Account Lead/manager

3 months ago

Hà Nội, Vietnam PMAX Full time

**Account Lead/Manager (HN)**:

- Account, HAN
- Ha Noi
- Experienced, Manager
- Mon - Fri, 9am - 6pm

**Objectives**:
We are looking for an Account Lead or Account Manager who can be on top of multi-project, manage the overall client portfolio independently, and be able to manage multiple projects at same time while easily pointing out key issues to address.

**Job Description**:

- **Project Management**:

- Directing execute projects with highly complicated full scope media: Branding, Performance, Content/Creative with mixed Solutions and mixed channels.
- Providing direction for the team to execute projects and manage on top performance, risk management, client status management.
- Responsible for on time delivery and quality of proposal by ensuring account team understand client’s brief; leading brainstorming session to form direction, ideas, tactics; supporting Account Executives in conducting detailed analysis of client, products, target audience; and delivering tailored solutions that meet client’s specific needs.
- Manage client expectations of timing to ensure that projects are delivered at the highest quality levels, on time and on budget, while achieving the expected profit for the company.
- Manage account team to deliver multiple projects effectively (from onboarding to ongoing execution): closely monitor performance of projects, responsible for quality and output of internal team problem solving, discussing weekly/ monthly/ end-of-project performance review with clients.
- Implement performance management practices, processes and measures.
- **P&L Management**:

- Responsible for planning team’s P&L (quarterly and monthly P&L), monitoring, managing and ensuring the team’s delivery of the planned P&L target.
- **Client Leadership/Engagement**:

- Joining and winning client pitching projects independently.
- Act as a senior client representative: responsible for developing and maintaining relationship with client’s key decision makers, understanding client’s needs and objectives, ability to provide insightful advice to senior clients and promote the expansion of business.
- Proactively building & developing strong relationships with client project decision makers & acting as the main point of contact between client & agency to share knowledge and skill set.
- **Team Management**:

- Leading a team of 3-4 people throughout the end-to-end client serving process: from 1st client meeting to proposal, pitching, onboarding, and execution.
- Providing clear roadmap, guidance and individual coaching and feedback stretching to achieve goals.
- Support Account Director in recruiting and developing Account Executives, providing frequent training and coaching for Account Executives.

**Job Requirements**:

- At least 01 year of experience as Account Lead/Manager or Senior Account Planner position.
- Intermediate understanding of digital disciplines (creative, technology, user experience, strategy).
- Effective team management capabilities.
- Excellent project management skills, able to manage multiple client projects and initiatives.
- Significant experience in professional client relationship management.
- Excellent communication & presentation skills in both Vietnamese and English.
- Advanced Microsoft Office skills, especially PowerPoint and Excel.

**Benefits**:

- Competitive salary range with quarterly & yearly incentives and 13th-month salary
- Flexible working time with 4 days working from home per month and 15 paid leaves per year
- Insurance as full salary (SHUI)
- Annual health check-up and Healthcare Insurance PTI for all employees
- Laptop supply/allowance or support for laptop purchase costs on an individual basis
- Internal training & career development opportunities, and external L&D budget sponsorship
- Team bonding budget quarterly, snack time to engage team members
- Quarterly, Yearly Recognition Gifts & Awards and gifts on special occasions (birthday, New year )
- Holiday activities; Company trip; Year End Party; Company Birthday; Culture Day; Quarterly Town Hall.
- Other staff welfare allowances.

**Job Summary**:
**Year of Experience**:

3 years+

**Job Level**:

Lead/ Manager

**Report Line**:

HAN Managing Director/ CCO

**Peer**:

Business Development, Strategy, Media, Creative, Partnership

**Subordinate**:

Account Executive

**Salary Range**:

Negotiable

**Hiring Purpose**:

New Hire

**Working Location**:

4th Floor, Building M5, 91 Nguyen Chi Thanh, Dong Da District, Hanoi City

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