Manager HR Operations Er
7 months ago
**Location**:Ho Chi Minh, VN**Job Summary**
Manage overall implementation and execution of HR operational services (e.g. policies, programs, processes and systems, etc.) to meet business objectives in partnership with business and HR teams
**General Responsibilities**
- Oversee and manage HR departmental operating targets and costs according to annual allocation to ensure efficient usage of resources
- Manage day-to-day implementation of HR services in line with global HR strategy and delivery to provide innovative, efficient, effective and business aligned HR services
- Manage HR operational excellence by tracking key performance metrics and HR insource/outsource activities, in line with global HR strategy
- Manage, implement and communicate HR program roll-out details by providing updates to show visibility of key HR milestones/progress
- Contribute to the formulation of country-specific HR policies, procedures, systems and initiatives using feedback gathered from business operations
- Monitor HR performance metrics using and share functional dashboards/scorecards with comprehensive analytics with the business and HR teams
- Implement continuous HR improvement activities to provide effective HR services (e.g. processes, tools, etc.) complying to Group HR's process and procedures
- Track and monitor utilization of HR budgets and analyze trends (e.g. using reports, analytics, dashboards, etc.)
- Manage HR vendors to effectively deliver HR services within agreed service levels and issues resolution
- Collabrate with country HR functional teams to implement activities to create HR effectiveness and capability levels
- Build and maintain internal relationships with functional heads and business leaders
**Functional Skills and Knowledge**
- Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
- Demonstrate fluency in English (both written and spoken)
**Education**
Degree in Human Resources, Business Management or similar related discipline is preferred
**Work Experience**
- Minimum five to eight years’ experience in a similar role
- Minimum two to three years’ experience in a managerial capacity
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