Contact Center Specialist

**Mô tả công việc**: (Mức lương: 14 - 16 triệu VNĐ) - Giám sát chất lượng dịch vụ chăm sóc khách hàng - Phân tích và đánh giá, chấm điểm chất lượng - Đảm bảo chất lượng dịch vụ được cải thiện dựa trên các tiêu chuẩn về chất lượng - Cập nhật các phản hồi kịp thời và...

Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career...

**About UOB**: United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as...

_**Greyfinders Vietnam is supporting recruitment for a partner in the position of Customer Service / Contact Center / Call Center Agent.**_ **Job Descriptions**: - Be a representative to assist, manage, and resolve customer problems and concerns - Identify and escalate customer issues to the appropriate bank department, as well as executing banking...

Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career...

**About UOB** United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as...

**Mô tả công việc**: (Mức lương: 8 - 11 triệu VNĐ) Duties and Responsibilities: Establish and maintain good relationship with customer by: - Understanding the products, business processes company standards to serve customers in the best way. - Handle and/or co-ordinate with related departments to handle customer complaints effectively and...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Be a representative to assist, manage, and resolve customer problems and concerns. - Identify and escalate customer issues to the appropriate bank department, as well as executing banking transactions and cross-selling products or special promotions. - Research required information using available...

**Responsibilities**: - **Health Screening Center set up and development**: - Regulatory Compliance: Ensure the center meets all local healthcare regulations. - Equipment Procurement: Identify, evaluate, and procure necessary medical and office equipment. - Vendor Management: Establish and manage relationships with suppliers and service providers. - Staff...

**Objective** 1. To have a qualified IT Specialist to be on-site at the second office. 2. To have standard JD to recruit IT Specialist. - Monitor and report daily activities of the systems (healthy daily checklist) to ensure timely detection of system abnormalities. - Install, manage and troubleshoot software, hardware, call center and network systems. -...

The Collections Specialist performs relatively complex assignments. Has direct impact on the business by ensuring the quality of the tasks or services provided. Works under little to no direct supervision. May service an expansive and/or diverse array of products/services. Applies working knowledge of technical and professional principles and concepts and in...

Managing an Inbound team comprises of Team Leaders, Trainer, QA and CS agents in all aspects of a call center context. Managing an Inbound team comprises of Team Leaders, Trainer, QA and CS agents in all aspects of a call center context. Supervising a dynamic team to support transcosmos’ Client managed services to team members through rostering,...

**Job brief** Your job as an QC & Training Supervisor is to ensure: - The quality of call center staff in professional compliance and bring satisfaction to customers. Through the test results, make recommendations to bring the highest operational quality efficiency. - Train call center staff to have appropriate skills and skills for the project to bring...

Fulltime working in HCMC, Vietnam - 5+ years of relevant experience, working in Call Center or BPO Companies - English at business level ✔ Managing team comprises Team Leaders, Trainer, QA and CS agents in all aspects of a call center context. ✔ Supervising a dynamic team to support transcosmos’ Client managed services to team members through...

**SEO Specialist**: Location :Ho Chi Minh City**Overview**: Terralogic Inc., headquartered in Silicon Valley, USA, is an Engineering & IT services company. It has 1,200 employees and three development centers in the US, India, and Vietnam, providing comprehensive solutions that are cost-effective, scalable, and flexible. The company serves global clients,...

**Key Accountabilities**: - Service Delivery - achieving all key contractual SLAs - Day to day Client management - Lead all client and internal calls for the process, single point of contact - Direct WFM, Training and other shared services for optimum functioning of account - Single point of contact for all financial decisions regarding the account - Manage...

Require a highly experienced digital marketing specialist with a strategic perspective to develop and execute a marketing campaign that targets a specific audience. This will involve reviewing the brief, and finding contacts that fit our ideal customer profile using Apollo.io to extract a contact list (access will be given to Apollo.io). Set up a series of...

**Quality Assurance Specialist (QA/QC) - Up to $1200**: SILKWIRES DIGITAL AGENCY - Ứng Tuyển QA QC Tester Fresher Accepted - Đăng nhập để xem mức lương - 37 Ký Con, District 1, Ho Chi Minh- Xem bản đồ- Tại văn phòng- 5 giờ trước **3 Lý Do Để Gia Nhập Công Ty**: - Professional and innovative working environment - 15-18...

**Phúc Lợi**: - Máy tính xách tay - Bảo hiểm - Phụ cấp - Chăm sóc sức khỏe - Đào tạo - Tăng lương - Công tác phí - Chế độ nghỉ phép **Mô Tả Công Việc**: **OBJECTIVES** - To coordinate and give support to functional BU’s regarding to company policies, company culture and other HR information needed. **KEY...

**Product COE / Ho Chi Minh City, Vietnam** - Objectives - The Senior Product Specialist will leverage extensive experience in mobile app and game development to drive initiatives aimed at enhancing our product owners' capabilities - This role involves creating strategies, implementing best practices, and fostering a culture of continuous learning and...