Customer Service Team Leader

1 week ago

Ho Chi Minh City, Vietnam Công Ty TNHH CITYCLINIC Việt Nam Full time

**Mô tả công việc**:
(Mức lương: Thỏa thuận)
Customer Service Team Leader:

- Monitoring employee productivity and quality of customer service;
- Experienced in teammanagement;
- Making sure employees meet performance expectations;
- Organizing workflow and ensuring that employees understand their duties or delegated tasks;
- Giving instructions to subordinate employees;
- Assist in developing training plans and implementing and evaluating employees after training;
- Handling complaints;
- Prepare daily/weekly/monthly reports;
- Other tasks are assigned by the Line manager or BOD.

**Chức vụ**: Trưởng nhóm/Trưởng phòng

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:

- Competitive salary + Bonus
- Get periodic health checks according to company policy
- Social Insurance, Health Insurance
- Performance review once a year
- Discount promotion for staff and relatives up to 60%
- Young, friendly and professional working environment
- Being trained and developed professional skills, career
- Exciting company events: Embark on summer trips, annual parties, team-building activities, and so much more fun are waiting for you.

**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề

**Yêu cầu công việc**:

- Graduated College or bachelor’s degree in commerce/Sales or equivalent;
- At least 4 years experience/track records in Sales - ideally within the Service, Insurance or health industry;
- Experienced in Healthcare is an advantage;
- Good at English (4 skills)
- Leadership;
- Training;
- Excellent communication skills;
- Professional appearance and attitude;
- Proactive organizational skills;
- Reliable, with high integrity and strong work ethic;
- Time Management;
**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Chăm Sóc Khách Hàng,Giám Sát Dịch Vụ,Nhà Hàng/Khách Sạn

Trung cấp - Nghề
Không yêu cầu

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