Customer Success

Responsible for driving and accelerating adoption of our services through advising customers on best practices for using SoftwareONE and/or partner solutions and align with Sales and Solution Sales on upcoming up- or cross-selling opportunities accordingly. You may be required to conduct Onboarding sessions with your customer stakeholders providing insight...

Job Function:Field Sales Why SoftwareONE?:The role: Responsible for driving and accelerating adoption of our services through advising customers on best practices for using SoftwareONE and/or partner solutions and align with Sales and Solution Sales on upcoming up- or cross-selling opportunities accordingly. You may be required to conduct Onboarding sessions...

As a Customer Success Account Manager, you are responsible for the adoption, usage and success of a portfolio of clients. By building trust and enabling the success of your clients, you will be able to drive revenue growth through renewals and upselling. You are the primary customer-facing role, and your insights and relationships will allow you to realise...

Hanoi, Hanoi- Work Type: Full Time- As a Customer Success Account Manager, you are responsible for the adoption, usage and success of a portfolio of clients. By building trust and enabling the success of your clients, you will be able to drive revenue growth through renewals and upselling. You are the primary customer-facing role, and your insights and...

Overview: We’re seeking an organized and detail-oriented customer success professional to join us as a key point of contact for our largest and most complex customers. You will onboard new customers, consult on processes, and instruct customers on best practices to maximize the value of their investment. This role works closely with internal teams to...

Overview: We’re seeking an organized and detail-oriented Customer Success Manager to join us as a key point of contact for our largest and most complex customers. You will onboard new customers, consult on processes, and instruct customers on best practices to maximize the value of their investment. This role works closely with internal teams to ensure...

Overview:We're seeking an organized and detail-oriented Customer Success Manager to join us as a key point of contact for our largest and most complex customers. You will onboard new customers, consult on processes, and instruct customers on best practices to maximize the value of their investment. This role works closely with internal teams to ensure...

At The Wise Seeker, we are looking for a Customer Success Manager to work with one of our clients located in Vietnam: a digital asset trading platform for Vietnamese people. Working Location: Hanoi Sector: IT **Tasks** - Recruit, manage, train and develop the customer service team in terms of professional knowledge, products and communication soft...

Customer Success Collaborator (fulltime)**:- **Team: Product Operations |Location:130 Trung Phụng, Xã Đàn, Đống Đa, Ha Noi- / What will you do?_ Support customers by replying to all their requests via Help Desk Live chat with customers to support their realtime inquiries Call customers when needed to solve urgent issues Handle urgent requests from...

At The Wise Seeker, we are looking for a Customer Success Manager to work with one of our clients located in Vietnam: a digital asset trading platform for Vietnamese people.Working Location: HanoiSector:ITTasks Recruit, manage, train and develop the customer service team in terms of professional knowledge, products and communication soft skills. Communicate...

Job Function: Field Sales Why SoftwareONE?: The role: - Responsible for driving and accelerating adoption of our services through advising customers on best practices for using SoftwareONE and/or partner solutions and align with Sales and Solution Sales on upcoming up - or cross-selling opportunities accordingly. - You may be required to conduct Onboarding...

Responsible for driving and accelerating adoption of our services through advising customers on best practices for using SoftwareONE and/or partner solutions and align with Sales and Solution Sales on upcoming up - or cross-selling opportunities accordingly. - You may be required to conduct Onboarding sessions with your customer stakeholders providing...

**About TechX** TechX is a trailblazer in the field of cloud computing and data analytics, specializing in empowering businesses within the banking, financial services, and enterprise sectors. Our flagship product, XData, redefines data analytics by providing advanced insights and innovative solutions that drive meaningful outcomes. **Role Overview** As a...

**THÔNG TIN VIỆC LÀM**: **NƠI LÀM VIỆC**: - Hà Nội (Quận Thanh Xuân), Hồ Chí Minh (Quận 10) **CẤP BẬC**: - Nhân viên **HÌNH THỨC**: - Nhân viên chính thức **BẰNG CẤP**: - Đại học **KINH NGHIỆM**: - 1 - 2 Năm **MỨC LƯƠNG**: - Lương thỏa thuận **NGÀNH NGHỀ**: - Bán hàng / Kinh doanh,...

Thiết kế và cải tiến trải nghiệm khách hàng theo customer Journey Xây dựng hệ thống, quy trình quản lý điểm chạm, các công cụ tương tác và kịch bản tương tác tự động nhằm phát hiện vấn đề, giúp khách hàng sử dụng hiệu quả sản phẩm công ty cung cấp Đo lường, phân tích...

**THÔNG TIN VIỆC LÀM**:**NƠI LÀM VIỆC**:- Hà Nội (Quận Thanh Xuân), Hồ Chí Minh (Quận 10)**CẤP BẬC**:- Nhân viên**HÌNH THỨC**:- Nhân viên chính thức**BẰNG CẤP**:- Đại học**KINH NGHIỆM**: Năm**MỨC LƯƠNG**:- Lương thỏa thuận**NGÀNH NGHỀ**:- Bán hàng / Kinh doanh, Nhân sự, Quảng cáo / Đối...

Engagement and Client Relationship Management: Curate and create learning activities customized to different client segments, fostering engagement and success. Act as a representative speaker, engaging with clients to understand their needs and effectively communicate the benefits of our platform and solutions. Onboarding and Tailored...

**1, Mô tả công việc**:- Quản lý team Customer Success làm việc theo đúng quy trình- Nghiên cứu sâu về sản phẩm và yêu cầu của khách hàng để liên tục cập nhật quy trình làm việc sát với yêu cầu thực tế.- Tiếp nhận yêu cầu công việc, chính sách để triển khai xuống team.- Giám sát,...

**MÔ TẢ CÔNG VIỆC**: - Tư vấn, hướng dẫn và hỗ trợ giải quyết các vấn đề khách hàng gặp phải khi sử dụng các sản phẩm của Avada (sản phẩm web app cho eCommerce: Shopify, Magento, WooCommerce). - Phối hợp với các thành viên trong team support và team developer để phân tích và đưa ra giải...

**Mô tả công việc**: (Mức lương: Thỏa thuận) Engagement and Client Relationship Management: - Curate and create learning activities customized to different client segments, fostering engagement and success. - Act as a representative speaker, engaging with clients to understand their needs and effectively communicate the benefits of our...