Senior Office Operations Executive

3 weeks ago

Hanoi, Vietnam Positive Thinking Company Full time

**We are a Great Place to Work-Certified with 90% of our team members in Vietnam agreeing that we are a great place to work**

At the Positive Thinking Company, we are looking for your talent to strengthen and grow our community of experts. Joining us is joining a company that resembles you, building itself as you express your talents, share your passion, and communicate your ideas.

So, are you ready to take the plunge and become our next **Senior **Office Operations Executive?**

To be perfectly sure, here is all the information you need

**WHAT YOU WILL DO**:
**Reception (25%)**
- Front desk reception, greeting visitors, managing phone calls, and taking messages.
- Handle incoming and outgoing mail & follow up per request.
- Collect bills, log data, and report monthly to proceed with payments to vendors/suppliers.
- Be an internal and external contact point for office matters.

**Office Support (75%)**
- Assist with scanning, photocopying, and mailing documents and reports.
- Documentation: translate documents, manage office contracts & office supplier contracts, prepare and review contracts, follow up with getting reviews and approvals of seniors.
- File and store soft and hard copies of bills/invoices/receipts for further access.
- Maintain inventories of office supplies.
- Be responsible for minor to major office fixing and maintenance. Be in contact with building management and office suppliers if there is any trouble with the electricity, air conditioner, lights, and other safety matters.
- Support office fit-out projects.
- Manage other office administrative activities: office lease/renovation, purchasing, etc.
- Manage office facilities, including working place capacity to propose a monthly plan to the supervisor.
- Control and keep track of department expenses & related documents.
- Be an office fire warden and be responsible for fire protection equipment maintenance at an office level.
- Manage the company’s taxi account & report related expenses monthly.
- Providing logístical support for:

- Support employees who undertake domestic or overseas trips, such as air tickets, insurance, accommodation, transportation, etc.
- Complete monthly reports for internal departments and relevant departments/projects.
- Oversee the monthly payment process for suppliers/partners.
- Provide continuous support and guidance to less senior colleagues through regular coaching activities and support them in fulfilling their personal development plans.
- Support for preparing F&B, events, team-building
- Check the accuracy of monthly Timesheets of Engineering teams.

**WORKING TIME & LOCATION**:

- Time: Mon-Fri, 9 am - 6 pm
- Main office: F22 -54A Nguyen Chi Thanh, Dong Da, Ha Noi

**AUTHORITIES**:

- Review monthly orders regarding F&B purchases within an approved budget
- Manage meeting room bookings on the internal system
- Conduct evaluations for office suppliers as assigned.
- Supervise Office Assistants.
- Review reports and plans proposed by Office Assistants.
- Review & control information/assets owned by the department when assigned.
- Be responsible for following and maintaining department policies and procedures regarding information security.

Other projects/initiatives assigned:

- Make and propose plans and reports
- Request for authority approval to upper manager for certain tasks.

**WHAT YOU SHOULD HAVE**:

- At least 4 years of working experience in relevant jobs (assistant, operation staff, office administration) is required.
- Bachelor Degree in English, Economics, Office / Business Administration or equivalent qualification is preferred.
- Ability to work in a team as well as independently is a must.
- Demonstrated strong organizational skills, including time management and the ability to prioritize and manage a range of tasks proactively.
- Strong self-motivation, client service, and goal orientation.
- Detail-orientated with a good memory.
- Good communication skills, both written and oral in English and Vietnamese.
- Good at using Microsoft Office Suite and learn how to use the IT system quickly.
- Experience in large/multinational working environments, IT industry, or working with expats is a plus.
- Experience in company trip arrangements or office fit-outs is a plus.
- Be happy to coach, mentor, and train less senior colleagues.

**ISMS requirements** (after onboarding):

- Awareness of ISO:27001 standard and understanding of PTC ISMS through internal/ external training courses (awareness training & refresh training also)

**About **Positive Thinking Company**:
Positive Thinking Company is a global independent tech consultancy group. With a team of more than 3,000 talented tech specialists on the ground in over 35 cities across Europe, the USA, Asia, Australia and Africa, we serve clients of all sizes. We believe collaboration betters our world. Our unique open ecosystem model allows us to deliver end-to-end tech solutions.

  • Senior Office Operations Executive

    2 weeks ago

    Hanoi, Hanoi, Vietnam Positive Thinking Company Full time

    We are a Great Place to Work-Certified with 90% of our team members in Vietnam agreeing that we are a great place to workAt the Positive Thinking Company, we are looking for your talent to strengthen and grow our community of experts. Joining us is joining a company that resembles you, building itself as you express your talents, share your passion, and...

  • Senior Officer, IT Operations

    2 weeks ago

    Hanoi, Vietnam Techcombank Full time

    25 Mar 2024**Senior Officer, IT Operations (40001120)**: - Category: Technology Division- Job Type: - Facility: Technology**Job Purpose**: **Key Accountabilities (1)**: Main work: - Perform operational tasks: Monitor, run, and report the daily operation, troubleshoot problems and escalate to L3 in case the actions required are out of domain of L1, L2. -...

  • Senior Officer, IT Operations

    4 weeks ago

    Hanoi, Vietnam Techcombank Full time

    7 May 2024**Senior Officer, IT Operations (40001120)**: - Category: Technology Division- Job Type: - Facility: Technology**Job Purpose**: **Key Accountabilities (1)**: Main work: - Perform operational tasks: Monitor, run, and report the daily operation, troubleshoot problems and escalate to L3 in case the actions required are out of domain of L1, L2. -...

  • Senior Officer, IT Operations

    4 weeks ago

    Hanoi, Vietnam Techcombank Full time

    16-Mar-2023**Senior Officer, IT Operations (40001120)**: - Category: Technology Division- Job Type: - Facility: **Job Purpose**: **Key Accountabilities (1)**: Main work: - Perform operational tasks: Monitor, run, and report the daily operation, troubleshoot problems and escalate to L3 in case the actions required are out of domain of L1, L2. - Coordinate...

  • Senior Officer, IT Operations

    2 weeks ago

    Hanoi, Vietnam Techcombank Full time

    24 Apr 2024**Senior Officer, IT Operations (40001120)**: - Category: Technology Division- Job Type: - Facility: Technology**Job Purpose**: **Key Accountabilities (1)**: Main work: - Perform operational tasks: Monitor, run, and report the daily operation, troubleshoot problems and escalate to L3 in case the actions required are out of domain of L1, L2. -...

  • Senior Officer, IT Operations

    1 week ago

    Hanoi, Vietnam Techcombank Full time

    13 Jun 2024**Senior Officer, IT Operations (40001120)**: - Category: Technology Division- Job Type: - Facility: Technology**Job Purpose**: **Key Accountabilities (1)**: Main work: - Perform operational tasks: Monitor, run, and report the daily operation, troubleshoot problems and escalate to L3 in case the actions required are out of domain of L1, L2. -...

  • Senior Officer, IT Operations

    4 weeks ago

    Hanoi, Vietnam Techcombank Full time

    7 May 2024**Senior Officer, IT Operations (40001120)**: - Category: Technology Division- Job Type: - Facility: Technology**Job Purpose**: **Key Accountabilities (1)**: Main work: - Perform operational tasks: Monitor, run, and report the daily operation, troubleshoot problems and escalate to L3 in case the actions required are out of domain of L1, L2. -...

  • Senior Officer, IT Operations

    2 weeks ago

    Hanoi, Hanoi, Vietnam Techcombank Full time

    26 Jun 2023Senior Officer, IT Operations :Category: Technology DivisionJob Type: Facility:Job Purpose:Key Accountabilities (1):Main work: Perform operational tasks: Monitor, run, and report the daily operation, troubleshoot problems and escalate to L3 in case the actions required are out of domain of L1, L Coordinate with other functions in the IT...

  • Senior Officer, IT Operations

    2 weeks ago

    Hanoi, Hanoi, Vietnam Techcombank Full time

    15-May-2023Senior Officer, IT Operations : Category: Technology Division Job Type:Facility: TechnologyJob Purpose:Key Accountabilities (1):Main work: Perform operational tasks: Monitor, run, and report the daily operation, troubleshoot problems and escalate to L3 in case the actions required are out of domain of L1, L Coordinate with other functions in the...

  • Senior Officer, IT Operations

    2 months ago

    Hanoi, Vietnam Techcombank Full time

    14-Mar-2023**Senior Officer, IT Operations (40001120)**: - Category: Technology Division- Job Type: - Facility: Technology**Job Purpose**: **Key Accountabilities (1)**: Main work: - Perform operational tasks: Monitor, run, and report the daily operation, troubleshoot problems and escalate to L3 in case the actions required are out of domain of L1, L2. -...

  • Senior Officer, IT Operations

    3 weeks ago

    Hanoi, Vietnam Techcombank Full time

    15-May-2023**Senior Officer, IT Operations (40001120)**: - Category: Technology Division- Job Type: - Facility: Technology**Job Purpose**: **Key Accountabilities (1)**: Main work: - Perform operational tasks: Monitor, run, and report the daily operation, troubleshoot problems and escalate to L3 in case the actions required are out of domain of L1, L2. -...

  • Office Executive

    2 weeks ago

    Hanoi, Vietnam Positive Thinking Company Full time

    **We are a Great Place to Work-Certified with 90% of our team members in Vietnam agreeing that we are a great place to work!** At the Positive Thinking Company, we are looking for your talent to strengthen and grow our community of experts. Joining us is joining a company that resembles you, building itself as you express your talents, your passion, and...

  • Chief Executive Officer

    2 weeks ago

    Hanoi, Hanoi, Vietnam Aloha Consulting Group Full time

    Provide inspired leadership company-wide. Make highlevel decisions about policy and strategy. Develop and implement operational policies and a strategic plan. Act as the primary spokesperson for the company. Develop the company's culture and overall company vision. Help with recruiting new staff members when necessary. Create an environment that promotes...

  • Senior Executive, Human Resources

    3 weeks ago

    Hanoi, Vietnam OMRON Headquarters (HQ) Full time

    **Job Title**:Senior Executive, Human Resources (HR Operations) **Business Company**:OMRON Headquarters (HQ)**Location**:Hanoi, Viet Nam**Employment Type**:Fixed Term**About OMRON** - Founded in 1933, OMRON has come a long way since and has evolved to become an organization committed to creating new social values. Today, In the APAC region, OMRON has a...

  • Senior Officer, IT Administration

    4 weeks ago

    Hanoi, Vietnam Techcombank Full time

    9 May 2024**Senior Officer, IT Administration (40001108)**: - Category: Technology Division- Job Type: - Facility: Technology**Job Purpose**: The Job Holder: Coordinate IT division activities and operations to secure efficiency and compliance to company policies **Key Accountabilities (1)**: 1. IT Administration: - Coordinate IT division activities and...

  • Senior Officer, IT Administration

    3 weeks ago

    Hanoi, Vietnam Techcombank Full time

    23 Jan 2024**Senior Officer, IT Administration (40001108)**: - Category: Technology Division- Job Type: - Facility: Technology**Job Purpose**: The Job Holder: Coordinate IT division activities and operations to secure efficiency and compliance to company policies **Key Accountabilities (1)**: 1. IT Administration: - Coordinate IT division activities and...

  • Senior HR Operations Executive

    3 weeks ago

    Hanoi, Vietnam Zalo Full time

    **What you will do**: **Admin (70%)**: - Act a leading person for general office maintenance, mailing, shipping, supplies, equipment, bills, etc ; - Oversee and support all administrative duties in the office and ensure that the office is operating smoothly; - Participate actively in the planning and execution of company events including in-house or...

  • Senior Executive Assistant

    2 weeks ago

    Hanoi, Vietnam Techcombank Full time

    24 May 2024**Senior Executive Assistant (40000026)**: - Category: Retail Banking Group- Job Type: - Facility: Retail Banking**Job Purpose**: The job holder serves as the primary point of contact for internal and external parties on all matters pertaining to the CEO Office and provides high level and confidential support to the administration of the CEO...

  • Senior Officer, Operational Risk and Compliance

    2 months ago

    Hanoi, Vietnam Techcombank Full time

    16-Jan-2023**Senior Officer, Operational Risk and Compliance Assurance (40000831)**: - Category: Retail Banking Group- Job Type: - Facility: Retail Banking**Job Purpose**: - Control compliance and operational risks of products and services in the segment in charge, ensure Techcombank's regulations and laws, protect the Bank's and customers' legitimate...

  • Officer, IT Operations

    2 weeks ago

    Hanoi, Hanoi, Vietnam Techcombank Full time

    7 May 2024Officer, IT Operations :Category: Technology DivisionJob Type: Facility: TechnologyJob Purpose:Key Accountabilities (1):Main work: Perform operational tasks: Monitor, run, and report the daily operation, troubleshoot problems and escalate to L3 in case the actions required are out of domain of L1, L Coordinate with other functions in the IT...