Operation Manager

5 months ago


Hanoi, Vietnam Brightstar Viet Nam Full time

**Job Summary**

Service scopes are as following but not limited to:

- Operate, manage and develop the Operation Dept. of the Company.
- Quote the trucking rate to Sale.
- Optimize OPS team working efficiency and operating costs.
- Check and monitor Customs Fee at Border Gate.
- Optimize the efficiency of truck fleet operation.
- Check and monitor Truck fleet operation cost (repair fee, driver salary, gasoline charge )
- Work closely with operation staff who contact with customer directly (drivers) or Customs official (operation staff at border gate).
- Review service supply contracts (consult service contract clause)
- Check and monitor Vendor’s service operation.
- Compare and coordinate operation between Vendors and in-house truck fleet.
- Re-organize information transaction methods between internal groups and between Vendors.
- Analysis OPS team job description.
- Re-structure team scope of work efficiently.
- Co-operate with other departments to finalize business plans.
- Be responsible for working with the Customs Agency and transport companies.
- Manage and monitor process of goods delivery.
- Co-operate with KART overseas (KART China, KART Thailand ) to coordinate transfer shipment.
- Be responsible for handling of risk situations encountered during the delivery and dealing with customers’ complaints.
- Provide timely information to the relevant departments to ensure that the goods, documents, records are delivered completely and on time.
- Collect reports from OPS Dept. to finalize total report.
- Report periodically to Line Manager.

**Knowledge, Skill and Abilities Required**
- Graduate from University with related fields.
- 3-5 years experiences in similar position. **Have experience in Logistics company.**:

- **Proficiency in Chinese (HSK 5)**. English is a plus.
- Good interpersonal and negotiation skills.
- Good organization and management skills.

**Working Place**:Floor 22, PVI Building, No. 1 Pham Van Bach St., Yen Hoa Ward, Cau Giay Dist., Hanoi

Pay: 25,000,000₫ per month


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