Vietnamese Speaking Customer Service Representative

6 months ago


Ho Chi Minh City, Vietnam W Digital Full time

Work location: Makati, Philippines

**Job Type**: Full time

Salary Package: VND 30,000,000 - 35,000,000

**Details and Benefits**:

- Located in Legaspi Village, Makati, PHILIPPINES
- 5 days work/ week, 10 hours/ day (including break time)
- 27 days Annual Leaves
- 15 days Sick Leaves
- Accommodation provided (optional)
- Health Insurance
- Life Insurance
- Annual performance bonus and salary increase (performance based)
- Working Visa (9g) is processed and shouldered by company

**Job Descriptions**:

- Answering customer’s questions via phone and/or live chat
- Maintaining and updating customers’ accounts
- Responding to customers’ complaint, determining the cause of the issue, selecting and explaining the best solutions to the customers
- Collecting and analyzing customer’s feedback for service improvement

**Requirements**:

- Must be able to speak, read and write in Vietnamese
- Preferably with at least 1-2 years Customer Service experience
- Must be willing to work on shifting schedule
- Must be willing to work in Makati, Philippines

**Salary**: 30,000,000₫ - 35,000,000₫ per month

Application Question(s):

- Are you willing to be relocated to Makati, Philippines?



  • Ho Chi Minh City, Vietnam PEOPLE SEARCH INTERNATIONAL Full time

    **Work Location: Yogyakarta, Indonesia** Our client, a BPO company headquartered in Yogyakarta, Indonesia, is seeking qualified Customer Service Representatives to join their team. **Responsibilities**: - Manage a high volume of calls in a timely and efficient manner - Accurately identify and address customer needs - Conduct thorough investigations into...


  • Ho Chi Minh City, Vietnam NavigosSearch Full time

    **What We Can Offer**: This position works in an international environment and has contact with customers, colleagues and external sources local, regional and globally. Closely collaboration with the customer team that consist of sales, customer service, quality, technical service, logistics and finance representatives. This position will be based in our Ho...

  • Customer Service

    2 months ago


    Thành phố Hồ Chí Minh, Vietnam Teleperformance Malaysia Full time

    **Job Details** - Company: Teleperformance Malaysia - Job Title: Customer Success Specialist - Vietnamese & English Speaking - TP Code: ID-B001-EN- CSS-Vietnamese - Location: GBS, Bayan Lepas, Penang - Shift: 5 working days (rotational shift) **Job Highlights** - Visa Expedition + one way flight ticket + 1 week accommodation. - Join an International Company...


  • Ho Chi Minh City, Vietnam Binance Full time

    Binance is the leading global blockchain ecosystem and cryptocurrency infrastructure provider whose suite of financial products includes the world’s largest digital-asset exchange. Our mission is to accelerate cryptocurrency adoption and increase the freedom of money. If you’re looking for a fast-paced, mission-driven organization where opportunities...


  • Thành phố Hồ Chí Minh, Vietnam Vida Shoes International Full time

    Since 1973, Vida Shoes International has been committed to becoming a global leader in the footwear industry. We are dedicated to designing, producing, and marketing quality branded footwear using our expansive international resources. Our wealth of knowledge stems from the diversity of brands and successful products we have produced year after year. We are...


  • Ho Chi Minh City, Vietnam Gamma Interactive Inc. Full time

    **Job Scope**: - Respond promptly with accurate information to customer inquiries regarding products and services of the organization - Ensure all inquiries are answered in a professional and timely manner and transferred, where appropriate, to the relevant department - Record details of inquiries, comments, complaints and actions taken **Job...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam Hegka Vietnam Full time

    Job OverviewHegka Vietnam is seeking a skilled Customer Service Representative to join our team. As a key member of our customer service department, you will be responsible for providing exceptional service to our customers and resolving any issues that may arise.

  • Customer Service

    6 months ago


    Ho Chi Minh City, Vietnam growthfn Full time

    a leading BPO company, providing exceptional customer service solutions to clients globally. We are currently seeking a dynamic and fluent Vietnamese speaker to join our customer service team as a Customer Service Representative. **Responsibilities**: - Resolve customer inquiries and complaints in a professional and efficient manner - Process orders,...


  • Ho Chi Minh City, Vietnam Headhunt Vietnam Full time

    **Responsibilities** - Her/His duty is facilitated in the communication between Account/Sales Managers with Korea sellers - mainly translated into Korean language. Most of the time, this translation will be done during the online meetings/calls. - Ensuring that customers are satisfied with services - Following up with clients, solve any problem if have -...


  • Ho Chi Minh City, Vietnam April Asia Pacific Full time

    For over 30 years, APRIL International Care has been specializing in international health insurance solutions. We design, distribute, and manage insurance plans and assistance services for individuals and businesses. With teams across Asia, Europe, and the Americas, we look after our members wherever they are to make sure they have access to the best...


  • Ho Chi Minh City, Vietnam Londora Nail Boutique Full time

    **Job Summary**: **Responsibilities**: - **Reservation Management**:_Process bookings, reservations, and cancellations accurately and efficiently. Coordinate with the property management team to ensure availability, cleanliness, and readiness of the holiday home for incoming guests. - **Guest Communication**_**:Communicate with guests before, during, and...


  • Thành phố Hồ Chí Minh, Vietnam MEXC Global Full time

    Hello! MEXC is looking for an Vietnamese Customer Service Specialist. If you want to join a young and ambitious team and become part of a global exchange, then you are exactly the person we are looking for! **Why us?** - Competitive salary + bonuses - Career advancement - Various benefits and support from the company **Job Responsibilities:** -...


  • Ho Chi Minh City, Vietnam Shinhan Bank Full time

    Work Location Ho Chi Minh Job Level Experienced (Non - Manager) Job Type Permanent Qualification Bachelor Experiences 3 - 5 Years Salary Negotiable Industry Accounting / Auditing / Tax, Banking, Customer Service **Job Benefit**: - Insurance - Uniform - Health checkup - Training & Development - Salary review - Annual Leave - Sport Club The role is to...


  • Ho Chi Minh City, Vietnam UNITED PARCEL SERVICE Full time

    Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...

  • Customer Service

    6 months ago


    Ho Chi Minh City, Vietnam Headhunt Vietnam Full time

    **Responsibilities** - Her/His duty is facilitated in the communication between Account/Sales Managers with Korea sellers - mainly translated into Korean language. Most of the time, this translation will be done during the online meetings/calls. - Ensuring that customers are satisfied with services - Following up with clients, solve any problem if have -...


  • Ho Chi Minh City, Vietnam Agoda Full time

    **About Agoda** Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 2.5 million accommodations globally. Based in Asia and part of Booking Holdings, our 6,000+ employees representing 90+ nationalities foster a work environment rich in diversity,...


  • Thành phố Hồ Chí Minh, Vietnam APL Logistics Full time

    This position is responsible for delivering APLL commitment to key and complicated customers, meeting day to day operations requirements of the customers. He/she assists customer service supervisor and team lead in vendor seminar program (VSP) to ensure vendors understand and acknowledge customers’ requirement and standard. He/she also participate in...


  • Ho Chi Minh City, Vietnam Công ty TNHH Tư vấn Innovature Full time

    **Mô tả công việc**: (Mức lương: 9 - 10 triệu VNĐ) - Verify event details provided by clients, ensuring accuracy and contacting clients for verification when necessary. - Research and identify information as client’s request and input them into the system. - Clean up and maintain the integrity of the system's database. - Assist clients with...


  • Thành phố Hồ Chí Minh, Vietnam CÔNG TY L&A Full time

    **Position: Customer Service Representative** Location: vincom Center **Salary**: up to 16 Mil/month **Main objectives**: - To support and assure the Customer Service Team’s highly professional interactions with customers associated with order placement, order entry, fulfillment, delivery requirements. - To coordinate with the Customer Service Team to...


  • Thành phố Hồ Chí Minh, Vietnam Trusting Social Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) We are an AI Fintech company specializing in assessing consumers' credit profiles in emerging markets combining pioneering AI with large alternative data sources. In 2020 we reached our ambitious milestone of credit profiling 1bn consumers spanning 4 countries - Vietnam, Indonesia, India & the...