Customer Support Executive

Responsibilities:Job Description: Drive Customer Support Performance: Empower the team to meet expected goals and support KPIs. Maintain robust reporting and CS dashboards. Redesign, and integrate support tools such as Zendesk, Intercom if needed. Expose a subset of metrics to the executive team as needed. Achieve efficiency gains over time with continuous...

THE ROLE:At Pixelz, we believe all our customers deserve the best possible customer experience at every touchpoint, and the Customer Support Manager will be one of the company's key roles in taking ownership of this strategy. We are looking for the right person to lead our dynamic Customer Support team based in Hanoi, Vietnam that is passionate about...

What We Can Offer: BonusDrive Customer Support Performance. Empower the team to meet expected goals and support KPIs. Maintain robust reporting and CS dashboards. Redesign, and integrate support tools such as Zendesk, Intercom if needed. Expose a subset of metrics to the executive team as needed. Achieve efficiency gains over time with continuous workflow...

**Responsibilities**: - Log and classify all calls and requests for assistance in the customer relationship management system. - Filter and call out enquiries related to other aspects of the business and handover to the appropriate department. - Oversee enquiry resolution progress and proactively call customers with a status update or resolution if queries...

Hanoi, Hanoi- Work Type: Full Time**RESPONSIBILITIES** - In LittleLives, we believe in providing the best customer service to users and our Pixies champion that mission every day. If you consider yourself a people’s person, communicates technical terms in an easy to understand manner and wants to be part of a dynamic start up working - environment, -...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Be exposed to a multinational team and work closely with teammates from offices in Singapore, Malaysia, Vietnam and Thailand - Be part of the LittleLives Team that supports your personal and professional growth - Enjoy the freedom and independence to kickstart your own initiatives for the...

Mô tả công việc:(Mức lương: Thỏa thuận) Be exposed to a multinational team and work closely with teammates from offices in Singapore, Malaysia, Vietnam and Thailand Be part of the LittleLives Team that supports your personal and professional growth Enjoy the freedom and independence to kickstart your own initiatives for the betterment of the...

Do you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers we pioneer breakthroughs in healthcare. For everyone. Everywhere. We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone to grow personally and...

**Vị trí: Customer Support Executive (Nhân viên hỗ trợ Khách hàng)**:**Bộ phận: Service**:**Cấp bậc: Junior/Intermediate**:**Báo cáo cho**:Customer Support** **Teamleader**:**Địa điểm làm việc: Hà Nội**:**Trách nhiệm công việc**:**1. Quản lý thực hiện hợp đồng bảo hành, hỗ trợ kỹ thuật và dịch...

HRchannels Group - Headhunter Vietnam Hà Nội View om Map Post Date: 25/01/2024 Applications 7 Views 939 **Job Detail**: - Offerd Salary (USD)- Login to view salary- Career Level- Non Manager- Experience- 1-3 Years- Gender- Male- Sector- Hanoi, Bac Giang, Bac Ninh- Industry- Mechanical/ Equipment, Engineering/ Technical, Production**Our client is a...

Sales and Customer Management Executive **Date**:16 Apr 2024 **Location**: Hanoi, East Asia, VN **Company**:British Council We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. We work directly with individuals to help them gain the skills, confidence and connections to...

Sales and Customer Management Executive **Date**:19 Apr 2024 **Location**: Hanoi, East Asia, VN **Company**:British Council We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. We work directly with individuals to help them gain the skills, confidence and connections to...

Do you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers we pioneer breakthroughs in healthcare. For everyone. Everywhere.We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone to grow personally and...

Customer Management Executive, Exams **Date**:10-May-2023 **Location**: Hanoi, East Asia, VN **Company**:British Council We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. We work directly with individuals to help them gain the skills, confidence and connections to transform...

HRchannels Group - Headhunter VietnamHà Nội View om MapPost Date: 25/01/2024Applications 7Views 939Job Detail: Offerd Salary (USD) Login to view salary Career Level Non Manager Experience 13 Years Gender Male Sector Hanoi, Bac Giang, Bac Ninh Industry Mechanical/ Equipment, Engineering/ Technical, ProductionOur client is a foreigninvested company, now...

Responsibilities: Collect customer requests and data Attend to customer phone calls Conduct basic troubleshooting using questionnaires to find out the level of support needed Create tickets for Level 2 support Provide product information Solve common problems such as username and password issues, menu navigation, verification of hardware and software,...

**Job Title**:Customer Service Executive **Business Company**:Device and Module Solutions (DMS)**Location**:Hanoi, VN**Employment Type**:Fixed Term**About OMRON Asia Pacific** OMRON began life in 1933 as Tateisi Electric Manufacturing Co. We have come a long way since. Today, our APAC network covers over 10 countries with more than 5,200 employees. - They...

What We Can Offer: Annual salary review Flexible working time- no fingerprint check-in/out 13thmonth salary Troubleshoot and resolve user inquiries, issues, and complaints in a timely and efficient manner Act as a problemsolver, finding creative solutions to meet the needs of our users Collaborate with crossfunctional teams to address user concerns and...

**Strategic Customers Executive**: Hanoi, Hanoi **Job ID** R0124486 **Category** Strategic Planning **Subcategory** Strategic Planning **Business Unit** Global Portfolio Division **Job Type** Full time **Job Title**: Strategic Customers Executive **Location**:Vietnam **About the role**: Key Account Manager plays a crucial role in building and...

**Mô tả công việc**: (Mức lương: Thỏa thuận)How you will make an impact in this role: - Make issues of customer to be handled at shortest time with best result - Make customer impressed with service quality & customer centricity - Make sure no painpoint during process customers contact us What you will do: - Support customers to feedback on...