Customer Service and Support

DUTIES AND RESPONSIBILITIES: - Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following documented call flows, work processes, data entry...

This position is responsible for delivering APLL commitment to key customers, meeting day to day operations requirements of the customers. The position manages a team of over 10 Customer Service Representatives to achieve excellent customer service satisfaction through defined and agreed processes. He/she participates in organizing vendor seminar program...

We value our employees with competitive benefit and generous paid time off packages, flexible and casual work environments, career development, recognition programs and more! - This role is an onsite opportunity. _ **As a Customer Support you will**: - _Resolve technical issue/errors related to company’s web services._ - _Train customers to use their web...

**RESPONSIBILITY**: - Support the sales department in contacting and verifying information to attend sales consulting seminars - Support customers during the operation process, upload products to the Alibaba e-commerce platform and answer customer questions about products/services - Consulting and proposing solutions to help customers use the service...

**Company Description** **_ The Bosch Group_**_ is a leading global supplier of technology and services. Since the beginning of 2013, its operations have been divided into four business sectors: Automotive Technology, Industrial Technology, Consumer Goods, and Energy and Building Technology._ - The Bosch Group comprises Robert Bosch GmbH and its roughly 360...

Big foreign firm - International working environment - Attractive salary package **ROLES AND RESPONSIBILITIES** - Provides leadership to Customer Service Department by achieving operational efficiency, to reach excellent customer satisfaction, and generating service business at a reasonable cost. - Responsible in the overall management of a national service...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - **Customer Support**:Provide prompt, friendly, and efficient assistance to customers via various channels: Facebook, Social Media, Lazada, Shopee, Tiktok,... - **Product Knowledge**:Develop a deep understanding of our product catalog to accurately address customer inquiries, provide...

This position is responsible for (but not limited to) managing all kind of timely and accurate movement of freight and information, he/she has to provide excellent customer service for delivering APLL commitment to key and complicated customers, meeting day to day Client’s services requirements. Working closely with oversea KAM/ Product team to support...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Be the image of the company and service and ensure high customer experience by answering, escalating and following up all requests - Follow the company's Internal Regulations, policies as well as the service's work instructions and processes (register all interactions in the database, contribute to...

**Mô tả công việc**: (Mức lương: 15 - 20 triệu VNĐ) Bán Hàng (Sale): - Thực hiện bán hàng qua điện thoại hoặc (và) xúc tiến gặp mặt trực tiếp để giới thiệu và tư vấn sản phẩm và dịch vụ của công ty đến khách hàng tiềm năng. Making tele-sales and (or) setting up face-to-face meetings in...

**Company Description** **_ Avery Dennison_** (NYSE:AVY) is a global materials science and digital identification solutions company that provides a wide range of branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and...

**Company Description** **_ Avery Dennison (NYSE:AVY_**_)_ is a global materials science and digital identification solutions company that provides a wide range of branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Support Customer Service Executive on customer service activities. - Support to ensure the customer enquiries and requests are addressed in a timely manner. - Support to handle customer complaints according to the Company procedures and service standard. - Coordinate with sales team, other internal...

**Mô tả công việc**: (Mức lương: Thỏa thuận) We are looking for Customer Service to join our team and provide the best service to our customer You will working at the newest B2B Fintech Solution at Viet Nam. English - Korea - Vietnamese spoken. - Monitor and improve processes to improve KPIs, customer experience, and work productivity -...

We value our employees with competitive benefit and generous paid time off packages, flexible and casual work environments, career development, recognition programs and more! - This role is a onsite opportunity. _ **As a Customer Support you will**: - _Resolve technical issue/errors related to company’s web services._ - _Train customers to use their web...

**Position**: Customer Service Officer **What You'll Be Doing** - Provide internal and external customer service and sales support for order management and system-related work - SO entries, maintenance, shipment release & inventory management. - Working in close collaboration with Field Sales and Inside Sales for Pre-Order & Order Entries. - Responsible for...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Provide support and assistance to our English speaking customers - Research, diagnose, analyze and record customer issues and communicate solutions - Interact with Vietnam Dev and QA members - Interact with US members - Work closely with Customer Success Managers to maintain customer satisfaction -...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Provide support and assistance to our English speaking customers - Research, diagnose, analyze and record customer issues and communicate solutions - Interact with Vietnam Dev and QA members - Interact with US members - Work closely with Customer Success Managers to maintain customer satisfaction -...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Follow Fanpage, Hotline, Call Center channels of Glo365; - Answer all questions of customers about products and services of the Company, receive requests from customers. - Carry out customer care tasks as planned; - Combine teamwork to support customers; - Perform tasks assigned by direct...

For over 30 years, APRIL International Care has been specializing in international health insurance solutions. We design, distribute, and manage insurance plans and assistance services for individuals and businesses. With teams across Asia, Europe, and the Americas, we look after our members wherever they are to make sure they have access to the best...