Customer Success Manager

**Key Responsibilities** - Develop and maintain strong relationships with key clients, serving as their trusted advisor and primary point of contact for all inquiries, issues, and escalations. - Collaborate with clients to understand their business objectives, challenges, and requirements, and provide tailored recommendations on how our customs data and...

**About us**: At Udemy, we're on a mission to transform lives through learning. Through our intelligent skills platform and a global community of instructors, we've helped over 70 million learners and 16,000 organizations achieve their goals. Come join us in ensuring everyone, everywhere has access to the skills they need to unlock their potential and create...

AVNON *** - Lim Tower 3, 29A Nguyễn Đình Chiểu, Đa Kao, Quận 1, District 1, Ho Chi Minh- At office- Posted 5 hours ago- Skills: - Product Manager Project Manager QA QC **Top 3 reasons to join us**: - We're a product development company not outsourcer - Work with the latest technologies - Excellent salary, benefits & promotion...

**Responsibilities**: - ** Ensure quality of customer experience**: - Analyze Metrics performance for key accounts and build the case for Business process Improvement; - Collates and evaluates Shop's feedback and raise to relevant department for the improvement of overall shop satisfaction and Ninja Van’s service offering; - Monitor shop satisfaction and...

**Overview** Join our team as a Customer Success Intern and shape extraordinary living experiences for our tenants. Your role is pivotal in providing exceptional hospitality services, ensuring tenant comfort, and maintaining our properties to the highest standards. Elevate our reputation as you contribute to tenant satisfaction, rental operations, property...

**Mô tả công việc**: (Mức lương: 30 - 30 triệu VNĐ) - Job Scope In order to solve our clients' business problems, you will be providing smooth implementation support and proposing ongoing product utilization and workflows. ・Understand the essential needs of customers and plan and execute success plans (onboarding plans, schedules,...

At TechX, we've come a long way since our launch in early 2020. Now, after 3 years, we proudly stand as one of AWS's esteemed partners with competencies in Data Analytics in Vietnam. Our growth has been nothing short of remarkable, and we owe it all to our exceptional team of passionate TechXers. Are you ready to make an impact in the dynamic world of cloud...

**OVERVIEW** We are seeking a motivated and dynamic individual to join our team as a **Customer Success Manager**. This is an exciting opportunity for someone who is passionate about driving business success and building strong client relationships. **ROLE AND RESPONSIBILITIES** - Improve customer service experience, create engaged customers and facilitate...

**Mô tả công việc**: (Mức lương: 25 - 30 triệu VNĐ) In order to solve our clients' business problems, you will be providing smooth implementation support and proposing ongoing product utilization and workflows. ・Understand the essential needs of customers and plan and execute success plans (onboarding plans, schedules, etc.) ・Support...

**Mô tả công việc**: (Mức lương: Đến 20 triệu VNĐ) In order to solve our clients' business problems, you will be providing smooth implementation support and proposing ongoing product utilization and workflows. ・Understand the essential needs of customers and plan and execute success plans (onboarding plans, schedules, etc.) ・Support...

**About Carrot**: Carrot Fertility is the leading global fertility care platform, serving people of every age, race, income, sex, sexual orientation, gender, marital status, and geography. Trusted by hundreds of multinational employers, health plans, and health systems, Carrot's comprehensive clinical program delivers industry-leading cost savings for...

KIMEI Global đang thực hiện sứ mệnh trở thành nhà cung cấp dịch vụ gia công phần mềm hàng đầu trong khu vực. Chúng tôi cung cấp các dịch vụ cho khách hàng tại Nhật Bản, Hồng Kông, Đài Loan, APAC, Bắc Mỹ, v.v. Với nhiều năm kinh nghiệm, chúng tôi tự tin đưa ra những giải pháp tốt...

**THÔNG TIN VIỆC LÀM**: **NƠI LÀM VIỆC**: - Hồ Chí Minh (Quận 10) **CẤP BẬC**: - Nhân viên **HÌNH THỨC**: - Nhân viên chính thức **BẰNG CẤP**: - Đại học **KINH NGHIỆM**: - 1 - 2 Năm **MỨC LƯƠNG**: - Lương thỏa thuận **NGÀNH NGHỀ**: - Bán hàng / Kinh doanh, Nhân sự, Quảng cáo / Đối...

We are looking for a dedicated person to join our Vietnam team and work with our global team to scale our sales, delivery and customer success. **About Us**: Qarma is a fast-growing Nordic SaaS business focused on revolutionizing quality and compliance within retail and Sourcing. We are on a mission to become the leading digital tool and platform for...

**Site Name**: Vietnam - Ho Chi Minh City **Posted Date**: Sep 19 2024 Are you looking for an opportunity to manage the integration of pharmaceutical brands and execute the marketing campaign to optimize the customer experience? If so, this is the role for you. As a **Customer Marketing Manager**, you will lead the development and execution of brand...

**Job Purpose**: To support customers as they transition from sales prospects to active users of products. They're focused on customer loyalty and building close long-term client relationships, and often stay with the same customers as long as they continue to work with your business. Responds to inquiries, expedites critical orders, communicates...

✔ Exploiting and developing relationships with assigned Key Accounts to expand the project ✔ Coordinate with Service Planning department to come up with a new service model. Update new models for customers ✔ Set up business plan (expansion revenue, number of new projects, profit rate,...) and ensure actual results according to the plan. ✔ Analyze...

**Key Accountabilities**: **Performance Monitoring (10%)** - Develop daily, weekly and monthly reports on CE SSM team’s productivity & KPI. Monitor & propose to the CE Deputy Head to adjust CE SSM KPI if needed to support the business strategy. - Manage technical projects aimed at improving performance of the team such as: FM Cluster, Partial Delivery,...

5+ years of experience leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion - 4+ years of experience in a customer-facing role, engaging with customer executives, technologists and/or partners to solve business problems with...

Introduction A Customer Success Architect (CSM) career in IBM means a career where you're helping clients fully realize the value of their existing IBM Data & AI products, whilst growing their adoption of next-generation technologies from across IBM's wider portfolio. It means being a trusted strategic advisor to some of the world's most transformational...