Director of Food

5 days ago


Hanoi, Vietnam Melia Hotels International Full time

**_“The world is yours with Meliá”_**

Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family.

It means knowing that you have started one of the most exciting journeys of your life, a journey in which inspiration will always accompany you. Do you dare to be the owner of your professional career in an inspiring world?

**Because belonging to the great Meliá family is being VIP**

You will enjoy **My MeliáRewards** which is the exclusive loyalty programme for our employees with exclusive benefits and advantages.

In addition, enjoy the **My MeliáBenefits** programme: with flexible remuneration, exclusive discounts on a variety of products and services, active and healthy lifestyles, and charitable initiatives. Be as proud to belong to Meliá as we are of you

We are looking for **Director of Food & Beverage - Melia Hanoi - Vietnam**

**Mission**:
A Director of Food & Beverage will direct the food and beverage operations of the hotel to ensure the achievement of established food and beverage quality and guest service quality standards and departmental revenue and profit goals. Ensure policy compliance, support the Company's initiatives, and promote a positive culture.

**Main Responsibilities**:

- Provide a professional, advisory, and executive support service to the General Manager to assist in meeting the strategic goals of the establishment.
- Develop and implement Food and Beverage promotions, strategies, and special events in conjunction with the Executive Chef and the Director of Sales and Marketing.
- Liaise with the Executive Chef on menu engineering and portion control, ensuring the highest food standard is achieved whilst selling at the correct prices.
- Maintain all equipment within the outlets eg. Menus, linen, chinaware, glass, electrical equipment, and Point of Sale system.
- Drive corporate or Hotel specific programs that affect guest satisfaction and profitability in the outlets.
- Implement control procedures to minimize errors, fraud, and waste.
- Ensure that the property is seen as being the principal innovator in the market place.
- Handle Food and Beverage complaints in a timely and effective manner.
- Prepare monthly outlook/forecast reports.
- Negotiate Food and Beverage contracts within corporate guidelines.
- Conduct development and performance reviews, identifying key personnel for further development and structured career pathing.
- Implement and maintain training systems to ensure that associates have the necessary framework and skills to perform their job efficiently and effectively.
- Participate in the preparation of the Strategic Business and Operating Plans.
- Ensure compliance with legislated health and safety requirements within the workplace.
- Comply with all Corporate and Hotel Standards and Procedures
- Actively promote a work environment, which cares for guests and associates alike.
- It is not the intent of this job description to cover all aspects of the position but to highlight the most important areas of responsibility.

**Requirements**:

- 3 years of progressive experience in 4-5 stars hotel.
- Passion for leadership and teamwork
- Eye for detail to achieve operational excellence.
- Bachelor’s Degree in Hotel Management or related field.
- Effective verbal and written communication skills in English.

**At Meliá we are all VIP**

Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.

Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, **VIP** **People.
- We are an equal opportunity employer and value diversity. We do not discriminate on the basis of disability, race, religion, age, or any other basis protected under federal, state, or local laws. We believe that diversity and inclusion among our teammates are critical to our success as a global company._

If you want to be “**Very Inspiring People**“, follow us on:
**INSTAGRAM** - **TWITTER** - **LINKEDIN** - **INDEED** - **GLASSDOOR


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