Officer, Ict Support
5 months ago
British University Vietnam (BUV)
***
- Ecopark township, Van Giang, Hung Yen- At office- Posted 1 hour ago- Skills:
- IT Support
Networking
**Job description**:
**BRITISH UNIVERSITY VIETNAM (BUV)**
- British University Vietnam (BUV) is the first and only international university in Vietnam to directly award British degrees from the prestigious University of London and Staffordshire University. BUV is rated a 5 Star university of excellence by the world recognized QS accreditor, and is also recognized with a University-wide accreditation from the UK’s Quality Assurance Agency (QAA).
- BUV has three main brand drivers:
- Offering accredited British and international higher education and training in Vietnam.
- Providing 5-star university campuses, learning spaces, and services.
- Including a compulsory personal and social growth program that prepares students for the future of life and work.
- Established in 2009, BUV provides teaching for undergraduate and graduate programmes. Employability rates for students are exceptionally high with 100% of graduates from BUV either employed or continuing higher education within 3 months after graduation.
- With a wide network of more than 300 enterprise partners in various fields, and 12-week exchange training programmes, BUV helps students gain professional knowledge and practical skills to meet employers’ requirements as well as be ready to develop their careers immediately after graduation.
- Students study at BUV’s award-winning campus in the Ecopark township near Hanoi. With its state-of-the-art teaching and learning facilities and iconic design, BUV is recognised as one of the best educational environments in Southeast Asia.
**POSITION PURPOSE**
- The Officer, ICT Support is responsible for providing technical assistance and support related to IT systems, hardware, or software. They respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions.
**AREAS OF RESPONSIBILITY**
- Install, configure, and maintain computer hardware, software, and networks.
- Troubleshoot hardware and software issues related to internal IT.
- Provide technical support to users and resolve IT-related problems promptly.
- Ensure the security of IT systems, including data backup, antivirus protection, and access controls.
- Implement and enforce IT policies, procedures, and standards to ensure compliance and security.
- Evaluate and recommend new technologies to improve efficiency and productivity.
- Collaborate with other departments to understand IT requirements.
- Document IT systems, configurations, and procedures for knowledge sharing and training.
- Provide technical support for Academic and other departments in training, and event organization.
- Other tasks as assigned by line manager and the ICT management team.
**Your skills and experience**:
**POSITION SPECIFICATIONS**
**COMPETENCIES **_(knowledge, skills, and abilities)_**
- Essential_
- Bachelor’s degree in Information Technology, Computer Science, or a related field.
- Proven experience in IT support or administration.
- Strong technical knowledge of computer hardware, software, and networks.
- Excellent problem-solving and troubleshooting skills.
- Familiarity with operating systems, such as Windows, Linux, and macOS.
- Knowledge of computer hardware and software systems.
- Excellent communication and interpersonal abilities.
- Attention to detail and accuracy in work.
- Desirable_
- Certification such as CCNA, MCSA, and ITIL 4 Foundation is preferred.
**COMPETENCIES **_(behavioural)_**
- Essential_
- Willing to work overtime and weekends (entitled to compensatory days off) if required
- Be able to work under high-pressure
- Hard-working and long-term commitment
- Process discipline and clear integrity.
- Excellent analytical and problem-solving abilities.
- Desirable_
- Creative thinking & innovation
- Customer & service orientation
**Why you'll love working here**:
- Annual cost of living adjustment;
- Annual salary increases and bonuses based on performance;
- Recognition & awards programmes;
- 20 days annual leave, plus Xmas closure, public holidays and 5 days paid sick leave;
- Healthcare plan (Private accident, medical, and dental insurance, including annual health checks);
- Education support for staff, spouse and children;
- Relocation allowance to cover visa/flights/initial days accommodation
- Transportation support;
- Business travel insurance;
- Flexible working arrangements;
- Various staff events throughout the year (outings, year-end party, sports activities and other events);
- Onsite fitness and sports centre;
- Opportunity to work within a professional and multicultural environment.
**British University Vietnam (BUV)**:
BUV - The first and only international university awarding 100% British Degree in Vietnam
- Company type
- IT Product
- Company industry
- N/A- Company size
- 51-150 employees
- Country
- Vietnam- Working days
- Monday - Friday
- Overti
-
Officer, Ict Support
5 months ago
Hanoi, Vietnam British University Vietnam Full time**Job Description**: **BRITISH UNIVERSITY VIETNAM (BUV)** British University Vietnam (BUV) is the first and only international university in Vietnam to directly award British degrees from the prestigious University of London and Staffordshire University. BUV is rated a 5 Star university of excellence by the world recognized QS accreditor, and is also...
-
Senior Officer, Ict Technical Lead
5 months ago
Hanoi, Vietnam British University Vietnam Full time**Job Description**: **BRITISH UNIVERSITY VIETNAM (BUV)** British University Vietnam (BUV) is the first and only international university in Vietnam to directly award British degrees from the prestigious University of London and Staffordshire University. BUV is rated a 5 Star university of excellence by the world-recognised QS accreditor and is also...
-
Senior Manager, Head of Ict
5 months ago
Hanoi, Vietnam Talentnet Full timeEducation/Training **RESPONSIBILITIES**: **Leading: Creating a vision of the future & selling it** - Providing input & leadership in technology as the technical member of top management. - Defining the enterprise architecture blueprint, as well as establishing its enterprise-wide ICT standards & operating procedures. **Governing: Establishing an optimum...
-
Senior Manager, Head of Ict
5 months ago
Hanoi, Vietnam Talentnet Full time$5,000 - $5,000 - Education/Training **RESPONSIBILITIES**: **Leading: Creating a vision of the future & selling it** - Providing input & leadership in technology as the technical member of top management. - Defining the enterprise architecture blueprint, as well as establishing its enterprise-wide ICT standards & operating procedures. **Governing:...
-
Senior Manager, Head of Ict
5 months ago
Hanoi, Vietnam British University Vietnam Full time**Job Description**: **BRITISH UNIVERSITY VIETNAM (BUV)** British University Vietnam (BUV) is the first and only international university in Vietnam to directly award British degrees from the prestigious University of London and Staffordshire University. BUV is rated a 5 Star university of excellence by the world-recognised QS accreditor, and is also...
-
Finance Officer
6 months ago
Hanoi, Vietnam Save the Children Full time**The Opportunity - **Finance Officer (Monitoring)** The main role of Finance Officer (Monitoring) is responsible for conducting internal monitoring process across all offices of Save the children in Vietnam as well as partners financial monitoring visit so as to timely find out financial and management gaps and recommend the way to fix those. In the event...
-
Finance Officer
7 months ago
Hanoi, Vietnam Save the Children Full time**The Opportunity - **Finance Officer (Monitoring)** The main role of Finance Officer (Monitoring) is be responsible for conducting internal monitoring process across all offices of Save the children in Vietnam as well as partners financial monitoring visit so as to timely find out financial and management gaps and recommend the way to fix those. In the...
-
Country Support Service Manager
5 months ago
Hanoi, Vietnam IRRI Education Full time**About IRRI** The International Rice Research Institute (IRRI) is the world’s premier research organization dedicated to reducing poverty and hunger through rice science; improving the health and welfare of rice farmers and consumers; and protecting the rice-growing environment for future generations. IRRI is an independent, nonprofit, research and...
-
IT Desktop Support Officer
5 months ago
Hanoi, Vietnam Axiom Technologies Full time**Roles and Responsibilities**: - Research and identify solutions to software and hardware issues - Diagnose and troubleshoot technical issues, including account setup and network configuration - Ask customers targeted questions to quickly understand the root of the problem - Track computer system issues through to resolution, within agreed time limits -...
-
Finance Officer
5 months ago
Hanoi, Vietnam Save the Children Full time**The Opportunity - **Finance Officer** The position will be in charge of accounting for Save the Children (SCI) and its partner expenses, handling function of payment in Country Office. He/she should support Accounting and Partner Coordinator so as to ensure the integrity, transparency and timeliness of the expense data recognised in the system in line...
-
Senior IT Application Support Officer
5 months ago
Hanoi, Vietnam MB Ageas Life Full timeMB Ageas Life *** - Tầng 15, tòa nhà MB - 21 Cát Linh, phường Cát Linh, Dong Da, Ha Noi- At office- Posted 4 hours ago- Skills: - SAP ERP IT Support **Job description**: - Monitor operations and directly handle requests from departments and domains related to the use of the Core Insurance system and other assigned IT service systems. -...
-
Trade Finance Professional
5 months ago
Hanoi, Vietnam Trdfin Support Service Pvt Ltd Full timeEuro Exim Bank, an award-winning and high-performing global financial institution is seeking freelance-based professionals to sell trade finance services to exporters and importers worldwide. If you are truly passionate about sales and have outstanding selling skills, this role could be for you. **Main features of the job,** - Freelance basis only (this is...
-
Senior Officer, Marketing Automation and Digital
5 months ago
Hanoi, Vietnam British University Vietnam Full time**Job Description**: British University Vietnam (BUV) is the first and only international university in Vietnam to directly award British degrees from the prestigious University of London and Staffordshire University. BUV is rated a 5 Star university of excellence by the world recognised QS accreditor and is also recognised with a University-wide...
-
Application Support
5 months ago
Hanoi, Vietnam Damen Song Cam Shipyard Co., Ltd Full timeEXPECTED RESULTS / FUNCTIONAL ACTIVITIES - Determine Business needs - Core Activities - Discussion of user wishes and the efficiency drive which can be carried out in operating methods with key users and stakeholders and drafting of functional specifications accordingly. - Drafting of technical specifications based on functional specifications, submission to...
-
Admin Officer
5 months ago
Hanoi, Vietnam Save the Children Full time**The Opportunity - **Admin Office** Assist in regular country program administration activities; responsible for reception of the representative office. Admin Officer will work closely with other admin team members to make sure operation functions of Hanoi Office are implemented smoothly and efficiently. This position will support HR & Admin team in...
-
Operational Support Officer
4 days ago
Hanoi, Hanoi, Vietnam Sagan Full timeSagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and US-based businesses, connecting candidates from vibrant regions like Latin America, the Philippines, India, Pakistan, Bangladesh, and Africa with leading American...
-
IT Support
5 months ago
Hanoi, Vietnam Công ty CP Giải Pháp Gene Full time**Mô tả công việc**: (Mức lương: Thỏa thuận) A proactive and enthusiasm technical infrastructure professional to join the IT Team, the role will report to the IT Service and Infra Lead - Support user for technical issues: computer, networks, O365, digital tool, printer, and other hardware devices - Manage inventory of hardware and software:...
-
Office Executive
5 months ago
Hanoi, Vietnam Positive Thinking Company Full time**We are a Great Place to Work-Certified with 90% of our team members in Vietnam agreeing that we are a great place to work!** At the Positive Thinking Company, we are looking for your talent to strengthen and grow our community of experts. Joining us is joining a company that resembles you, building itself as you express your talents, your passion, and...
-
Project Officer
6 months ago
Hanoi, Vietnam RECOFTC Full time**Vacancy announcement** **Position: Project Officer,** RECOFTC Viet Nam - CLICK **HERE** FOR VIETNAMESE** RECOFTC is an international nonprofit organization working towards a future where resilient communities with respected rights thrive in forest landscapes that they manage sustainably and equitably. We take a long-term, landscape-based, and inclusive...
-
Officer - Administration
5 months ago
Hanoi, Vietnam IRRI Education Full time**About IRRI** The International Rice Research Institute (IRRI) is dedicated to reducing poverty and hunger through rice science; improving the health and welfare of rice farmers and consumers; and protecting the rice-growing environment for future generations. IRRI is an independent, nonprofit, research and educational institute, founded in 1960 by the...