Operations Manager

2 weeks ago

Hanoi, Vietnam GREAT Full time

**Terms of Reference**

**Position Title**:
Operations Manager

**Location**:
Hanoi with travel to project field (Lao Cai and Son La)

**Reporting To**:
Team Leader

**Statement of Duty**:
The Operations Manager will have oversight of all operational functions of the Program and will work closely with the Program Team Leader, Deputy Team Leader, and Cowater’s Contractor Representative to ensure that the Program is implemented in line with strong financial, governance, and administrative principles and processes. The Operations Manager will manage the performance and outputs of all staff within the Operations team, and will support the annual planning process and preparation of Program reports.

**Specific Duties**:
**Program Financial Management**

Lead, oversee and quality assure all Program Financial Management activities, including but not limited to:

- Develop, monitor and update the annual budget with input from the Program team and relevant partners;
- Work with the Senior Management Team (SMT) to ensure the annual budget is aligned with the annual plan and the Monitoring, Evaluation, Research and Learning (MERL) framework;
- Ensure maintenance of accurate quarterly budget forecasts on program implementation;
- Ensure quality checking of financial reports;
- Work with the Finance Manager to develop the core finance team’s capacity in Program financial management and reporting;
- Ensure that the Program’s financial and administrative procedures are in accordance with best practice, corporate policies and donor (DFAT) guidelines;
- Manage finance and administration staff to ensure Program activities are supported with timely and quality logístical and administrative support;
- Oversee the Program financial management and accounting system, including fraud control and audit procedures, ensure it is documented in the Program’s Standard Operating Procedures (SOP), and ensure that staff comply with the SOP;
- Monitor the Program annual work plan to ensure expenditure is in accordance with the approved annual plan and is implemented with strong financial, administrative and governance principles.

**Planning and Reporting**
- Work with the SMT in the annual planning process and to develop and deliver quality annual work plans, six-month progress reports and ad-hoc reporting as required by the donor and partners

**Human Resources Management and Contracting**

Oversee and quality assure the work of the HR Manager with respect to all recruitment, staff management and performance assessment activities, including but not limited to:

- Develop and manage an overall HR plan for the Program in coordination with the SMT;
- Contribute to and quality assure the staff performance assessment process for all Program personnel in collaboration with the relevant supervisors and in keeping with donor and Cowater performance management guidelines.

**Program Risk Management**

On behalf of the SMT, lead risk monitoring and management activities, including but not limited to:

- Contribute to the identification, documentation and monitoring of all Program risks, including fraud and safeguarding, in line with Cowater and donor expectations;
- Contribute to the ongoing assessment of and response to Program and corporate risks, including the regular update of the Program risk matrix and keeping the SMT informed;
- Ensure that Cowater’s corporate interests are respected, including adherence to all relevant policies, procedures, systems and protocols.

**Program Operations and Logistics**

Lead, oversee and quality assure all Program operations and logistics to ensure the efficient and effective operation of the Program, including but not limited to:

- Oversee and quality assure all administrative and logístical arrangements conducted by the finance and operations team; Ensure provision of any other necessary logístical support for all Program activities.

**Requirements**:

- Vietnamese nationals only;
- At least 10 years of experience in donor-funded program management and implementation as part of large-scale and complex international development initiatives including but not limited to:

- establishment and management of administrative and reporting processes and procedures;
- management of relevant tendering, contract, and procurement processes;
- management of recruitment processes; and
- human resources management
- Tertiary or post graduate qualifications in program, business, finance, procurement, logistics, and/or human resources management or another relevant discipline;
- Demonstrated experience in managing an operations team including performance management;
- Excellent program, financial and grants management skills, and knowledge of all areas of program management;
- Demonstrated ability to effectively broker, collaborate and build positive working relationships with a variety of stakeholders to achieve agreed deliverables and performance objectives;
- Ability to work under pressure and manage compet

  • Operations Manager

    4 weeks ago

    Hanoi, Vietnam Aus4Equality | GREAT Full time

    **OPERATIONS MANAGER (Re-advertised)** **Location**: Hanoi with travel to project field (Lao Cai and Son La) **Reporting To**: Team Leader **Statement of Duty**: The Operations Manager will have oversight of all operational functions of the Program and will work closely with the Program Team Leader, Deputy Team Leader, and Cowater Contractor...

  • Operations Manager

    6 days ago

    Hanoi, Hanoi, Vietnam NavigosSearch Full time

    What We Can Offer: International working environment Healthcare plan Manage and oversee the daytoday operations of the lending business, including onboarding (data entry, customer forms, and systems), customer support, disbursement and repayments, and document management. Collaborate with various stakeholders to create operational processes and systems....

  • Operations Manager

    5 days ago

    Hanoi, Hanoi, Vietnam Aus4Equality | GREAT Full time

    OPERATIONS MANAGER (Re-advertised)Location:Hanoi with travel to project field (Lao Cai and Son La)Reporting To:Team LeaderStatement of Duty:The Operations Manager will have oversight of all operational functions of the Program and will work closely with the Program Team Leader, Deputy Team Leader, and Cowater Contractor Representative to ensure that the...

  • Operation Manager

    2 months ago

    Hanoi, Vietnam Adecco Full time

    Job LocationHanoi Job typePermanent Salary38,000,000-50,000,000 (VND) Theo lĩnh vựcCustomer Service Experience7-10 Năm IndustryHospitality **Job summary**: **Responsibilities**: - Develop and implement operational policies, procedures, and standards to ensure compliance with local regulations and global service standards. - Optimize operational...

  • Operations Manager

    2 weeks ago

    Hanoi, Vietnam Tek Experts Full time

    Overview: We’re in search of an Operations Manager to hold a strategic role in our company, overseeing the distribution of resources throughout Tek Experts. This role is accountable for monitoring and achieving all performance targets and ensuring we strategically meet all SLAs agreed upon with our clients in a global way. You will coach and develop team...

  • Operation Manager

    2 months ago

    Hanoi, Vietnam Adecco Full time

    **Job summary**: Operations Manager will be responsible to the Property Managers (Projects), in charge of all jobs relating to building’s sub-contractors including of cleaning, security, pest control, landscaping....and to assist the PM in providing administrative tasks, oversee and assist the PM in the day to day operations of...

  • Operation Program Manager, Global Operations

    2 months ago

    Hanoi, Vietnam Amazon Corporate Services Vietnam Company Limited Full time

    The position is for a talented and highly motivated Sr. Operations Program Manager of supporting Amazon business located in Vietnam. This program manager will own, manage and deliver factory (Contract Manufacturer) readiness for Products in on the Company’s Roadmap and ensures manufacturing meets volume, quality, cost targets. This includes sustain the...

  • Operation Program Manager, Global Operations

    10 hours ago

    Hanoi, Vietnam Amazon Corporate Services Vietnam Company Limited Full time

    The position is for a talented and highly motivated Sr. Operations Program Manager of supporting Amazon business located in Vietnam. This program manager will own, manage and deliver factory (Contract Manufacturer) readiness for Products in on the Company’s Roadmap and ensures manufacturing meets volume, quality, cost targets. This includes sustain the...

  • Operation Program Manager, Global Operations

    5 days ago

    Hanoi, Hanoi, Vietnam Amazon Corporate Services Vietnam Company Limited Full time

    The position is for a talented and highly motivated Sr. Operations Program Manager of supporting Amazon business located in Vietnam. This program manager will own, manage and deliver factory (Contract Manufacturer) readiness for Products in on the Company's Roadmap and ensures manufacturing meets volume, quality, cost targets. This includes sustain the...

  • Operation Manager

    2 months ago

    Hanoi, Vietnam Talentnet Full time

    $3,000 - $3,000 **RESPONSIBILITIES**: - Coordinate with Sales & BD Department to have sales plan (incl. product types, quantity, quality, required temperature, time and delivery location ) to make the master plan for terminal and truck fleet - Work closely with the Procurement Department to ensure that all asphalt, raw materials, materials and spare parts...

  • Operations Manager

    2 weeks ago

    Hanoi, Vietnam UN Women Full time

    UN Women Vietnam is looking for an Operations Manager with details as below: **Operations Manager** Type of Appointment: Fixed-term Appointment (FTA) Position Level: NOC Duty Station: Hanoi, Vietnam Application deadline: 13/03/2023 Applications to be submitted online at: Job Details **Organisation Name**: - UN Women**Location**: - Hanoi**Application...

  • Operations Manager

    6 days ago

    Hanoi, Hanoi, Vietnam NavigosSearch Full time

    What We Can Offer: Bonus Healthcare InsuranceJOB SCOPE -Operations Manager will be responsible to the Property Managers (Projects), in charge of all jobs relating to building's sub-contractors including of cleaning, security, pest control, toassist the PM in providing administrative tasks, oversee and assist the PM in the day to day operations of...

  • Operation Manager

    5 days ago

    Hanoi, Hanoi, Vietnam NavigosSearch Full time

    What We Can Offer: Healthcare BonusKey Responsibilities: Manage import/export processes, including documentation, customs clearance, and transportation logistics. Ensure compliance with quality control standards and regulations for incoming and outgoing goods. Oversee inventory management, including stock levels, storage, and distribution. Develop and...

  • Operation Manager

    6 days ago

    Hanoi, Hanoi, Vietnam Adecco Full time

    Job summary:Operations Manager will be responsible to the Property Managers (Projects), in charge of all jobs relating to building's sub-contractors including of cleaning, security, pest control, to assist the PM in providing administrative tasks, oversee and assist the PM in the day to day operations of buildings.Responsibilities:Operations Followup...

  • Operation Manager

    6 days ago

    Hanoi, Hanoi, Vietnam Talentnet Full time

    RESPONSIBILITIES: Coordinate with Sales & BD Department to have sales plan (incl. product types, quantity, quality, required temperature, time and delivery location ) to make the master plan for terminal and truck fleet Work closely with the Procurement Department to ensure that all asphalt, raw materials, materials and spare parts imported to the terminals...

  • Operations Manager

    3 weeks ago

    Hanoi, Vietnam NavigosSearch Full time

    **What We Can Offer**: - International working environment - Healthcare plan - Manage and oversee the day-to-day operations of the lending business, including onboarding (data entry, customer forms, and systems), customer support, disbursement and repayments, and document management. - Collaborate with various stakeholders to create operational processes...

  • Operation Manager

    6 days ago

    Hanoi, Hanoi, Vietnam Navigos Search Full time

    Mô tả công việc: Manage import/export processes, including documentation, customs clearance, and transportation logistics. Ensure compliance with quality control standards and regulations for incoming and outgoing goods. Oversee inventory management, including stock levels, storage, and distribution. Develop and implement costeffective strategies to...

  • Operations Manager

    3 weeks ago

    Hanoi, Vietnam Shopee Full time

    Department Operations- LevelExperienced (Team Lead)- LocationVietnam - HanoiThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause...

  • Operations and Maintenance Manager

    2 weeks ago

    Hanoi, Vietnam NavigosSearch Full time

    **What We Can Offer**: 1. Assessment of Process Control and Asset Management: - Evaluate the efficiency of process control system and asset management protocols in water treatment plants - Identify areas for optimization and enhancement to ensure optimal plant operation 2. Procedure review and evaluation: - Conduct a comprehensive review of manual system...

  • Operations Program Manager

    2 months ago

    Hanoi, Vietnam Amazon Corporate Services Vietnam Company Limited Full time

    Bachelor’s Degree required or equivalent combination of education and experience. - Strong Lead with minimum eight (8) years factory operations/manufacturing experience, or working with contract manufacturers. - Comprehensive knowledge of project management principles, practices and procedures in supply chain and operations, as well as internal policies...