[district 7] Contact Center

Work Location Ho Chi Minh (District 7) Job Level Experienced (Non - Manager) Job Type Permanent Experiences 2 Years Salary Negotiable Industry Banking, Customer Service **Job Benefit**: - Insurance - Travel opportunities - Health checkup - Training & Development - Salary review + Listen to calls (Inbound, Outbound) to monitor the effectiveness and...

Work Location Ho Chi Minh (District 7) Job Level Experienced (Non - Manager) Job Type Permanent Experiences 3 Years Salary Negotiable Industry Banking, Customer Service **Job Benefit**: - Insurance - Travel opportunities - Health checkup - Training & Development - Salary review + Schedule and conduct training sessions on various topics to new agents...

Work Location Ho Chi Minh (District 7)Job Level Experienced (Non - Manager)Job Type PermanentExperiences 2 YearsSalary NegotiableIndustry Banking, Customer ServiceJob Benefit: Insurance Travel opportunities Health checkup Training & Development Salary review To response all customer's general inquiries on all Omni Channels. To support customer's requests on...

Work Location Ho Chi Minh (District 7)Job Level Experienced (Non - Manager)Job Type PermanentExperiences 3 YearsSalary NegotiableIndustry Banking, Customer ServiceJob Benefit: Insurance Travel opportunities Health checkup Training & Development Salary review Schedule and conduct training sessions on various topics to new agents and experienced agents Develop...

12 Jun 2024Officer, Contact Center :Category: Operations DivisionJob Type: Facility: Customer ServicesJob Purpose:Key Accountabilities (1):Perform 24/7 call center work Work in assigned shift (including holidays and public holidays) to ensure 24/7 operation. Analyze customer needs and advise and guide appropriate financial products and services through...

12 Jun 2024**Officer, Contact Center (40001410)**: - Category: Operations Division- Job Type: - Facility: Customer Services**Job Purpose**: **Key Accountabilities (1)**: Perform 24/7 call center work - Work in assigned shift (including holidays and public holidays) to ensure 24/7 operation. - Analyze customer needs and advise and guide appropriate...

Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career...

**Job description**: 1. Work with the CCM to ensure successful day to day running of the Contact Center team through strong leadership, motivating, engaging and coaching staff (3rd party Tele Agents) to deliver exceptional service. 2. Responsible for achievement of KPIs for the team of Supervisors under his supervision. 3. Follow up on issues affecting...

Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career...

Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career...

**Job Description**: - Ensuring the operating indicators of the Contact Center (comprise Inhouse and BPO): SLA Inbound, SLA Zendesk, SLA Chat ; - Develop and control processes and standards to ensure the quality of personnel; - Setting up and developing the switchboard system and software; - Work with relevant departments to support and resolve complaints...

Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career...

Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career...

Develop and implement strategies to optimize operational efficiency, including process improvements, resource allocation, and workforce management. Participate in cross - functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, IT- and partner to define action plans that resolve issues and drive...

Job description:Work with the CCM to ensure successful day to day running of the Contact Center team through strong leadership, motivating, engaging and coaching staff (3rd party Tele Agents) to deliver exceptional service.Responsible for achievement of KPIs for the team of Supervisors under his supervision.Follow up on issues affecting delivery of...

**1. Benefits**: - **Salary: 15 - 18M/month**: - 13th Monthly Salary - Probation full 100% salary - Social Insurance, Accident insurance 24/7, AON. Compliance follow to Vietnam Labor Code. - 14 days of leave/year. - Annual Health Checkup. - We provide employee training & development to enhance skills set and competencies: teamwork, English, Soft Skills,...

Work Location Ho Chi Minh (District 7) Job Level Experienced (Non - Manager) Job Type Permanent Experiences No Experience Salary Negotiable Industry Banking, Customer Service, Finance / Investment **Job Benefit**: - Insurance - Health checkup - Training & Development - Salary review - Handling inbound video calls to providing Shinhan’s customers...

**Work Location: Yogyakarta, Indonesia** Our client, a BPO company headquartered in Yogyakarta, Indonesia, is seeking qualified Customer Service Representatives to join their team. **Responsibilities**: - Manage a high volume of calls in a timely and efficient manner - Accurately identify and address customer needs - Conduct thorough investigations into...

**Mô tả công việc**: (Mức lương: 14 - 16 triệu VNĐ) - Giám sát chất lượng dịch vụ chăm sóc khách hàng - Phân tích và đánh giá, chấm điểm chất lượng - Đảm bảo chất lượng dịch vụ được cải thiện dựa trên các tiêu chuẩn về chất lượng - Cập nhật các phản hồi kịp thời và...

Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career...