuyển IT Support English - Đăng nhập để xem mức lương - Opal Tower, 92 Nguyen Huu Canh, Ward 22, Binh Thanh, Ho Chi Minh- Xem bản đồ- Tại văn phòng- 10 giờ trước **Mô Tả Công Việc**: **Main Responsibilities** - Master communication skills to ensure customers...


  • Ho Chi Minh City, Vietnam Skedulo Vietnam Full time

    **Skedulo is hiring a Technical Support Specialist in our Vietnam office, working in the Vietnam timezone, that will work closely with our Engineering, Product, Dev Ops, and Customer Success Teams globally. **Key Objectives and Responsibilities**: - Demonstrate efficient work practices to ensure objectives and service level agreements (SLAs) are met. -...


  • Ho Chi Minh City, Vietnam Công Ty TNHH America Indochina Management Vietnam - AIM Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Summary: Promote products and act as a link between Architects, Interior Designers and end owners. Gather market information and prepare presentation, Specification form - Department: Civil (Building Materials) - Report to: Division Manager (DM) - Performance objectives: 1. Complete monthly project...


  • Thành phố Hồ Chí Minh, Vietnam OPSWAT Full time

    OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has...


  • Ho Chi Minh City, Vietnam KMS Technology Full time

    Company Description KMS was established in 2009 as a U.S.based software development & consulting company with development centers in Vietnam. Over 13 years of operation, we have been trusted globally for the superlative quality of software services, products, technology solutions and engineers' expertise. - KMS Technology focuses on custom software...


  • Ho Chi Minh City, Vietnam KMS Technology Full time

    KMS was established in 2009 as a U.S.based software development & consulting company with development centers in Vietnam. Over 13 years of operation, we have been trusted globally for the superlative quality of software services, products, technology solutions and engineers' expertise. - KMS Technology focuses on custom software development and a wide...


  • Ho Chi Minh City, Vietnam itechwx Full time

    Xem và nộp hồ sơ ngay **Lưu ý**: - Người tìm việc đang xem tin **[Glints 5 Ngày] Clients Technical Support (IT Support)**: - **Mã tin đăng: 3330578**. Mọi thông tin liên quan tới tin tuyển dụng này là do người đăng tin đăng tải và chịu trách nhiệm. Chúng tôi luôn cố gắng để có chất lượng thông...


  • Ho Chi Minh City, Vietnam Noventiq Full time

    **Noventiq** is hiring!** Noventiq (the brand name of Cyprus-registered Softline Holding plc) is a leading global solutions and services provider in digital transformation and cybersecurity, headquartered and listed in London. The company enables, facilitates, and accelerates digital transformation for its customers’ businesses, connecting 75,000+...