Key Account Manager, Chinese Speaking
2 months ago
You will be part of our Sales + Marketing team, adding your consultative selling expertise + skills to the delivery of business growth.
** Your Role**: Your primary objective will be to develop existing or new business by coordinating all business development actions + triggering opportunities within your specified area for Chinese speaking accounts.
** Your Responsibilities**:
You will do this by working with a variety of internal + external stakeholders, ensuring compliance with our current commercial policy while focusing on the following key objectives:
- To directly manage Key Account(s), in accordance with agreed targets, goals + company guidelines, eliciting
customer needs + selling our key products + services.
- To negotiate rates with customers in alignment with the business units (BU), ensuring rate sheets are documented + maintained as needed by the BU’s.
- To ensure compliance with our sales management processes + systems, ensuring correct + timely updates in our customer relationship system (CRM)
- To monitor monthly performance against set targets ensuring that immediate actions address deviations.
- To ensure that account plan(s) are in place based on internal processes + templates which are signed off by the respective sales manager.
- To effectively hand over + transition new business into operations to ensure that customer requirements + company's commitments are met.
- To conduct regular + structured review sessions with assigned customers including; process for continuous improvement + innovation, review of customer strategy + priorities to deliver operational excellence.
**Your Skills and Experiences**:
- Bachelor degree in International Business and/or Supply Chain or relevant
- At least 05 years of experience in Sales at Freight Forwarding/ Shipping lines with a successful track record
- Excellent communication and influencing/ negotiation skills and Chinese Speaking
- Build up relationship internal and external; highly organized with the ability to wear multiple hats in a fast moving environment and drive performance and build differentiators.
- Ability of managing multiple tasks under time pressure with positive attitude
**About Kuehne+Nagel***
With over 80.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world’s leading logistics companies.
CONTACT
Luan Huynh
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