Vietnamese Chat Support
6 months ago
Answering or making outbound transactions to customers to learn about and address their needs, complaints, or other issues with products or services.
- Responding efficiently and accurately to customers, explaining possible solutions, and ensuring that customers feel supported and valued.
- Engaging in active listening with customers, confirming or clarifying information and diffusing angry customers, as needed.
- Communicates with other departments to answer customers’ inquiries, solve their problems and fulfill their needs
- Building lasting relationships with clients and other team members based on trust and reliability.
- Utilizing software, databases, scripts, and tools appropriately.
- Understanding and striving to meet or exceed metrics while providing excellent consistent customer service.
- Making sales or recommendations for services that may better suit customers’ needs.
- Taking part in training and other learning opportunities to expand knowledge of the company and position.
- Adhering to all company policies and procedures.
- Needs to relocate to Kuala Lumpur for the job.
Pay: 26,000,000₫ - 26,520,000₫ per month
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Native Vietnamese Chat Support
6 months ago
Ho Chi Minh City, Vietnam Jom Kerja! Full time**Responsibilities**: - Engage with Vietnamese-speaking customers via chat to address their queries, concerns, and issues in a timely and professional manner. - Provide accurate information about our products/services, including features, pricing, and technical specifications. - Assist customers in troubleshooting technical problems and escalate complex...
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Chat Support
6 months ago
Ho Chi Minh City, Vietnam growthfn Full timeWe are seeking a dedicated and fluent Mandarin-speaking individual to join our team as a Chat Support Representative. As a Chat Support Representative, you will be responsible for providing exceptional customer service and technical support to Mandarin-speaking users via chat platforms. This role requires excellent communication skills, problem-solving...
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Chat Support
6 months ago
Ho Chi Minh City, Vietnam growthfn Full time**Job Overview**:We are seeking a motivated and customer-focused individual to join our team as a Chat Support Representative. In this role, you will be responsible for providing exceptional customer service through online chat, addressing inquiries, resolving issues, and ensuring a positive customer experience. **Responsibilities**: **Online Chat...
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Chat Support Representative
6 months ago
Ho Chi Minh City, Vietnam growthfn Full timeAs a Chat Support Representative, you will be responsible for providing timely and accurate support to customers through online chat platforms. You will assist customers with inquiries, troubleshoot technical issues, and provide guidance on product usage or services. Your primary goal will be to ensure customer satisfaction by delivering excellent service...
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Chat Support Agent
6 months ago
Ho Chi Minh City, Vietnam GrowthFn Full timeWork Location: Kuala Lumpur Sentral, Malaysia. Salary Max: Basic RM4000 + Complexity allowance RM500 + Housing allowance RM200 Permanent Job Headcounts: 23 Joining Date: ASAP *Requirements* - Bachelors Degree holder with a valid passport for the next 14 months. - Can work on a rotational shift 24/7 and on weekends and holidays. - Good English comms...
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Customer Service Representative
6 months ago
Ho Chi Minh City, Vietnam Binance Full timeBinance is the leading global blockchain ecosystem and cryptocurrency infrastructure provider whose suite of financial products includes the world’s largest digital-asset exchange. Our mission is to accelerate cryptocurrency adoption and increase the freedom of money. If you’re looking for a fast-paced, mission-driven organization where opportunities...
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Technical Support Executive
6 months ago
Ho Chi Minh City, Vietnam FUJIFILM Business Innovation Malaysia SDN BHD Full time_**Vietnam Market**_ - In line with service level targets, accountable for cases that logged by customers and manage them to resolution effectively and proactively, in line with service level targets. - Deliver the best customer experience by adhering to the Company policies and procedures. - Use and develop problem-solving techniques to resolve customer...
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Vietnamese Speaking Customer Service Representative
6 months ago
Ho Chi Minh City, Vietnam W Digital Full timeWork location: Makati, Philippines **Job Type**: Full time Salary Package: VND 30,000,000 - 35,000,000 **Details and Benefits**: - Located in Legaspi Village, Makati, PHILIPPINES - 5 days work/ week, 10 hours/ day (including break time) - 27 days Annual Leaves - 15 days Sick Leaves - Accommodation provided (optional) - Health Insurance - Life Insurance -...
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Customer Support Agent
6 months ago
Ho Chi Minh City, Vietnam AffiliateUp Full time**Requirements** - Proficiency speaking and writing in **Vietnamese** and English; - Computer literacy; - Able to identify ways of solving the problem and present the solution in a verbal and written manner; - Strong interpersonal skills; - High level of professionalism; - Attention to detail and punctuality; - Own a laptop (Windows with a minimum of **8Gb...
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Bilingual (Vietnamese - English) Customer Support
6 months ago
Ho Chi Minh City, Vietnam Strikingly, Inc. Full timeYour job is to spread happiness and create WOW moments to our customers, specifically: - Emanate our brand and personality in every customer interaction by adopting the Strikingly voice and tone - Develop expertise on our product and internal software to help our customers efficiently - Maintain happiness and positivity in every customer and team...
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Customer Service Chat Support
6 months ago
Ho Chi Minh City, Vietnam Jom Kerja! Full timeDUTIES AND RESPONSIBILITIES: - Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following documented call flows, work processes, data entry...
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Customer Service
2 months ago
Thành phố Hồ Chí Minh, Vietnam Teleperformance Malaysia Full time**Job Details** - Company: Teleperformance Malaysia - Job Title: Customer Success Specialist - Vietnamese & English Speaking - TP Code: ID-B001-EN- CSS-Vietnamese - Location: GBS, Bayan Lepas, Penang - Shift: 5 working days (rotational shift) **Job Highlights** - Visa Expedition + one way flight ticket + 1 week accommodation. - Join an International Company...
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Korean - Vietnamese Translator
6 months ago
Ho Chi Minh City, Vietnam Glohow Full time#HCM#quan1 **Job title: Korean - Vietnamese Translator** **About this Job** As a Korean-Vietnamese linguist at Glohow, you will play a crucial role in translating and localizing gaming materials, including game interfaces, dialogue, promotional content, and marketing campaigns. Your expertise will ensure that the gaming content resonates with the Korean...
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[district 7] Contact Center
6 months ago
Ho Chi Minh City, Vietnam Shinhan Bank Full timeWork Location Ho Chi Minh (District 7) Job Level Experienced (Non - Manager) Job Type Permanent Experiences 2 Years Salary Negotiable Industry Banking, Customer Service **Job Benefit**: - Insurance - Travel opportunities - Health checkup - Training & Development - Salary review + To response all customer’s general inquiries on all Omni Channels. +...
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Omni Channel
6 months ago
Ho Chi Minh City, Vietnam Shinhan Bank Full timeWork Location Ho Chi Minh (District 7) Job Level Experienced (Non - Manager) Job Type Permanent Experiences 1 - 3 Years Salary Negotiable Industry Advertising / PR / Communications, Accounting / Auditing / Tax, Banking, Customer Service, Consulting, Finance / Investment, IT - Software, Online Marketing - To response all customers general inquiries on...
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Country Marketing Manager
6 months ago
Ho Chi Minh City, Vietnam Google Full timePlease visit this Google Careers posting for the Vietnamese-translated version of this role. **Minimum qualifications**: - Bachelor's degree or equivalent practical experience. - 12 years of experience in product marketing, brand marketing, direct marketing, marketing strategy, or consulting. **Preferred qualifications**: - Experience managing direct and...
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Application Support Intern
6 months ago
Ho Chi Minh City, Vietnam ITL Full time**LOGISTICS TECHUB COMPANY LIMITED (ITL SUB)** (Web: LOGTECHUB) **Requirements**: - Serve as the primary support contact for both internal and external users of the systems (FMS, TMS, WMS,) liaising with the development team as necessary. - Act as the first point of contact for customer inquiries via ticket system and groups chat. - Manage, assign, and...
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Vietnamese Language Specialist
6 months ago
Ho Chi Minh City, Vietnam RWS Group Full timeJob Purpose: You will be responsible for delivering translations of the highest quality and accuracy, on time and within budget. You will act as lead translator for projects and accounts, performing tasks such as planning and managing the work of in-house and freelance translators, taking responsibility for required QA work such as review, and providing...
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Vietnamese Primary/kindy Ict Teacher
6 months ago
Ho Chi Minh City, Vietnam Vietnam Australia International School Full time**Where are you teaching next?**: - Through seven modern campuses and with a large team of professional teachers, Vietnam Australia School (VAS) offers a highly unique and integrated bilingual education system to nearly 9,500 predominantly Vietnamese students from Kindergarten to Grade 12. As our student base is growing even stronger, we are truly excited...
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Vietnamese Lawyer
6 months ago
Ho Chi Minh City, Vietnam ICONIC Co,.Ltd. Full time**Job description**: - The main task is focusing on business law. - General legal issues for foreign companies operating in Vietnam(Corporate law, Labor law, Commercial law). - General support for companies entering the market (license acquisition procedures, etc.) - Review, prepare, and translate contracts. - Research and investigation of foreign...