Customer Success Assistant

4 days ago


Hanoi, Vietnam ICONIC Co,.Ltd. Full time

**Job description**:

- Am hiểu sản phẩm công ty và công cụ của các đối tác.
- Hỗ trợ Customer Success team tại Nhật trong việc set up hệ thống cho khách hàng.
- Xây dựng và duy trì mối quan hệ làm việc chặt chẽ với các phòng ban liên quan (phòng kỹ thuật, các nhóm kinh doanh tại Hội sở Nhật Bản).
- Các nhiệm vụ và báo cáo khác được giao bởi trưởng nhóm/ trưởng phòng.

**Job requirements**:

- Trình độ tiếng Nhật giao tiếp tốt N2 trở lên.
- Tiếng anh giao tiếp cơ bản.
- Đào tạo công việc cho các ứng viên chưa có kinh nghiệm.
- Hồ sơ nộp: CV tiếng Nhật và/hoặc tiếng Anh
- Có năng lượng cao, thích làm việc trong môi trường có nhịp độ nhanh và đúng thời hạn.
- Chăm chỉ, cẩn thận và kiên nhẫn.
- **Phúc lợi**:

- Lương tháng 13, thưởng cuối năm.
- Tăng lương 1 lần/năm.
- Tiền thưởng cuối năm và các dịp lễ tết, ngày sinh nhật,...
- Đóng đầy đủ BHYT, BHXH, BHTN...
- Company trip, Year End Party, quà tặng các dịp lễ.
- Tổ chức khám sức khoẻ định kỳ cho nhân viên hằng năm.
- Đảm bảo chế độ bảo hiểm, nghỉ phép, khám sức khỏe đúng luật định.
- Phép năm : 12 ngày / năm
- Được làm việc trong môi trường chuyên nghiệp, thân thiện, năng động.

**Job workplaces**:

- Hà Nội - Việt Nam

**Job level**:

- Nhân viên

**Job language**:

- Tiếng Nhật, Tiếng Anh

**Job industry**:

- Quản lý & Chăm sóc khách hàng



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