Customer Success Executive

2 days ago


Hanoi, Vietnam SMARTOSC Full time

Supporting Account Manager(s) in many sales activities Attending project meetings with clients, acting as the liaison between clients and project teams Monitoring the progress of assigned projects and providing updates to relevant stakeholders Participating in RFP, RFI, RFQ response process when required Creating reports, invoices, contracts, and other documents for Account Management team Planning meetings and organizing project logistics Preparing presentation materials for internal and external meetings Requirements Essential: Lifelong learning attitude, hard-working and self-accountable Proven ability to work under high pressure Fluent in both spoken and written English (Advanced level) Strong organizational and time management skills Excellent communication and interpersonal abilities Attention to detail and a commitment to delivering high-quality results Desirable (Good to have): A good understanding of any project management software/tools Experience working in cross-culture, international environments Bachelor’s degree or equivalent years of experience in a related position Background in the IT industry is preferred Benefits Attractive salary package A very dynamic cross-cultural working environment in IT industry Working directly or indirectly with colleagues and clients that are based in Australia Ongoing professional development and training opportunities Training on problem solving and critical thinking skills Performance review twice a year Premium health care



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