Visa Operation Staff
1 week ago
Bachelor Degree
- Command in English (TOEIC 750)
- Open for Fresh Graduated
JOB TITLE: Visa Operation Staff
DIVISION: Visa Application Centre (VAC)
LOCATION: Hai Ba Trung, Ha Noi
Key Responsibilities:
1. PERFORMANCE.
2. Data entry, document scanning & uploading into the system.
3. Biometrics collection
4. Fee collection/ cash and bank transactions if assigned
5. Ensure that the entire process is completed within the mandated Turn Around Time (TAT)
6. Update Productivity & Value Added Services to track performance on a daily basis
2. CUSTOMER SATISFACTION
2. Inform the applicant about Value Added Services
3. Return the results to customers/ courier vendor
4. Encourage applicants to provide feedback on the service provided and their overall experience at the VAC
3. OPERATION EXCELLENCE
1. Maintain compliance to the standard operation procedures, manuals etc
2. Attending training programs scheduled by HR with score well and certifications
3. Error Monitoring be maintained daily to reduce daily errors on a daily basis
Profile Requirements:
- Bachelor Degree
- Command in English (TOEIC 750)
- Basic knowledge of computer skills
- Proficiency in MS Office and good typing speed
- Working experience in hospitality Is preferred
- Open for Fresh Graduated
Benefit:
- 800,000 lunch/ month
- Salary: 8,000,000 - 10,000,000 VND/ Month
- 24/7 Healthcare Insurance
- Salary Review one per year
- 100% Salary on 2 month Probation
- Others
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