Customer Success Manager

At TechX, we've come a long way since our launch in early 2020. Now, after 3 years, we proudly stand as one of AWS's esteemed partners with competencies in Data Analytics in Vietnam. Our growth has been nothing short of remarkable, and we owe it all to our exceptional team of passionate TechXers. Are you ready to make an impact in the dynamic world of cloud...

**OVERVIEW** We are seeking a motivated and dynamic individual to join our team as a **Customer Success Manager**. This is an exciting opportunity for someone who is passionate about driving business success and building strong client relationships. **ROLE AND RESPONSIBILITIES** - Improve customer service experience, create engaged customers and facilitate...

Posted 17 September 2024 - LocationHo Chi Minh City - Job type Permanent - Discipline Customer Success - ReferenceJ13013 **Job description**: CUSTOMER SUCCESS MANAGER We're looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow. Love Work. Love Life. Be You. - is central to our...

**Why us?** Filum is a B2B Tech Startup operating in a rapidly evolving and high-potential market. Joining our Customer Success Department as one of its first key members means you’ll encounter exciting challenges daily. This role is not for the faint-hearted-it. It will either push your limits or redefine them. As a **Customer Success Manager (CSM)**,...

**Key Responsibilities** - Develop and maintain strong relationships with key clients, serving as their trusted advisor and primary point of contact for all inquiries, issues, and escalations. - Collaborate with clients to understand their business objectives, challenges, and requirements, and provide tailored recommendations on how our customs data and...

**Job Purpose**: To support customers as they transition from sales prospects to active users of products. They're focused on customer loyalty and building close long-term client relationships, and often stay with the same customers as long as they continue to work with your business. Responds to inquiries, expedites critical orders, communicates...

✔ Exploiting and developing relationships with assigned Key Accounts to expand the project ✔ Coordinate with Service Planning department to come up with a new service model. Update new models for customers ✔ Set up business plan (expansion revenue, number of new projects, profit rate,...) and ensure actual results according to the plan. ✔ Analyze...

Introduction A Customer Success Architect (CSM) career in IBM means a career where you're helping clients fully realize the value of their existing IBM Data & AI products, whilst growing their adoption of next-generation technologies from across IBM's wider portfolio. It means being a trusted strategic advisor to some of the world's most transformational...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Customer Engagement & Support - Address and resolve customer inquiries through prompt and effective service. regarding pricing, products, delivery, and services across all communication platforms effectively. - Analyze customer feedback, escalate issues as necessary, and implement resolutions...

**GPC **is on a mission to deliver superior eCommerce software and we need people that love: - Software - Technology - eCommerce **SUMMARY**: **GPC** has an immediate opening for a **Customer Success Expert** to support the onboarding and ongoing relationships of its ecommerce customers. As a **Customer Success Expert,** you will play a critical role in...

**Position Overview**: Join our team as a Customer Success Executive and shape extraordinary living experiences for our tenants. Your role is pivotal in providing exceptional hospitality services, ensuring tenant comfort, and maintaining our properties to the highest standards. Elevate our reputation as you contribute to tenant satisfaction, rental...

**About us**: At Udemy, we're on a mission to transform lives through learning. Through our intelligent skills platform and a global community of instructors, we've helped over 70 million learners and 16,000 organizations achieve their goals. Come join us in ensuring everyone, everywhere has access to the skills they need to unlock their potential and create...

AVNON *** - Lim Tower 3, 29A Nguyễn Đình Chiểu, Đa Kao, Quận 1, District 1, Ho Chi Minh- At office- Posted 5 hours ago- Skills: - Product Manager Project Manager QA QC **Top 3 reasons to join us**: - We're a product development company not outsourcer - Work with the latest technologies - Excellent salary, benefits & promotion...

**Responsibilities**: - ** Ensure quality of customer experience**: - Analyze Metrics performance for key accounts and build the case for Business process Improvement; - Collates and evaluates Shop's feedback and raise to relevant department for the improvement of overall shop satisfaction and Ninja Van’s service offering; - Monitor shop satisfaction and...

Want to revolutionize the future of education and do meaningful work that transforms future generations’ lives? Crimson Education is a Series C, global EdTech startup founded in 2013 with the idea that through personalized education and technology, we can transform students into the world leaders of tomorrow. We’re now in 28 markets and have an...

**Overview** Join our team as a Customer Success Intern and shape extraordinary living experiences for our tenants. Your role is pivotal in providing exceptional hospitality services, ensuring tenant comfort, and maintaining our properties to the highest standards. Elevate our reputation as you contribute to tenant satisfaction, rental operations, property...

**Working Hour: Mon - Fri: 11h - 21h; Sat: 9h - 19h, lunch break 12h -14h** **Workplace**: BrightChamps Building, 211 Bờ Bao Tân Thắng, phường Sơn Kỳ, quận Tân Phú, HCM **Responsibilities**: - Build strong relationships with our students and their families, and act as the primary point of contact for any questions or concerns they may...

Want to revolutionize the future of education and do meaningful work that transforms future generations’ lives? Crimson Education is a Series C, global EdTech startup founded in 2013 with the idea that through personalized education and technology, we can transform students into the world leaders of tomorrow. We’re now in 28 markets and have an...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention. - Work with the customers to make sure they can get the most value from the product. - Resolves product or service problems by clarifying the customer’s complaint and transferring to the...

Do you want to get involved in the Martech Story? And accompany enterprise brands to explore the potential of their customer lifetime cycle? - Then this is your destination!_ **The Impact you will generate**: - You will lead efforts in customer retention, improve customer satisfaction, and drive upselling and cross-selling initiatives. - Responsible for...