Customer Service Intern

5 months ago


Ho Chi Minh City, Vietnam Avery Dennison Full time

**Company Description**:

- Avery Dennison (AD) là tập đoàn đa quốc gia đến từ Hoa Kỳ, dẫn đầu thế giới về các giải pháp nhãn mác và bao bì cho khách hàng. Trải qua hơn 30 năm hình thành và phát triển, Avery Dennison hiện đang hoạt động tại 6 châu lục, hơn 50 quốc gia và 115 địa điểm. Riêng đối với Avery Dennison Việt Nam, công ty đã vinh dự được HR Asia bầu chọn trong 3 năm liền là nơi làm việc tốt nhất khu vực châu Á._
- Các dòng sản phẩm của AD RBIS Việt Nam bao gồm:_
- _ Nhãn in nhiệt HTL (Heat Transfer Label)_
- _ Nhãn vải PFL (Printed Fabric Label)_
- _ Nhãn giấy (Paper Label)_
- _ Nhãn dệt (Woven Label)_
- _ Nhãn in sử dụng công nghệ nhận diện sóng vô tuyến (RFID)_

1. Support CS on customer service activities.
2. Support ensuring the customer enquiries and requests are addressed in a timely manner.
3. Support handling customer complaints according to the Company procedures and service standard.
4. Support coordinating with internal teams and suppliers to ensure the product quality and customers’ requirements are met.
5. Assist other team members, provide supports and report to Supervisor/ Team Leader.
**Qualifications**
- College or equivalent required.
- 0 - 2 years Customer Service or related experience a plus.
- Good written, verbal and telephone communication skills.
- Good data entry and organizational skills. Detail oriented and good follow-up skills
- Ability to effectively manage many priorities and issues.
- Understanding of applicable computer systems, such as Microsoft Office, Lotus Notes, and function specific software.

**Additional Information



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