Key Account

1 month ago


Hà Nội, Vietnam AstraZeneca Full time

**Key Account (Manager/Associate Manager/Executive) - QUANG NINH/ HN**

**About AstraZeneca and AstraZeneca Vietnam**

**AstraZeneca**

**AstraZeneca Vietnam**

As a Foreign Invested Enterprise with over 600 members, AstraZeneca is investing into Vietnam 360 million USD from 2020 to 2030 with a focus on reducing the burdens of non-communicable diseases, developing local talent, and uplifting the domestic biopharmaceutical R&D and manufacturing capabilities.

Over the last three decades accompanying Vietnam’s sustainable development, AstraZeneca has run several impactful programmes in collaboration with the Government, Ministry of Health and healthcare partners to promote disease awareness, prevention and early detection. In recent years, AstraZeneca Vietnam has received several certificates of merit from the Prime Minister and Minister of Health, for excellent contributions to Vietnam’s vaccine diplomacy, fight against COVID-19 and advancement of cancer treatment and disease awareness. The company has also been recognized among Vietnam’s Top 100 Best Places to Work (2018 - 2023) with various other industry awards from BritCham, EuroCham, and government agencies.

**What you’ll do**

**Job Description / Capsule**

To develop and manage the commercial relationships and agreements with major public/private hospital groups and with major industrial accounts/Healthcare Associations/Insurance to maximize the business for AstraZeneca.

Develop and implement Key Account Management plans that to maximize the business. Includes proposal preparation & excellence in execution and implementation. Maintains up to date knowledge of company and competition's products, services.

**Typical Accountabilities**

(bullet point list)

**1/ Customer management**
- Develop long-term relationship with key decision makers within the customers as well as key HC associations
- Maintain regular contact with decision makers
- Ensure that AZ product input into all hospital tenders and listing with appropriate quota
- Liaise with marketing group in Primary Care to ensure optimal tenders & listing
- In conjunction with Field Force and Marketing propose Primary Care bundling solutions for Key Accounts
- Strengthen trust & credibility through the AZ Code of Conduct

**2/ Key account business planning**:

- Develop account specific strategies and tactics to support the achievement of business targets
- Allocate and manage operational, promotional and capital budgets throughout business cycle.
- Identify and Realise opportunities to optimise and build account plan business.
- Monitor, report & analyse performance metrics which express the effectiveness and efficiency of the key account function to ensure actual performance is in line with strategic and business objectives
- Develop base strategy for each therapy area across the groups above

**3/ Coaching and Team Development**:

- Responsible for team performance and development.
- Conduct monthly development coaching and semi-annual performance appraisal with KAE
- Provide team training as required to address collective development needs
- Identify/retain key talents and submit consistent poor performers to a leaver process
- Develop and implement strategies to drive and motivate team

**Education, Qualifications, Skills and Experience**

**Essential**
- Medicine & Pharmacy University degree; Master’s degree preferable
- Minimum 5 years experience in various aspects of Sales or Marketing; at least 2 years experience in equivalent position in a pharmaceutical organization (preferably MNC).
- Excellent negotiation skills;
- Good business sense;
- The ability to motivate and lead a team;
- Initiative and enthusiasm;
- Good planning and organizational skills;
- The ability to work effectively under pressure;
- Excellent oral and written communication skills both in English and Vietnamese.

**Desirable**
- Experience in similar position in MNC Pharmaceutical company

**Key Relationships to reach solutions**

**Internal (to AZ or team)**

Field Force & Marketing, Regulatory, Finance

**External (to AZ)**

Key opinion leaders, doctors, medical societies, regulatory body, healthcare associations, Pharmacists, distributor

**Why AstraZeneca?**

**Be bold and make a powerful impact**:AstraZeneca is a world-leading business where standards are high and challenges complex, but also a collective where we build, support and motivate each other. This unique combination of strong expectation and empowerment invites you to improve how our markets work and make your individual mark. Here, you can follow your ambitions with full confidence. As part of a responsible, value-led business with a strong sustainability agenda, you can also help impact the future beyond business projects.

**Be part of our growth journey and success story**:Join the fastest growing pharmaceutical company in our markets, set up to fuel further growth. Make the most of our assets: our strong heritage, our early investment and


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