Senior Supervisor, Customer Service and Support
7 months ago
This position is responsible for delivering APLL commitment to key customers, meeting day to day operations requirements of the customers. The position manages a team of over 10 Customer Service Representatives to achieve excellent customer service satisfaction through defined and agreed processes. He/she participates in organizing vendor seminar program (VSP) to ensure vendors understand and acknowledge customers’ requirements and standard. He/she supports the implementation of Vendors Logistics Program through periodic visits and consultation to vendors to ensure vendors understand and acknowledge customer requirements and standards. The position helps to coach; train; develop customer service representatives to ensure they are qualified to handle customers’ logistics requirements.
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HR Geo Services Supervisor
6 months ago
Ho Chi Minh City, Vietnam UNITED PARCEL SERVICE Full timeExplore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...
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Customer Service and Support, Team Leader Iii
7 months ago
Ho Chi Minh City, Vietnam APL Logistics Full timeThis position is responsible for (but not limited to) managing all kind of timely and accurate movement of freight and information, he/she has to provide excellent customer service for delivering APLL commitment to key and complicated customers, meeting day to day Client’s services requirements. Working closely with oversea KAM/ Product team to support...
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Customer Service and Support
8 months ago
Ho Chi Minh City, Vietnam APL Logistics Full time**Job Purpose** This position is responsible for delivering APLL commitment to key and complicated customers, meeting day to day operations requirements of the customers. He/she assists customer service supervisor and team lead in vendor seminar program (VSP) to ensure vendors understand and acknowledge customers’ requirement and standard. He/she also...
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Representative, Customer Service and Support
2 months ago
Thành phố Hồ Chí Minh, Vietnam APL Logistics Full timeThis position is responsible for delivering APLL commitment to key and complicated customers, meeting day to day operations requirements of the customers. He/she assists customer service supervisor and team lead in vendor seminar program (VSP) to ensure vendors understand and acknowledge customers’ requirement and standard. He/she also participate in...
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Customer Support
6 months ago
Ho Chi Minh City, Vietnam TrueCommerce DiCentral Vietnam Full timeWe value our employees with competitive benefit and generous paid time off packages, flexible and casual work environments, career development, recognition programs and more! - This role is an onsite opportunity. _ **As a Customer Support you will**: - _Resolve technical issue/errors related to company’s web services._ - _Train customers to use their web...
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Senior Customer Service
6 months ago
Ho Chi Minh City, Vietnam Công Ty TNHH MTV Dat Bike Vietnam Full time**Mô tả công việc**: (Mức lương: Thỏa thuận) 1. Providing technical support: - To ensure the customer enquiries and requests are addressed in a timely manner - To coordinate with other internal teams to ensure the after-sales quality and customers’ requirements are met - To handle tickets in 2 queues (Vietnamese - English) 2. Call Center...
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Customer Service Intern
7 months ago
Ho Chi Minh City, Vietnam Avery Dennison Full time**Company Description** **_ Avery Dennison_** (NYSE:AVY) is a global materials science and digital identification solutions company that provides a wide range of branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and...
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Customer Service
2 months ago
Thành phố Hồ Chí Minh, Vietnam Avery Dennison Full time**Company Description** - To response and ensure the customer inquiries and requests are addressed in a timely manner. - To coordinate with sales team, other departments, suppliers and other ticket centers to ensure the print quality and customers’ requirements are met. - To handle customer complaints according to the Company procedures and service...
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Customer Service Intern
6 months ago
Ho Chi Minh City, Vietnam Công ty TNHH Avery Dennison Ris Việt Nam Full time**Mô tả công việc**: (Mức lương: Thỏa thuận) - Support Customer Service Executive on customer service activities. - Support to ensure the customer enquiries and requests are addressed in a timely manner. - Support to handle customer complaints according to the Company procedures and service standard. - Coordinate with sales team, other internal...
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Customer Support
6 months ago
Ho Chi Minh City, Vietnam DiCentral Vietnam Full timeWe value our employees with competitive benefit and generous paid time off packages, flexible and casual work environments, career development, recognition programs and more! - This role is an onsite opportunity. _ **As a Support Partner Analyst, you will**: KRA1: Assist customers to use TrueCommerce products and related concerns - Resolve customers’...
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Customer Service Intern
7 months ago
Ho Chi Minh City, Vietnam Avery Dennison Full time**Company Description** **_ Avery Dennison (NYSE:AVY_**_)_ is a global materials science and digital identification solutions company that provides a wide range of branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and...
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Customer Support
6 months ago
Ho Chi Minh City, Vietnam DiCentral Vietnam Full timeWe value our employees with competitive benefit and generous paid time off packages, flexible and casual work environments, career development, recognition programs and more! - This role is a onsite opportunity. _ **As a Customer Support you will**: - _Resolve technical issue/errors related to company’s web services._ - _Train customers to use their web...
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Customer Service Supervisor
7 months ago
Ho Chi Minh City, Vietnam Công Ty TNHH Honour Lane Logistics Full time**Mô tả công việc**: (Mức lương: Thỏa thuận) - Develop and Manage Pricing Strategies: - Develop and implement pricing strategies that align with the company’s business objectives. - Analyze market trends and competitors to identify opportunities and challenges in pricing. - Establish pricing policies and procedures to ensure consistency and...
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Customer Service Executive
7 months ago
Ho Chi Minh City, Vietnam Avery Dennison Full time**Company Description** - To response and ensure the customer inquiries and requests are addressed in a timely manner. - To coordinate with sales team, other departments, suppliers and other ticket centers to ensure the print quality and customers’ requirements are met. - To handle customer complaints according to the Company procedures and service...
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Ocean Customer Service Senior Executive
6 months ago
Ho Chi Minh City, Vietnam CÔNG TY TNHH SEKO LOGISTICS (VIỆT NAM) Full timeMô Tả Công Việc - Manage daily booking from suppliers/shippers/sales etc and - Manage booking system to receive EDI booking from customer - Booking creation in specified system, update report - Implement and deploy Customer SOP, IOP. Manage team to reach customer KPI base on instruction of KAM, reduce risk and potential claims. - Customer relationship...
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Customer Service Executive
6 months ago
Ho Chi Minh City, Vietnam Avery Dennison Full time**Company Description** - To response and ensure the customer inquiries and requests are addressed in a timely manner. - To coordinate with sales team, other departments, suppliers and other ticket centers to ensure the print quality and customers’ requirements are met. - To handle customer complaints according to the Company procedures and service...
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Customer Service Intern
6 months ago
Ho Chi Minh City, Vietnam Avery Dennison Full time**Company Description**: - Avery Dennison (AD) là tập đoàn đa quốc gia đến từ Hoa Kỳ, dẫn đầu thế giới về các giải pháp nhãn mác và bao bì cho khách hàng. Trải qua hơn 30 năm hình thành và phát triển, Avery Dennison hiện đang hoạt động tại 6 châu lục, hơn 50 quốc gia và 115 địa điểm....
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Services Supervisor
6 months ago
Ho Chi Minh City, Vietnam OPENASIA GROUP Full timeJOB BENEFIT - Insurance - Travel opportunities - Incentive bonus - Health checkup - Training & Development - Salary review - Boats under TSY’s management: Build the maintenance plan and supervise the execution (list of maintenance and repair) - Investigate boats’ issues, troubleshoot boats to determine the types of needed repairs and the service...
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Customer Service Chat Support
6 months ago
Ho Chi Minh City, Vietnam Jom Kerja! Full timeDUTIES AND RESPONSIBILITIES: - Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following documented call flows, work processes, data entry...
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Customer Service Staff
6 months ago
Ho Chi Minh City, Vietnam ITL Full time**VELA INTEGRATED LOGISTICS CORPORATION (ITL SUB)** (Web: Home - VELA) **Requirements**: **_Performance_** - Interact, verify, classify customer/supplier’s inquiry to assign to related internal department exactly and timely - Coordinate with internal to solve and feedback to all issues/ complaint from Customers/ Suppliers - All tickets opened on...