Wvv Operations Director

2 weeks ago

Hanoi, Vietnam World Vision Perú Full time

With over 70 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories

Key Responsibilities:

- NOTE: This position is open for local applicants only._

CONTEXT

World Vision is a Christian relief, development and advocacy organization working to improve the quality of life of people, especially children who are marginalized and living in poverty. World Vision helps all who are in need, regardless of their religion, race, ethnicity or gender. As a child-focused organization, WVI Vietnam’s work focuses on children, ensuring they are protected and their basic needs are met. World Vision International in Vietnam (WVI Vietnam) has been funded by 13 support countries in Europe, Asia, the Americas, and Australia. Funding of WVI Vietnam consists of sponsorship program funding (70%) and Private Non-Sponsorship (PNS)/grants (30%). WVI Vietnam employs about 400 staff, of which 99% are Vietnamese nationals.

WVI Vietnam is operating in 25 Area Programs (AP) in 4 zones: North 1 (Dien Bien, Ha Noi, Hai Phong), North 2 (Thanh Hoa, Hung Yen, Quang Ninh), Central (Quang Nam, Quang Tri, and Da Nang), and South (Quang Ngai, Ho Chi Minh, DakNong). WVI Vietnam’s AP usually focuses on one administrative district of a province which populated by ethnic minority people with high rates of poverty. A uniqueness of WVI Vietnam’s Development Program Approach (DPA) is that AP team members are based at the district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Besides the APs, WVI Vietnam is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

JOB PURPOSE
- To provide strategic management leadership to the entire Field Operations in APs, Relief, Special/Grant projects and Sponsorship to ensure all projects and sponsorship comply with the Partnership’s standards, including Learning, Evaluation, Accountability and Programming (LEAP).
- The role is part of the Senior Leadership Team (SLT), which will advise the WVV’s National Director (ND) on strategic issues and policies, and will set standards and targets for the smooth functioning of the Field Office; also help in formulating strategic direction as well as ensure proper project policies and procedures are in place as per World Vision values.
- This position provides on-going coaching and support to the Zonal Managers/ Grant Managers/Sponsorship & Alternative Funding Manager and works closely with other related departments (Strategy, Program Quality & Resources Development, Finance, People & Culture (P&C)) to ensure end-results of the position are well delivered.

KEY RESPONSIBILITIES

PROGRAMMING

Work with Zonal Managers and related staff and departments to ensure that:

- All APs/Projects follow all the operational guidelines/policies which are guided by WVV operational manual.
- All aspects of AP project design, implementation, monitoring and evaluation, and transition are overseen.
- APs/Operations budgets, AP/special project funding, expenditures and accomplishment of ministry objectives/standards are properly managed.
- All WV Vietnam programs comply with LEAP standards. Activities to support this will include securing human resources, funding, training, and one-on-one coaching to ensure strong compliance and best practice.
- An appropriate Operational strategy with regard to growth, developmental goals, and delivery is developed.
- “Best practices” in the development industry are utilized in all APs, special projects, and grants.
- Look after the projects in the entire Zone or the Province when the need arises.
- Audit reports and findings are distributed to project managers and the findings are properly addressed, solved and responded on a timely manner.
- Good customer service is provided to all donors which will satisfy sponsors, support offices and the communities.
- Ensure proper coordination exists between the Field and the projects in HR, Finance, sectors (agriculture, education, health, disability etc), and IT sector.
- Appropriate and timely support is given to the projects by supporting and coordinating the Program Quality and Development group.
- Proper monitoring of projects with regard to the progress, including frequent visits to project offices and communities is ensured by supporting and coordinating the Zonal Manager/AP Manager/ Special Project Managers.
- Integrate all sectoral activities including Advocacy and Humanitarian Emergency Affairs (HEA) in to operation in compliant with the new partnership integration strategy.
- Relief and rehabilitation programs are planned and managed well as

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