Customer Support Executive

Do you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers we pioneer breakthroughs in healthcare. For everyone. Everywhere. We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone to grow personally and...

**Job Title**:Customer Service Executive **Business Company**:Device and Module Solutions (DMS)**Location**:Hanoi, VN**Employment Type**:Fixed Term**About OMRON Asia Pacific** OMRON began life in 1933 as Tateisi Electric Manufacturing Co. We have come a long way since. Today, our APAC network covers over 10 countries with more than 5,200 employees. - They...

**Mô tả công việc**: (Mức lương: Đến 20 triệu VNĐ) - Answering questions about features, documenting any technical issues, and passing them on to the product team. - Creating support tickets for the team. - Clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the...

**Company Overview**: TechX is a trailblazer in cloud computing and data analytics, specializing in empowering businesses within the banking, financial services, and enterprise sectors. Our flagship product, XData, redefines data analytics by providing advanced insights and innovative solutions that drive meaningful outcomes. We are committed to driving...

**About Forma**: The market for employee benefits is broken. Companies spend millions annually on employee benefits that employees neither value nor regularly use. Founded in 2017, Forma set out to build a better model by challenging traditional one-size-fits-all approaches. Forma’s flexible benefits software helps companies offer competitive benefits...

**Job Title**: Strategic Customers Executive **Location**:Vietnam **About the role**: Key Account Manager plays a crucial role in building and developing the strong relationship with key clients. The main responsibility is overseeing strategic accounts in order to nurture successful collaboration between the organization and its customers in product...

Overview: **Driving exceptional outcomes with purpose-built solutions.** Tek Experts is a tech services and support company focused on delivering specialized and unique solutions for clients. We’re problem solvers, engagers, and creative thinkers who always strive to help our customers succeed. Our agile, relationship-based support helps the largest, most...

**Responsibilities**: - Collect customer requests and data - Attend to customer phone calls - Conduct basic troubleshooting using questionnaires to find out the level of support needed - Create tickets for Level 2 support - Provide product information - Solve common problems such as username and password issues, menu navigation, verification of hardware and...

Overview: **Driving exceptional outcomes with purpose-built solutions.** Tek Experts is a tech services and support company focused on delivering specialized and unique solutions for clients. We’re problem solvers, engagers, and creative thinkers who always strive to help our customers succeed. Our agile, relationship-based support helps the largest, most...

**Mô tả công việc**: (Mức lương: 10 - 18 triệu VNĐ) - Tiếp nhận ticket,các yêu cầu khách hàng trên hệ thống, các nhóm support; trao đổi với team lập trình về phương án xử lý và trực tiếp hỗ trợ khách hàng (BA) - Theo sát quá trình setup, sử dụng sản phẩm, chủ động trao đổi, chăm...

Overview: - To ensure purchase orders from customer can be processed on-time and accuracy and deliveries and billing documents can be action. - Be the contact point of Sales/ Customers to work cross-functionally (QA, Finance, Planning, Logistics ) to settle issues related to sales operation. - To ensure all the information relevant to customer orders is...

**Vị trí: Customer Support Executive (Nhân viên hỗ trợ Khách hàng)**: **Bộ phận: Service**: **Cấp bậc: Junior/Intermediate**: **Báo cáo cho**:Customer Support** **Teamleader**: **Địa điểm làm việc: Hà Nội**: **Trách nhiệm công việc**: **1. Quản lý thực hiện hợp đồng bảo hành, hỗ trợ kỹ thuật và...

**Mô tả công việc**: (Mức lương: 8 - 12 triệu VNĐ) - Troubleshooting issue of customers. - Corporate with Dev, SA/BA to solve issue for customer - Support customer on usage and also fix bug. - Training on customer about using ERP software if required by manager. **Chức vụ**: Nhân Viên/Chuyên Viên **Hình thức làm việc**: Toàn...

Broking Support Executive We're hiring! Aon Vietnam is currently recruiting a Broking Support Executive - Reinsurance to join our team in Hanoi. **Aon is in the business of better decisions** At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one...

$1,000 - $1,000 - Services **RESPONSIBILITIES**: - Support to handle customer’s technical queries or requirement - Plan and conduct technical seminar/roadshow to reach out to more potential customers - Handle customer’s product claim - Arrange technical training to related person in BU (Business Unit) - Other tasks as required **REQUIREMENTS**: -...

Mô tả công việc Simple quotation and order handling and/or provide day-to-day support to Sales prior to, during and after sales process, by assisting with customer enquiries and sales administration in line with sales plan and needs of sales teams in order to optimise sales process and assist with the realisation of sales targets - Analysis - Collect,...

8+ years of experience leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion - 6+ years of experience in a customer-facing role, engaging with customer executives, technologists and/or partners to solve business problems with...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - **Onboarding and Implementation: (25%)**- - Assist in the onboarding of new B2B clients with guidance from senior team members. - Ensure accurate setup of client accounts and provide initial support during implementation. - **Customer Engagement: (25%)**- - Respond to client inquiries and concerns,...

**To provide customer care**: - Collect and provide holiday plans and volume forecasts for both Customers' public holidays and Vietnamese public holidays or special days that the company holds an event. - Follow up pro-actively with production to "warn" customers on the delivery status and delivery difficulties. - Support Customer Service Manager and...

**Company Overview**: techX is a trailblazer in the field of cloud computing and data analytics, specializing in empowering businesses within the banking, financial services, and enterprise sectors. Our flagship product, XData, redefines data analytics by providing advanced insights and innovative solutions that drive meaningful outcomes. We are committed...