Hotel Manager/ Director of Operations

5 months ago


Hanoi, Vietnam Hyatt Regency West Hanoi Full time

Summary

Conveniently located in Hanoi's fast-emerging business district and close to major sporting and convention sites, the newly renovated Hyatt Regency West Hanoi is a peaceful urban oasis where business travelers and leisure guests can enjoy seamless and relaxing experiences in its modern accommodation, elevated meeting spaces and dynamic culinary venues.

Hyatt Regency West Hanoi is currently looking for Hotel Manager/Director of Operations who is commercially accountable for budgeting and financial management. As a Hotel Manager, you will need to plan, organize and direct all hotel services, including front-of-house, food and beverage operations and housekeeping.

**Qualifications**:
***1. Responsibility**:

- The Hotel Manager will need to take responsibilities for the effective operation management, mainly including Front Office, Culinary, Food & Beverage and Housekeeping Department. Besides, you will coordinate with the General Manager to successfully implement relating matters for Departments.
- Plan and direct the service delivery of all operational departments in order to meet the guests' expectation as well as perform exceptional service to the Hotel's guests.
- Manage and develop the Heads of Department to ensure the career progression and effective succession planning within the Hotel and the Company

**2. Qualifications**:

- Previous supervisory experiences essential, preferably within 5-star luxury environment
- Ability to interpret and analyze financial information to achieve Hotel objectives
- Excellent communicator with well-developed stakeholder management skills (internal & external)
- 3-5 years experience of leading Food & Beverage in a large hotel
- Prior experience of working in South East Asia
- Currently handling role as a number 2 in any leading hotel brand


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