Head of Operations, Snv Vietnam

3 weeks ago

Hanoi, Vietnam SNV Full time

**Company Description**
SNV is a mission-driven global development partner working across Africa and Asia. SNV has been working in Viet Nam since 1995, and currently has over 40 national and international staff.

Our work focuses on three sectors: Agri-Food, Energy, and Water, and three core themes: Climate Adaptation and Mitigation, Gender Equality and Social Inclusion, and Strong Institutions and Effective Governance. By continuing to focus on these interconnected areas and adapting and expanding our approach within them, we will reach more people in Viet Nam and beyond, ensure that they have every opportunity to lift themselves out of poverty and continue to make progress toward Sustainable Development Goals.
**Job Description** Program / Department Summary**

The Operations Department is committed to implementing and maintaining the highest standards of efficiency and integrity in daily Procurement, Administration, Logistics, Asset Management, Security, and Information Technology for all offices in Vietnam. The overriding objective for all SNV Vietnam operations activities are the prompt and effective provision of on-time solutions Vietnam’s beneficiary populations in compliance with Vietnam’s and donor policies, procedures, regulations and specifications.

**General Position Summary**

The Head of Operations is a member of the country’s senior management team with supervisory and managerial responsibility. Reporting to the Country Director, the Head of Operations will be primarily responsible for enabling excellence in all operations functions of all offices in Vietnam including procurement, logistics, assets, administration, information technology, safety & security and government liaison. They ensure effective systems that support strategy for healthy, robust and integrated functions of national team members.

**Essential Job Responsibilities**

The specific duties and responsibilities of the Operations Manager includes, but are not limited to, the following:
**Strategy & Vision**
- Provide overall operational support to programs and facilitate coordination, supervision and monitoring of support activities designed to assist in fulfilling program objectives.
- Set direction of program support department by prioritizing and organizing actions & resources to achieve objectives and contribute to countrywide strategy development.
- Lead team members for future planning based in business development pipelines and/or program and country office expansion or reduction, and ensure operations support remains fit-for-purpose with the overall country office’s needs
- Plan and suggest activities for programs in compliance with the regulations and requirements of Vietnamese Government for effective and efficient delivery of programs

**Operations Management**

**Operational**
- Ensure integration of program support systems and processes in all SNV Vietnam offices.
- Ensure all offices have capacity (human and technical) to support smooth program operations.
- Ensure internal and donor procedures, policies and guidelines are followed.
- Establish and maintain pipeline of supplies, overseeing the logístical aspects of the operation; oversee assets, equipment and all storage and movements as needed.
- Develop and periodically review country or field office specific policies and communicate them to teams.
- Oversee database and file management for administration, procurement, logistics, security and Information and Technology resources documents.
- Oversee facility management, including housing and office leases; ensure that security standards are maintained at all premises.
- Ensure that SNV contracts and business transactions/relationships are transparent and in compliance with Vietnamese law and SNV/donor policies.

**Government Liaison**
- Keep abreast of the latest data/ developments/ structures, necessary for Government Liaison Implementation in context of changing Government structure in Vietnam affecting SNV
- Represent SNV, as advised by Country Director, to government and authorities and assist in coordinating meetings with government bodies as required.
- Be responsible for visa, registration and other legal documentation for SNV expatriate staff.
- Be responsible to ensure all project agreement in SNV Vietnam are designed in line with Vietnamese Government’s requirement.
- Be responsible to ensure SNV personnel develop and interact with national and local-level government network for smooth functioning of SNV Programs and timely organizing of project approval processes.
- Ensure regular meetings with various government officials at central, provincial and district level are held during project planning and implementation, including any relevant review and approval processes.
- Obtain customs and duty exemption certificates from the relevant authorities as and when required.
- Train and oversee other operations team members’ role to support government liaison work and serve as a back-up liaison

  • Head of Operations

    3 weeks ago

    Hanoi, Vietnam SNV Full time

    **HEAD OF OPERATIONS, SNV VIETNAM** **Company Description** SNV is a mission-driven global development partner working across Africa and Asia. SNV has been working in Viet Nam since 1995, and currently has over 40 national and international staff. Our work focuses on three sectors: Agri-Food, Energy, and Water, and three core themes: Climate Adaptation...

  • Head of Operations

    2 weeks ago

    Hanoi, Hanoi, Vietnam SNV Full time

    HEAD OF OPERATIONS, SNV VIETNAMCompany DescriptionSNV is a mission-driven global development partner working across Africa and Asia. SNV has been working in Viet Nam since 1995, and currently has over 40 national and international staff.Our work focuses on three sectors: Agri-Food, Energy, and Water, and three core themes: Climate Adaptation and Mitigation,...

  • Country Director Vietnam

    3 weeks ago

    Hanoi, Vietnam SNV Full time

    Company Description SNV is a global development partner, working on the core themes of gender equality and social inclusion, climate adaptation and mitigation, and strong institutions and effective governance, with a focus on the Agri-Food, Energy, and Water sectors. The role of Country Director is critical for the success of SNV and reports directly to...

  • Country Director Vietnam

    2 weeks ago

    Hanoi, Hanoi, Vietnam SNV Full time

    Company DescriptionSNV is a global development partner, working on the core themes of gender equality and social inclusion, climate adaptation and mitigation, and strong institutions and effective governance, with a focus on the Agri-Food, Energy, and Water sectors.The role of Country Director is critical for the success of SNV and reports directly to the...

  • Sector Leader Energy Vietnam

    2 weeks ago

    Hanoi, Vietnam SNV Full time

    Company Description SNV is a mission-driven global development partner working in more than 20 countries across Africa and Asia. Building on 60 years of experience and grounded in the 2030 Agenda for Sustainable Development, we work on the core themes of gender equality and social inclusion, climate adaptation and mitigation, and strong institutions and...

  • Sector Leader Energy Vietnam

    2 weeks ago

    Hanoi, Vietnam SNV Full time

    **Company Description** SNV is a mission-driven global development partner working in more than 20 countries across Africa and Asia. Building on 60 years of experience and grounded in the 2030 Agenda for Sustainable Development, we work on the core themes of gender equality and social inclusion, climate adaptation and mitigation, and strong institutions and...

  • Sector Leader Energy Vietnam

    2 weeks ago

    Hanoi, Hanoi, Vietnam SNV Full time

    Company DescriptionSNV is a mission-driven global development partner working in more than 20 countries across Africa and Asia. Building on 60 years of experience and grounded in the 2030 Agenda for Sustainable Development, we work on the core themes of gender equality and social inclusion, climate adaptation and mitigation, and strong institutions and...

  • Human Resource Assistant

    4 weeks ago

    Hanoi, Vietnam SNV Full time

    **SNV Vietnam is looking for**: **Human Resource Assistant at SNV Vietnam** **_ (base in Hanoi with travelling to project sites if required)_** SNV Netherlands Development Organisation (SNV) is a non-profit, international development organization founded 57 years ago, and now operating in 24 countries in Africa, Asia and Latin America. Our global team of...

  • National Intern for Biolive Project

    3 weeks ago

    Hanoi, Vietnam SNV Full time

    **Company Description** SNV Netherlands Development Organization (SNV)** is a non-profit, international development organization founded 58 years ago, and now operating in 24 countries in Africa and Asia. Our global team of local and international advisors use their expertise in three sectors - Agri-Food, Energy and Water systems as well as the cross-cutting...

  • National Intern for Biolive Project

    3 weeks ago

    Hanoi, Vietnam SNV Full time

    **Company Description** SNV Netherlands Development Organization (SNV) is a non-profit, international development organization founded 58 years ago, and now operating in 24 countries in Africa and Asia. Our global team of local and international advisors use their expertise in three sectors - Agri-Food, Energy and Water systems as well as the cross-cutting...

  • Project Officer

    3 weeks ago

    Hanoi, Vietnam SNV Full time

    Company Description **SNV **has been present in the country for well over 25 years, working in all three sectors. SNV in Vietnam implemented projects in the Agrifood, Water and the Energy sector. Over the past 20 years, the Energy sector focussed most prominently on establishing a viable biodigester sector, but also included work on clean cook stoves,...

  • Project Officer

    3 weeks ago

    Hanoi, Vietnam SNV Full time

    **Company Description** SNV has been present in the country for well over 25 years, working in all three sectors. SNV in Vietnam implemented projects in the Agrifood, Water and the Energy sector. Over the past 20 years, the Energy sector focussed most prominently on establishing a viable biodigester sector, but also included work on clean cook stoves,...

  • Project Finance Officer

    4 weeks ago

    Hanoi, Vietnam SNV Full time

    **SNV Vietnam is looking for**: **Project Finance Officer (02 Persons)** **_ (Based in Hanoi with some travel to other provinces)_** **_(full time employment contract)_** SNV Netherlands Development Organisation (SNV) is a non-profit, international development organization founded 57 years ago, and now operating in 24 countries in Africa, Asia and Latin...

  • Human Resource Assistant

    2 weeks ago

    Hanoi, Hanoi, Vietnam SNV Full time

    SNV Vietnam is looking for:Human Resource Assistant at SNV Vietnam_ (base in Hanoi with travelling to project sites if required)_SNV Netherlands Development Organisation (SNV) is a non-profit, international development organization founded 57 years ago, and now operating in 24 countries in Africa, Asia and Latin America. Our global team of local and...

  • Logistics Officer

    2 weeks ago

    Hanoi, Hanoi, Vietnam SNV Full time

    SNV Vietnam is looking for a:Logistics OfficerBased in Hanoi, Vietnam(Employment contract)SNV Netherlands Development Organisation (SNV) is a non-profit, international development organization founded 57 years ago, and now operating in 24 countries in Africa, Asia and Latin America. Our global team of local and international advisors use their expertise in...

  • National Project Finance Officer

    4 weeks ago

    Hanoi, Vietnam SNV Full time

    Company Description SNV Netherlands Development Organisation (SNV) is a non-profit, international development organization founded 57 years ago, and now operating in 24 countries in Africa, Asia and Latin America. Our global team of local and international advisors use their expertise in three sectors - Agriculture, Energy and Water, Sanitation and Hygiene...

  • Project Officer

    2 weeks ago

    Hanoi, Vietnam SNV Full time

    **Company Description** SNV has been working in Vietnam since 1995 and currently has over 50 national and international staff. SNV Vietnam operates from a head office in Hanoi and projects in over 43 provinces in the country, including in the poorest and most remote areas. In the Mekong Delta of Vietnam, SNV Vietnam is implementing the project...

  • Human Resources Assistant

    4 weeks ago

    Hanoi, Vietnam SNV Full time

    Company Description SNV Netherlands Development Organisation (SNV) is a non-profit, international development organization founded 57 years ago, and now operating in 24 countries in Africa, Asia and Latin America. Our global team of local and international advisors use their expertise in three sectors - Agriculture, Energy and Water, Sanitation and Hygiene...

  • Project Officer

    2 weeks ago

    Hanoi, Hanoi, Vietnam SNV Full time

    Company DescriptionSNV has been present in the country for well over 25 years, working in all three sectors. SNV in Vietnam implemented projects in the Agrifood, Water and the Energy sector. Over the past 20 years, the Energy sector focussed most prominently on establishing a viable biodigester sector, but also included work on clean cook stoves,...

  • Project Officer

    2 weeks ago

    Hanoi, Hanoi, Vietnam SNV Full time

    Company DescriptionSNV has been present in the country for well over 25 years, working in all three sectors. SNV in Vietnam implemented projects in the Agrifood, Water and the Energy sector. Over the past 20 years, the Energy sector focussed most prominently on establishing a viable biodigester sector, but also included work on clean cook stoves,...