Technical Support

Peplink Pepwave Limited - Lim Tower 3 - 29A Nguyen Dinh Chieu Street, District 1, Ho Chi Minh- Hybrid- Posted 1 day ago- Skills: - Networking- Linux- IT Support**Job description**: **Network Technical Support** As a Network Technical Specialist for global services, your main responsibility is providing technical support to partners, strategic customers and...

**Mô tả công việc**: (Mức lương: Thỏa thuận) Job Summary: Provide end-user and store support. Install, and configure hardware, and software, as well as solves basic technical problems. Resolve incidents, and service requests on time. Identify the root causes for issues, and incidents, and escalate to the proper IT Team if needed. Roles and...

**Mô tả công việc**: (Mức lương: Thỏa thuận) **Job Description**: - Provide technical services including technical installation, trouble shootings at sites where requires - Conduct product usage training to distributors' staff, sub-distributor networks and projects customers - Support distributors' network to provide the after sales services,...

OPSWAT is a global cyber security company providing solutions for enterprises since 2002 to identify, detect, and remediate advanced security threats from data and devices coming into and out their networks. Trusted by over 1,000 organizations worldwide and with over 30 anti-malware engines, 100+ data sanitization engines and more than 25 technology...

Skedulo Vietnam *** - An Phú Plaza, 117-119 Ly Chinh Thang street, Vo Thi Sau ward, District 3, Ho Chi Minh- Hybrid- Posted 11 hours ago- Skills: - English Agile System Admin **Top 3 reasons to join us**: - MacBook Pro provided - Learning & Development stipend: $125 per year - Medical Benefits for Employees, Spouses & Children **Job description**: -...

iTechWX Vietnam - Opal Tower, 92 Nguyen Huu Canh, Ward 22, Binh Thanh, Ho Chi Minh- Fresher Accepted- At office- Posted 8 hours ago- Skills: - IT Support- Cloud- Azure**Job description**: Microsoft Azure, a public cloud computing platform, is a growing collection of integrated cloud services that includes analytics, computing, database, mobile, networking,...

**Mô tả công việc**: (Mức lương: 11 - 16 triệu VNĐ) - Diagnose and resolve technical problems by gathering information, analyzing symptoms, and utilizing available resources and knowledge bases. - Analyze, troubleshoot, and resolve technical issues related to hardware, software, and network connectivity. - Research, diagnose, and recommend...

**Mô tả công việc**: (Mức lương: 11 - 16 triệu VNĐ)- Diagnose and resolve technical problems by gathering information, analyzing symptoms, and utilizing available resources and knowledge bases.- Analyze, troubleshoot, and resolve technical issues related to hardware, software, and network connectivity.- Research, diagnose, and recommend...

Job SummaryWe are seeking a highly skilled and dedicated Technical Support Specialist to join our team at Dikshatek. As the first point of contact for customers, you will be responsible for providing exceptional technical assistance over the phone or email.Key ResponsibilitiesTroubleshooting and Issue Resolution: Perform remote troubleshooting through...

**Mô tả công việc**: (Mức lương: Thỏa thuận) Represent Microsoft and communicate with Microsoft customers. Manage relationships with multiple customers, partners and collaborate with business contacts within Microsoft. Use standard processes, implement existing diagnosis methods, solutions/workarounds to effectively deal with customer and...

At Cartrack, we're seeking a skilled IOT Technical Support Specialist to join our team. As a key member of our support team, you'll play a vital role in ensuring the smooth operation of our IoT-enabled telematics devices.Key Responsibilities:Technical Support: Provide front-line technical support for IoT-enabled telematics devices, including initial...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Performs general maintenance, backup/restore, and remedial repair on all IT related assets. - Triage support cases, making sure to record, track, and resolve each technical issue efficiently and proactively. - Follow standard procedures for proper escalation of unresolved issues to the appropriate...

SUMMARY: The Technical Support Engineer’s primary focus will be ensuring that all Microsoft customers are very satisfied with the e ectiveness and e ciency of the support they receive. Utilizing knowledge of the customer environment, they will deliver timely and high-quality incident resolution focusing on root cause analysis, prevention, and knowledge...

**Mô tả công việc**: (Mức lương: Từ 16 triệu VNĐ) - Provide technical support and customer care to mostly owners of nail salons, restaurants, hair salons, garages, milk tea shops, and fast food establishments across the US and Canada. - Work on computers (offline, online, remote) and company equipment such as card terminals and POS systems. -...

Our client is looking for a **Technical Support Engineer** in Consulting Service Industry. This is a full time on-site role in Ho Chi Minh City, Vietnam. **Responsibilities**: - Represent Microsoft and communicate with Microsoft customers. - Manage relationships with multiple customers, partners and collaborate with business contacts within Microsoft. -...

PAL TECH - 20 Sông Thao, Tan Binh, Ho Chi Minh- At office- Posted 5 hours ago- Skills: - IT Support- Cloud**Top 3 reasons to join us**: - Very attractive salary package & performance bonus - 20 days annual leaves - Full legal package and 100% salary on probation **Job description**: PALTech is an IT company providing and developing software platforms that...

**Mô tả công việc**: (Mức lương: 15 - 19 triệu VNĐ) - provide efficient and timely technical support to end-user by monitor Linux & Windows system on AWS/Azure - Follow up on the progress of all outstanding issues until closure - To support other IT-related duties when assigned **Chức vụ**: Nhân Viên/Chuyên Viên **Hình thức làm...

iTechWX Vietnam *** - Opal Tower, 92 Nguyen Huu Canh, Ward 22, Binh Thanh, Ho Chi Minh- Fresher Accepted- At office- Posted 12 hours ago- Skills: - MySQL C++ **Job description**: **Technical support engineer (IT background)** **About us**: - iTechwx was newly born in the summer of 2022 in Ho Chi Minh City, Vietnam. Our office is located in Binh Thanh...

The Senior Technical Support Specialist role is responsible for the on-going management of customer issues and success. They’re responsible for managing bugs and escalated issues, with the ability to give the customer confidence that their issues will be resolved in a timely manner. They are a part of the ‘Technical Support’ sub-team within the...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - primarily on eCommerce platforms. - Conduct thorough research and utilize resources to resolve customer inquiries efficiently. - Communicate effectively with customers to ensure their needs are met and issues are resolved promptly. - Collaborate with internal teams to escalate and resolve complex...