HR Shared Services Manager

4 weeks ago


Ho Chi Minh City, Vietnam Công Ty TNHH Wall Street English Full time

**Mô tả công việc**:
(Mức lương: Thỏa thuận)
Key Areas of Responsibility:
Shared Services Management:

- Assist with development of Shared Services operational plans and actively implementing plans to help create a high-performing service delivery culture through development and effective utilization of staff
- Define, monitor, and ensure the delivery of a comprehensive set of performance metrics that support the portfolio companies
- Establishes standards and procedures for handling employee questions, transactions, and administration of human resource programs
- Lead a team of HR Shared Services professionals across Compensation & Benefits, Administration, Talent Acquisition Operations, Performance Management and Learning & Development to deliver an accurate and timely service to the portfolio companies, and to continually drive for improvements in the shared services performance.
- Acts as liaison between the HRBP / Business Unit GM and the HR Shared Service to ensure that HR services are aligned with internal client needs.
- Create Data & HR Analytics dashboards providing management with key HR metrics for the business such as attrition, hiring, shared service delivery metrics.

Build teams that will optimize the processes below, delivering exceptional service to the portfolio companies:
Compensation & Benefits
- Payroll Operations
- Total Reward Strategy
- Salary Banding & Job Grading
- Offer Letter & Employment Contract Administration
- Leave Administration
- Medical Insurance

Administration
- Visas & Work Permits
- Mobility - Flights & Hotels
- PIT Filing
- Social Security Contributions
- Employee Files - Teams
- Transportation
- taxi, car
- Mailing and courier
- Office stationery, office supply, cleaning service, security service

Talent Acquisition Operations
- Talent Acquisition Strategy
- Social Media / Employer Branding
- Advertising - job descriptions
- Assessments
- Shortlisting - HRBP
- Talent Pooling / Applicant Tracking System
- Background Checks
- Pre-start Onboarding
- Employee Engagement

Talent Management
- Sanction letters - HRBP (maybe they own performance management in BU)
- Succession Planning Framework
- Leadership Development
- 360 Review Process
- Annual Review Process

Learning & Development
- L&D platform - WSI
- Training platform - Kids&Us
- Staff Study Program
- Competency Development Framework

**Chức vụ**: Trưởng Nhóm/Trưởng Phòng

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:

- Laptop
- Chế độ bảo hiểm
- Du Lịch
- Chế độ thưởng
- Chăm sóc sức khỏe
- Đào tạo
- Tăng lương
- Công tác phí
- Nghỉ phép năm

**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề

**Yêu cầu công việc**:
Required Competencies
- Ability to plan and organize a substantial workload that includes complex, diverse tasks and responsibilities
- Demonstrated credibility with colleagues and stakeholders at all levels of an organisation
- Excellent oral and written communication skills in English & Vietnamese
- Ability to express oneself succinctly, creatively, and independently
- Strong interpersonal skills with the ability to demonstrate skills in leading a multi-disciplined team through a period of change
- Analytical, decision making and strategic planning skills and the ability to handle multiple priorities
- Ability to coach, mentor, delegate appropriately and provide developmental guidance to supervised staff
- High level of commitment to the principles of organisational development and to the values of the company.

Qualification and Experience Required
- Post graduate qualification in Human Resources, Law, Business Administration or English is preferred
- Strong knowledge of Vietnamese Labor Law, including for foreign employees
- A minimum of 10 years management experience at senior management level in a corporate, preferably MNC environment
- Experience in the development of strategic and operational HR plans and their implementation in a professional work environment

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Nhân Sự,Quản Trị Nhân Sự (HR),Tuyển Dụng (HR)

Trung cấp - Nghề
Không yêu cầu



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