Chat Support

**Job Overview**:We are seeking a motivated and customer-focused individual to join our team as a Chat Support Representative. In this role, you will be responsible for providing exceptional customer service through online chat, addressing inquiries, resolving issues, and ensuring a positive customer experience. **Responsibilities**: **Online Chat...

As a Chat Support Representative, you will be responsible for providing timely and accurate support to customers through online chat platforms. You will assist customers with inquiries, troubleshoot technical issues, and provide guidance on product usage or services. Your primary goal will be to ensure customer satisfaction by delivering excellent service...

**Responsibilities**: - Engage with Vietnamese-speaking customers via chat to address their queries, concerns, and issues in a timely and professional manner. - Provide accurate information about our products/services, including features, pricing, and technical specifications. - Assist customers in troubleshooting technical problems and escalate complex...

Answering or making outbound transactions to customers to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to customers, explaining possible solutions, and ensuring that customers feel supported and valued. - Engaging in active listening with customers, confirming or...

Work Location: Kuala Lumpur Sentral, Malaysia. Salary Max: Basic RM4000 + Complexity allowance RM500 + Housing allowance RM200 Permanent Job Headcounts: 23 Joining Date: ASAP *Requirements* - Bachelors Degree holder with a valid passport for the next 14 months. - Can work on a rotational shift 24/7 and on weekends and holidays. - Good English comms...

DUTIES AND RESPONSIBILITIES: - Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following documented call flows, work processes, data entry...

**LOGISTICS TECHUB COMPANY LIMITED (ITL SUB)** (Web: LOGTECHUB) **Requirements**: - Serve as the primary support contact for both internal and external users of the systems (FMS, TMS, WMS,) liaising with the development team as necessary. - Act as the first point of contact for customer inquiries via ticket system and groups chat. - Manage, assign, and...

**Overview**: **About JobAdder** - JobAdder, an innovative B2B cloud-based SaaS platform, is partnering with CBTW APAC to grow its software development centre in Vietnam. The Vietnam development team is joining hands with the JobAdder tech team to accelerate its end-to-end recruitment software solutions, serving millions of in-house HR professionals and...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Provide administrative and customer service support to the sales team. - Check and fill in customer's information in the core bank system - Contact clients/prospects to obtain missing information or answer queries. - Gather, maintain, and update sales and customer records and monitor contract...

**Requirements** - Proficiency speaking and writing in **Vietnamese** and English; - Computer literacy; - Able to identify ways of solving the problem and present the solution in a verbal and written manner; - Strong interpersonal skills; - High level of professionalism; - Attention to detail and punctuality; - Own a laptop (Windows with a minimum of **8Gb...

**Noventiq** **is** **hiring!** Noventiq (the brand name of Cyprus-registered Softline Holding plc) is a leading global solutions and services provider in digital transformation and cybersecurity, headquartered and listed in London. The company enables, facilitates and accelerates digital transformation for its customers’ businesses, connecting 75,000+...

**About Us** Flywheel SEA (formerly known as Intrepid Group) **Ascential Group** With more than 2,000 employees across five continents, Ascential combines local expertise with a global footprint for clients in over 120 countries. Ascential is headquartered in the UK and listed on the London Stock Exchange. **About the Role** As a Customer Service...

At **CBTW**, we are looking for your talent to strengthen and grow our community of software product engineering experts. Join a company that values you, building and growing its presence and giving you the opportunity to express your talents, share your passion and communicate your ideas. So, would you like to join **JobAdder** in partnership with **CBTW**...

**Mô tả công việc**: (Mức lương: 8 - 10 triệu VNĐ) - Chat/Call/Join Meetings to guide customers in using our software to resolve business problems. - Monitor and support customers during the process of using the software. - Coordinate with the technical department to handle issues reported by customers. - Using CX Genie's chatbot to optimize...

**Mô tả công việc**: (Mức lương: 8 - 10 triệu VNĐ) - Chat/Call/Join Meetings to guide customers in using our software to resolve business problems. - Monitor and support customers during the process of using the software. - Coordinate with the technical department to handle issues reported by customers. - Using CX Genie's chatbot to optimize...

Work Location Ho Chi Minh (District 7) Job Level Experienced (Non - Manager) Job Type Permanent Experiences 2 Years Salary Negotiable Industry Banking, Customer Service **Job Benefit**: - Insurance - Travel opportunities - Health checkup - Training & Development - Salary review + To response all customer’s general inquiries on all Omni Channels. +...

Work Location Ho Chi Minh (District 7) Job Level Experienced (Non - Manager) Job Type Permanent Experiences 1 - 3 Years Salary Negotiable Industry Advertising / PR / Communications, Accounting / Auditing / Tax, Banking, Customer Service, Consulting, Finance / Investment, IT - Software, Online Marketing - To response all customers general inquiries on...

DepartmentOperations- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region...

Talent Edge *** - 72 Vincom Center B, Lê Thanh Ton, District 1, Ho Chi Minh- Remote- Posted 2 hours ago- Skills: - Java JavaScript Spring **Top 3 reasons to join us**: - Remote work available and flexible working time - Attractive Salary and Benefits - Free to explore AI tools and Chat GPT **Job description**: - Collaborate with cross-functional...

YAMAHA MUSIC TUYỂN DỤNG SALES ADMIN - Mức lương: 10.200.000 vnđ/tháng - Thời gian làm việc: T2 - T6 (09h - 18h) - Địa điểm: VP Yamaha Music, Tòa nhà Nam Á, 201-203 CMT8, P4, Quận 3, TPHCMI. CÔNG VIỆC: 1. Sales & Marketing Documentation support: - Sales contract, Appendix, Announcement letter (Promotion, New/Discontinued...