Operational Support Officer

1 month ago


Hanoi, Hanoi, Vietnam Sagan Full time

Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and US-based businesses, connecting candidates from vibrant regions like Latin America, the Philippines, India, Pakistan, Bangladesh, and Africa with leading American companies.

Estimated Salary: $80,000 - $110,000 per annum

About the Role

We are seeking a skilled Operational Support Officer to join our team and drive business process efficiency. As a key member of our operations team, you will work closely with various departments to implement strategies that enhance productivity and streamline our business processes.

Key Responsibilities:

  • Analyze current operational procedures and identify areas for improvement.
  • Develop and implement process optimization initiatives.
  • Monitor key performance indicators (KPIs) and report on operational metrics.
  • Collaborate with teams to align operations with company goals.
  • Assist in the development of operational policies and training materials.
  • Troubleshoot operational issues and implement corrective actions.

Qualifications and Skills:

  • Bachelor's degree in Business Administration, Operations Management, or related field.
  • 2+ years of experience in operations or process improvement roles.
  • Familiarity with operational best practices and methodologies.
  • Strong analytical and problem-solving skills.
  • Excellent communication and project management abilities.
  • Proficiency in data analysis tools and software.
  • Ability to work collaboratively across departments.

About Sagan

Sagan is a dynamic and fast-paced environment that offers opportunities for growth and professional development. As a member of our team, you will be working with a diverse group of professionals who share a passion for innovation and excellence.



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