Client Success/customer Success/key Account Manager

7 months ago


Ho Chi Minh City, Vietnam Transcosmos Việt Nam Full time

✔ Exploiting and developing relationships with assigned Key Accounts to expand the project

✔ Coordinate with Service Planning department to come up with a new service model. Update new models for customers

✔ Set up business plan (expansion revenue, number of new projects, profit rate,...) and ensure actual results according to the plan.

✔ Analyze customer needs and internal resources to calculate quotes and recommend service models. Update new models for customers

✔ Support Operations department to present proposals to customers

✔ Participating in Operational improvement (with support from relevant departments)

✔ Record customer feedback about the service. Coordinate with Operations department to solve requests from Customers

✔ Report to General Manager - Client Success Unit

Loại hình công việc: Toàn thời gian

Lương: Lên đến 30.000.000₫ một tháng



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