Specialist, HR Operational Services

3 weeks ago


Ho Chi Minh City, Vietnam DKSH Full time

**Location**:Ho Chi Minh, VN**Job Summary**
Manage overall implementation and execution of HR operational services (e.g. policies, programs, processes and systems, etc.) to meet business objectives in partnership with business and HR teams

**General Responsibilities**

**System, databases management and reporting**:

- Being a competent user of all internal systems, to include our employee records system (SAP, local HR systems)
- Updating and maintaining HR systems, records, and reports with accurate employee data.
- Processing changes to employee's circumstances, including preparing accurate and effective documentation/communication and updating relevant databases, systems.
- Processing monthly PEC reports for business projects, updating payment reports for accounting requirement, and ad-hoc reports as required by direct manager and regional HR team.

**Employee management**:

- Processing with the onboarding and off-boarding process to ensure the compliance with the guideline and procedures, including preparing accurate, relevant documentation and updating systems accordingly.
- Training employees on compulsory courses as company’s policy (COC, COI, ABAP,) and HR process. Follow up to ensure employees complete the e-learning courses on Success Factor.
- Address employees’ queries (on compensation and labor regulations).
- Running employees’ lifecycle surveys (On-boarding, Engagement, Pulse survey, 360-degree feedback, and Off-boarding survey).
- Ensuring that the end-to-end HR process always supports a positive employee experience.

**Others**
- Providing ad-hoc administrative support to any of the other HR functions, as necessary and in line with business requirements.
- Cascading, executing, and implementing local employees’ activities.

**Functional Skills and Knowledge**
- Good at Microsoft Office, and database systems management.
- Good command in English writing and speaking.

**Education**
Degree in Human Resources, Business Management or similar related discipline is preferred

**Work Experience**

At least 2 years’ experience in HR operation role.


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