Technical Support Engineer

3 weeks ago

Ho Chi Minh City, Vietnam iTechWX Vietnam Full time

iTechWX Vietnam
- Opal Tower, 92 Nguyen Huu Canh, Ward 22, Binh Thanh, Ho Chi Minh- Fresher Accepted- At office- Posted 8 hours ago- Skills:
- IT Support- Cloud- Azure**Job description**:
Microsoft Azure, a public cloud computing platform, is a growing collection of integrated cloud services that includes analytics, computing, database, mobile, networking, storage and web. To establish cloud service, one of the keys is have the Identities ready in the Cloud.

Azure Identity support team belongs to Microsoft CSS Cloud & Enterprise Business Unit. This position under Azure Identity support team is responsible for delivering Azure Identity Service and support to our global customers with the high customer satisfaction.

The engineer is responsible for support delivery, working with customers to resolve, complex technical customer issues on the Microsoft Azure Platform. In addition, the engineer will focus on determining technical support scenarios, supportability asks, support workflow adjustments for Azure Identity components; identifying required tools, cloud access, training, processes or capabilities for support to assess issues. Need to closely collaborate with engineering, operations and other CSS engineers.

Specific measurements include achieving the CPE team goals, time to resolution or escalation, enabling a response time similar to competitors, maintaining technical skills through completion of ongoing readiness and new Azure technology training.

**Main Responsibilities**:
**_Technical services & Responsiveness_**
- Drive the communication with the customer to deliver desired solutions in response to customers’ concerns.
- Effective Communication & Collaboration
- Identify the right resource to collaborate with to work toward the final solutions.
- Collaborate with cross-group peers both proactively and reactively.

**Operational Precision**
- Use appropriate documentation and utilization and / or labor tracking methods to account for time. - Manage and prioritize your workload while keeping team members and management appropriately informed.

**Training & Readiness**
- Identify current knowledge deficiencies/training needs, as well as potential future needs
- Make effective technical presentations, both internal and external.
- Provide documentation and mentoring to others within your technical specialty.
- Work with your manager, as appropriate to assess your own core competencies and identify current knowledge deficiencies /training needs, as well as potential future needs.
- Implement your development plan, actively seek development opportunities, and complete all scheduled training.
- Meet with your manager to assess and adjust the plan as needed to match mid
- and long-term career plans.

**Your skills and experience**:
**Opened to all Levels**

**Qualifications**:

- Bachelor's degree in computer science, Electronic Engineering or equivalent experience.
- Excellent communication skills, collaboration skills, self-motivation and must have a strong team spirit.
- **Must have strong verbal and written English skills.**:

- A minimum of 1-3 year IT experience and demonstrate aptitude for providing superior customer service in politically charged environment.
- Strong analytical logic thinking.

**Education**
- Bachelor or Master degree in computer science, Electronic engineering or equivalent

experience.

**Why you'll love working here**:

- Salary package**:_ $800 - $1200_**:

- The salary package does not include wages for night shift work.
- Social and Health insurance follow Vietnamese Law
- Young & Dynamic Working Environment
- International Culture
- Annual Health Check-up
- 24/7 Insurance for Night-shift

**iTechWX Vietnam**:
iTechwx dedicates the One-Stop Digital Transformation Service to our customers
- Company type
- Product
- Company size
- 1-50 employees
- Country
- United States- Working days
- Monday - Friday
- Overtime policy
- No OT

  • Technical Support Engineer

    2 months ago

    Ho Chi Minh City, Vietnam Daikin Việt Nam Full time

    **Phúc Lợi**: - Du Lịch - Phụ cấp - Chăm sóc sức khỏe - Đào tạo - Tăng lương - Công tác phí - Phụ cấp thâm niên - Chế độ nghỉ phép **Mô Tả Công Việc**: 1. Inquiry window: - Answer the inquiries, contact a related affiliates - Support technical inquires on HVAC products from sales or Branch Technical Support...

  • Technical Support Engineer

    2 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam Daikin Việt Nam Full time

    Phúc Lợi: Du Lịch Phụ cấp Chăm sóc sức khỏe- Đào tạo Tăng lương Công tác phí Phụ cấp thâm niên Chế độ nghỉ phépMô Tả Công Việc:Inquiry window: Answer the inquiries, contact a related affiliates Support technical inquires on HVAC products from sales or Branch Technical Support (product specification/ installation/...

  • Technical Support Engineer

    3 weeks ago

    Ho Chi Minh City, Vietnam iTechWX Vietnam Full time

    **Technical Support Engineer (IT Support)**: iTechWX Vietnam - Ứng Tuyển IT Support System Engineer Fresher Accepted - Đăng nhập để xem mức lương - Opal Tower, 92 Nguyen Huu Canh, Ward 22, Binh Thanh, Ho Chi Minh- Xem bản đồ- Tại văn phòng- 3 giờ trước **Mô Tả Công Việc**: - The support engineer is responsible for...

  • Technical Support Engineer

    2 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam iTechWX Vietnam Full time

    Technical Support Engineer (IT Support):iTechWX Vietnam- Ứng TuyểnIT Support System Engineer Fresher Accepted- Đăng nhập để xem mức lương Opal Tower, 92 Nguyen Huu Canh, Ward 22, Binh Thanh, Ho Chi Minh Xem bản đồ Tại văn phòng 3 giờ trướcMô Tả Công Việc: The support engineer is responsible for providing technical support...

  • Technical Support Engineer

    2 weeks ago

    Ho Chi Minh City, Vietnam OPSWAT Full time

    OPSWAT is a global cyber security company providing solutions for enterprises since 2002 to identify, detect, and remediate advanced security threats from data and devices coming into and out their networks. Trusted by over 1,000 organizations worldwide and with over 30 anti-malware engines, 100+ data sanitization engines and more than 25 technology...

  • Technical Support Engineer

    2 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam iTechWX Vietnam Full time

    Technical Support Engineer (IT Support, Azure, Cloud):iTechWX Vietnam- Ứng TuyểnIT Support Azure Cloud- Đăng nhập để xem mức lương Opal Tower, 92 Nguyen Huu Canh, Ward 22, Binh Thanh, Ho Chi Minh Xem bản đồ Tại văn phòng 4 giờ trướcMô Tả Công Việc:Microsoft Azure, a public cloud computing platform, is a growing collection...

  • Technical Support Engineer

    2 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam iTechWX Vietnam Full time

    Technical Support Engineer (Azure, Networking):iTechWX Vietnam- Ứng TuyểnAzure Networking- Đăng nhập để xem mức lương Opal Tower, 92 Nguyen Huu Canh, Ward 22, Binh Thanh, Ho Chi Minh Xem bản đồ Tại văn phòng 4 giờ trướcMô Tả Công Việc:The support engineer is responsible for support delivery, providing technical support to...

  • Technical Support Engineer

    3 weeks ago

    Ho Chi Minh City, Vietnam iTechWX Vietnam Full time

    **Technical Support Engineer (IT Support, Azure, Cloud)**: iTechWX Vietnam - Ứng Tuyển IT Support Azure Cloud - Đăng nhập để xem mức lương - Opal Tower, 92 Nguyen Huu Canh, Ward 22, Binh Thanh, Ho Chi Minh- Xem bản đồ- Tại văn phòng- 4 giờ trước **Mô Tả Công Việc**: Microsoft Azure, a public cloud computing platform, is a...

  • Technical Support Engineer

    3 weeks ago

    Ho Chi Minh City, Vietnam iTechWX Vietnam Full time

    **Technical Support Engineer (IT Support)**: iTechWX Vietnam - Ứng Tuyển IT Support English Fresher Accepted - Đăng nhập để xem mức lương - Opal Tower, 92 Nguyen Huu Canh, Ward 22, Binh Thanh, Ho Chi Minh- Xem bản đồ- Tại văn phòng- 4 giờ trước **Mô Tả Công Việc**: The Technical Support Engineer’s primary focus will be...

  • Technical Support Engineer

    3 weeks ago

    Ho Chi Minh City, Vietnam iTechWX Vietnam Full time

    **Project Description** Technical support for Azure DevOps mainly helps customers deal with the issues with using and configuring Azure DevOps during the development process. It includes agile development functions such as development, testing, project management, project development and so on, provides reasonable explanations and solutions for the issue...

  • Net - Technical Support Engineer

    4 weeks ago

    Ho Chi Minh City, Vietnam PERSOLKELLY Vietnam Full time

    SUMMARY: The Technical Support Engineer’s primary focus will be ensuring that all Microsoft customers are very satisfied with the e ectiveness and e ciency of the support they receive. Utilizing knowledge of the customer environment, they will deliver timely and high-quality incident resolution focusing on root cause analysis, prevention, and knowledge...

  • Technical Support Engineer

    5 days ago

    Ho Chi Minh City, Vietnam iTechWX Vietnam Full time

    iTechWX Vietnam *** - Opal Tower, 92 Nguyen Huu Canh, Ward 22, Binh Thanh, Ho Chi Minh- Fresher Accepted- At office- Posted 12 hours ago- Skills: - MySQL C++ **Job description**: **Technical support engineer (IT background)** **About us**: - iTechwx was newly born in the summer of 2022 in Ho Chi Minh City, Vietnam. Our office is located in Binh Thanh...

  • Technical Support Engineer

    4 weeks ago

    Ho Chi Minh City, Vietnam ADI Consulting Full time

    Job Description: =================== Microsoft Azure, a public cloud computing platform, is a growing collection of integrated cloud services that includes analytics, computing, database, mobile, networking, storage, and web. To establish cloud service, one of the keys is to have the Identities ready in the Cloud. Azure Identity support team belongs to...

  • Technical Support Engineer

    2 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam iTechWX Vietnam Full time

    Technical Support Engineer (IT Support) - Night Shift:iTechWX Vietnam- Ứng TuyểnIT Support English Fresher Accepted- Đăng nhập để xem mức lương Opal Tower, 92 Nguyen Huu Canh, Ward 22, Binh Thanh, Ho Chi Minh Xem bản đồ Tại văn phòng 6 giờ trướcMô Tả Công Việc:The Technical Support Engineer's primary focus will be ensuring...

  • Technical Support Engineer

    2 weeks ago

    Ho Chi Minh City, Vietnam Công Ty TNHH Buymed Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Receive user requests/issues feedback - Reproduce & troubleshooting simple issues/bugs - Report bugs to QC or let them reproduce complex issues - Follow & push developers to fix issues/bugs - Announce & respond to users when issues are solved - Working closely with Software Engineers, QCs, and BA...

  • Technical Support Engineer

    2 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam iTechWX Vietnam Full time

    Technical Support Engineer (IT Support):iTechWX Vietnam- Ứng TuyểnIT Support English Fresher Accepted- Đăng nhập để xem mức lương Opal Tower, 92 Nguyen Huu Canh, Ward 22, Binh Thanh, Ho Chi Minh Xem bản đồ Tại văn phòng 4 giờ trướcMô Tả Công Việc:The Technical Support Engineer's primary focus will be ensuring that all...

  • Technical Support Engineer

    2 months ago

    Ho Chi Minh City, Vietnam iTechWX Vietnam Full time

    **Technical Support Engineer** Responsibilities include: The support engineer is responsible for support delivery, providing technical support to Azure and Windows Server customers by resolving escalated, complex technical customer issues on the Azure or Windows Server platform and delivering technical support against CPE and workflow efficiency targets; to...

  • Technical Support Engineer

    3 weeks ago

    Ho Chi Minh City, Vietnam iTechWX Vietnam Full time

    **Technical Support Engineer** Responsibilities include: The support engineer is responsible for support delivery, providing technical support to Azure and Windows Server customers by resolving escalated, complex technical customer issues on the Azure or Windows Server platform and delivering technical support against CPE and workflow efficiency targets; to...

  • Technical Support Engineer

    3 weeks ago

    Ho Chi Minh City, Vietnam Buymed Full time

    Buymed *** - Vincom Center Đồng Khởi, 45A Lý Tự Trọng, p. Bến Nghé,, District 1, Ho Chi Minh- At office- Posted 4 hours ago- Skills: - Business Analyst JavaScript Tester **Top 3 reasons to join us**: - Stock option - Performance & salary review twice per year - Yearly performance bonus **Job description**: - Buymed is Vietnam’s and...

  • Technical Support Engineer

    1 week ago

    Ho Chi Minh City, Vietnam Buymed Full time

    Buymed *** - Vincom Center Đồng Khởi, 45A Lý Tự Trọng, p. Bến Nghé,, District 1, Ho Chi Minh- At office- Posted 10 hours ago- Skills: - Business Analyst JavaScript Tester **Top 3 reasons to join us**: - Performance & salary review yearly - Yearly performance bonus - Full salary-based social insurance & PVI Insurance **Job...