![Monroe Consulting Group](https://media.trabajo.org/img/noimg.jpg)
Customer Success Manager
3 weeks ago
**Customer Success Manager**:
- **Sector**: Monroe Manufacturing & Industrial 4.0
- **Contact**: Sid
- **Client**: Monroe Consulting Group
- **Location**: Ho Chi Minh City
- **Salary**: Negotiable
- **Expiry Date**: 16 July 2023
- **Job Ref**: BBBH418159_1681698219
International award-winning executive recruitment expert Monroe Consulting Group is recruiting on behalf of a multinational auto parts & accessories manufacturer.
Our client, the company is well recognized in their field of expertise, is seeking an experienced Sales professionals with 3-5 years working in the Automotive sector for Customer Success Manager position. This role will be based in Ho Chi Minh City.
**Job Summary**:
Reporting to the Regional Sales Manager, he/she will manage large portfolio of accounts who are distributors & key end-users to achieve the business goals for the most valuable segment.
**Responsibilities**:
- Responsible for business goals in the assigned territory.
- Responsible for activities with distributors: maintain good relationship with existing dealers; managing & supporting them to achieve the sales objective including sales target, stock checking, purchase ordering; doing business review; training technical & sales skills to dealers' team; handling claims; etc
- Responsible for activities with end users: doing regular visiting to end users to maximize products share by technical recommendation & advice, performance/field studies, basic technical training.
- Review, explain and answer inquiries concerning company policy on terms such as credit, payment, warranty, service, transportation charges ***
**Job Requirements**:
- Technical/Engineering background is a must (mechanical, automotive are preferable)
- At least 3-5 years sales experience for auto parts & accessories products
- Good communication in both Vietnamese & English.
- Good analytical & presentation skills, hard-working.
- Willing to travel for business trips.
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