Key Account Manager, Aec

3 days ago


Hà Nội, Vietnam Hexagon Manufacturing Intelligence Full time

**Summary**:
We are looking for a key account manager for Asean & Pacfic region. This incumbent shall responsible for managing and expanding relationships with large, strategic Chinese clients, OEMs and their supply chains to drive revenue growth and ensure their satisfaction and retention. This role requires a deep understanding of the client’s business, the ability to align solutions to their needs, and the skill to negotiate and close complex deals.

The role is part of Hexagon Manufacturing Intelligence's strategic business development activity in AEC and is integral to achieving revenue growth targets. He/She will necessitate the formation of strong business relationships across a range of account types.
- Excellent communication skills with customers, staff, international management team
- Comfortable in interacting with C-suite-level people
- Good in building strong rapport and trust with customers
- A good understanding of manufacturing processes is required, with an appreciation of CAD/CAM/CMM and factory operations
- Experience in coordination of pre-sales and post-sales engineering support
- Chinese speaking and writing is essential

**Responsibilities**:
**General Self-Management**
- To develop positive relationships with the key stakeholders and partners relevant to the business
- Account Growth: Identify and pursue opportunities to expand the account footprint, including upselling and cross-selling additional products or services.
- Strategic Planning: Develop and execute strategic account plans to achieve revenue and growth targets.
- Customer Satisfaction: Ensure high levels of customer satisfaction by addressing client needs promptly and effectively.
- Project Coordination: Collaborate with internal teams, including sales, marketing, product development, and customer support, to deliver tailored solutions.
- Reporting and Analysis: Monitor account performance, prepare regular reports, and analyse data for business strategies.
- Contract Negotiation: Lead contract negotiations with clients, ensuring favourable terms and conditions.
- Market Insights: Stay informed of industry trends, competitor activities, and market conditions to provide strategic insights.
- To ensure effective and appropriate communication at all levels within the company
- Share product, market, and competitor knowledge with colleagues and management
- Ensure all activities comply with company procedures, standards and policies, ensuring that the company’s image and reputation are maintained

**Commercial**
- To achieve targeted revenue and growth KPIs
- Contribute towards the setting of business objectives
- Effectively implement strategies for targeted business development and revenue growth
- Provide commercial support and assistance to existing resellers
- Target and sign new resellers and support them throughout the induction process, ensuring that they are effective within the shortest possible time
- Instigate and execute specific marketing activities
- Provide feedback on market information together with customers’ and partners’ product requirements

**Qualifications**:

- BS in Engineering or related industry experience
- At least 3 years of experience in technical sales or related products in the manufacturing industries.
- Knowledge of the Automotive, Shipbuilding, Electronic and Heavy manufacturing industries in Vietnam


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