![Transcosmos Việt Nam](https://media.trabajo.org/img/noimg.jpg)
Client Success/customer Success/key Account Manager
2 weeks ago
✔ Exploiting and developing relationships with assigned Key Accounts to expand the project
✔ Coordinate with Service Planning department to come up with a new service model. Update new models for customers
✔ Set up business plan (expansion revenue, number of new projects, profit rate,...) and ensure actual results according to the plan.
✔ Analyze customer needs and internal resources to calculate quotes and recommend service models. Update new models for customers
✔ Support Operations department to present proposals to customers
✔ Participating in Operational improvement (with support from relevant departments)
✔ Record customer feedback about the service. Coordinate with Operations department to solve requests from Customers
✔ Report to General Manager - Client Success Unit
Loại hình công việc: Toàn thời gian
Lương: Lên đến 30.000.000₫ một tháng
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