Customer Success Director

Hanoi, Hanoi- Work Type: Full Time- As a Customer Success Account Manager, you are responsible for the adoption, usage and success of a portfolio of clients. By building trust and enabling the success of your clients, you will be able to drive revenue growth through renewals and upselling. You are the primary customer-facing role, and your insights and...

Overview: We’re seeking an organized and detail-oriented customer success professional to join us as a key point of contact for our largest and most complex customers. You will onboard new customers, consult on processes, and instruct customers on best practices to maximize the value of their investment. This role works closely with internal teams to...

Nhân viên Phòng Customer Success sẽ đảm nhận vai trò quan trọng trong việc tạo ra trải nghiệm tối ưu nhất cho khách hàng của Sapo. Trong vai trò này, bạn sẽ đóng vai trò là cầu nối chính giữa khách hàng và các bộ phận khác trong tổ chức, đảm bảo rằng nhu cầu của khách hàng được...

Do you believe that a company's success is defined by the customer experience it offers? **As a customer success manager you will**: - Onboard new Canonical customers and introduce them to our products and support processes. - Collaborate with sales and support in developing and delivering engagement plans that fulfill the customer's objectives. - Assist...

**_“The world is yours with Meliá”_** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. It means knowing that you have started one of the...

**MÔ TẢ CÔNG VIỆC**: - Xây dựng mối quan hệ, hỗ trợ khách hàng sử dụng sản phẩm web app cho eCommerce (Shopify, Magento, WooCommerce) qua hệ thống Live chat và xử lý những vấn đề phát sinh trong quá trình sử dụng một cách mượt mà nhất - Đề xuất nội dung (FAQs, introduction, video ideas ) hỗ...

Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Leverage understanding of the business and products to support the business team to ensure client success from onboarding to continued adoption of the services - Discover useful insights and design solutions tailored to customer use cases and needs - Partner with customers in configuring...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Leverage understanding of the business and products to support the business team to ensure client success from onboarding to continued adoption of the services - Discover useful insights and design solutions tailored to customer use cases and needs - Partner with customers in configuring...

**Mô tả công việc**: (Mức lương: 10 - 17 triệu VNĐ) - Tư vấn, hướng dẫn và hỗ trợ giải quyết các vấn đề khách hàng gặp phải khi sử dụng các sản phẩm của Avada (sản phẩm web app cho eCommerce: Shopify, Magento, WooCommerce). - Phối hợp với các thành viên trong team support và team developer...

**Customer Success Collaborator **(fulltime)**: - **Team: Product Operations | **Location**:130 Trung Phụng, Xã Đàn, Đống Đa, Ha Noi - **/ What will you do?**_ - Support customers by replying to all their requests via Help Desk - Live chat with customers to support their real-time inquiries - Call customers when needed to solve urgent issues -...

**ABOUT US**: [For Vietnamese only] Damen Song Cam Shipyard Co., Ltd (DSCS) is a joint venture between Damen Workboats in the Netherlands (70%) and Song Cam Shipyard (30%), member of SBIC and based in Haiphong, Vietnam. At a 42 hectares site just outside Haiphong, Damen Song Cam is a strategic and preferred production location within the Damen Workboats to...

**Job description** - Research on customers, competitors in related industries and fields to identify product development strategies to improve customer experience and grow market share, increase quantity and quality of individual customers. - In-depth consulting and strategic product development solutions including market needs, technology trends and...

Director/ Associate Director We're hiring! Aon Vietnam is currently recruiting a Director/ Associate Director - Reinsurance to join our team in Hanoi. **Aon is in the business of better decisions** At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one...

Location: Hanoi, Vietnam **About the hiring company**: Our client is a pioneering automotive manufacturer, committed to revolutionizing the automotive industry with cutting-edge technology and sustainable practices. **Position Overview**: Our client is seeking a dynamic and experienced Global Sales Operations Director to lead and optimize the global sales...

**Mô tả công việc**: (Mức lương: Thỏa thuận) The Director is responsible for, but not limited to the following: A. Business Management & Strategy Expected outcome: Drive the team towards achieving organizational vision as well as financial target assigned by BOD. **Tasks**: 1. Direct and control the center’s operations so as to ensure that...

**Job Brief/ Project Description/ Job Overview**: - FPT Corporation is a global leading technology and IT services provider headquartered in Vietnam, with nearly US$1.3 billion in revenue and 40,000 employees in 26 countries. As a pioneer in digital transformation, FPT delivers world-class services in Smart factories, Digital platforms, RPA, AI, IoT, -...

Duties and Responsibilities (based on a 44- hour work week) The Director is responsible for, but not limited to the following: Business Management & Strategy Expected outcome: Drive the team towards achieving organizational vision as well as financial target assigned by BOD. **Tasks**: Prepare monthly, quarter and annual reports and give strategic advice to...

**MISSION**: - Building and implementing strategies, policies, processes and action plans for achieving all KPIs related to student admission and care of all programs at northern provinces including ELT and non-ELT courses, online and all campuses. - Responsible for P&L of campuses under his/her responsibility - Building, development and retention of...

Resumo At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting...