Technical Support Engineer

6 months ago


Ho Chi Minh City, Vietnam Công Ty TNHH Buymed Full time

**Mô tả công việc**:
(Mức lương: Thỏa thuận)
- Receive user requests/issues feedback
- Reproduce & troubleshooting simple issues/bugs
- Report bugs to QC or let them reproduce complex issues
- Follow & push developers to fix issues/bugs
- Announce & respond to users when issues are solved
- Working closely with Software Engineers, QCs, and BA to catch up on overall system status.
- Propose UI/UX/technical/product improvement to the team to make the system better
- Report weekly to Head about system status & tech support service level

**Chức vụ**: Nhân Viên/Chuyên Viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:

- Performance & salary review twice per year
- Yearly performance bonus up to 2 months
- 15 days of annual leave
- Full package benefits for employees in accordance with Labor Law
- PVI Insurance
- Opportunities to be trained by professional co-workers

**Yêu cầu bằng cấp (tối thiểu)**: Đại Học

**Yêu cầu công việc**:

- Must have:

- Aggressive: do anything to get things done, don’t be limited by role & scope
- Progressive mindset: want to do something big, want to change the world & people’s life
- Product mindset: have product ownership, think/care/live with product life cycle
- Open mindset: comfortable in expressing & communicating
- Experience as a Software Engineer / Product Owner / QC Engineer for a minimum of 1 year
- Understand how a website/mobile app work
- Attention to detail & good problem-solving skill
- Good communication skill
- Good sense of UX
- Good at designing workflow

2. Nice to have:

- Business-oriented mindset
- Technical background

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: CNTT - Phần Cứng,IT Support,Phần Cứng Máy Tính/Điện Thoại

Đại Học
Không yêu cầu



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