Customer Service and Support, Team Leader Iii

4 months ago


Ho Chi Minh City, Vietnam APL Logistics Full time

This position is responsible for (but not limited to) managing all kind of timely and accurate movement of freight and information, he/she has to provide excellent customer service for delivering APLL commitment to key and complicated customers, meeting day to day Client’s services requirements. Working closely with oversea KAM/ Product team to support them in current biz and new biz.
The position also assists IFS Supervisor in trade lanes development, to onboard new IFS CSR, new clients.
He/she also participate in upselling VLP services to vendors and generate new business for APLL.



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