Customer Support for ERP Software

5 months ago


Hanoi, Vietnam Công ty TNHH Synergix Technologies Việt Nam Full time

**Mô tả công việc**:
(Mức lương: 8 - 12 triệu VNĐ)
- Troubleshooting issue of customers.
- Corporate with Dev, SA/BA to solve issue for customer
- Support customer on usage and also fix bug.
- Training on customer about using ERP software if required by manager.

**Chức vụ**: Nhân Viên/Chuyên Viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:

- Monthly salary 13+14
- To be paid insurance according to the provisions of labour law (social insurance, health insurance, unemployment insurance)
- Increase salary 2 times/ year,
- Conducive working environment
- To celebrate birthday, participate in teambuilding activities, annual travel.
- Good learning opportunities
- Holidays and New Year holidays as prescribed by law. Company holidays, including: (14 days off, 10 days off sick, 01 Christmas day, 0.5 international women's day, 0.5 Vietnamese women's day..)
- There are fruits every Thursday and free cake, tea, coffee,...

**Yêu cầu bằng cấp (tối thiểu)**: Đại Học

**Yêu cầu công việc**:

- Graduated university
- Written and Spoken English Language Proficiency
- Good customer service attitude
- Good troubleshooting skills
- Independent team player who can work with mínimal supervision
- Age: 22-24

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Chăm Sóc Khách Hàng,CNTT - Phần Mềm,Triển Khai Phần Mềm

Đại Học
Không yêu cầu



  • Hanoi, Vietnam Tek Experts Full time

    Overview: We’re seeking a customer-oriented Microsoft ERP Technical Support Engineer to support our products. You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service. This role is responsible for managing customer technical support, including information...


  • Hanoi, Vietnam Tek Experts Full time

    Overview: We’re seeking a customer-oriented Microsoft ERP Technical Support Engineer to support our products. You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service. This role is responsible for managing customer technical support, including information...

  • It- ERP Specialist

    5 months ago


    Hanoi, Vietnam Công ty TNHH Hansong Technology (Bắc Ninh) Full time

    HANSONG Group, a world leader in audio electronics, acoustics, WIFI streaming and IoT connectivity designing and manufacturing of high quality products with value add as focus. HANSONG Bac Ninh, established to compliment and support our Nanjing manufacturing as well as provide options to our customer base allowing us to be flexible as the geopolitical...

  • Chief Developer

    5 months ago


    Hanoi, Vietnam Synergix Technologies Full time

    Synergix Technologies *** - Tầng 25, tháp C, tòa Central Point, 219 Trung Kính, Yên Hòa, Cau Giay, Ha Noi- At office- Posted 20 minutes ago- Skills: - ERP English Java **Top 3 reasons to join us**: - Two times bonus per year based on performance. - Good health care and insurance programmes. - Support sport cost for employee. **Job...


  • Hanoi, Vietnam Tek Experts Full time

    Overview: We’re seeking a customer-oriented Technical Support Engineer Stage 2 to work on behalf of our client to resolve complex customer cases. You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service. This role is expected to take cases escalated by customers...

  • ERP Consultant

    5 months ago


    Hanoi, Vietnam PASONA N A, INC. Full time

    **Main Responsibilities**: - Configuring customized ERP solutions. - System integration between ERP and peripheral(existing) systems. - Design and execute System Integration Tests(SIT) and support User Acceptance Test(UAT). - Providing ERP end-user training and technical support. - Documenting ERP processes and preparing deployment progress updates. -...

  • ERP Project Manager

    5 months ago


    Hanoi, Vietnam Technosoft SEA Pte Ltd Full time

    **Job Summary**: **Responsibilities**: - Act as a trusted advisor to clients, collaborate on strategy, tactics, and operations with clients by adding value to them - Act as the client liaison and assign staff to ensure clear and consistent communication - Build excellent client relationships to ensure customer satisfaction with professional services -...


  • Hanoi, Vietnam Forma Full time

    **About Forma**: The market for employee benefits is broken. Companies spend millions annually on employee benefits that employees neither value nor regularly use. Founded in 2017, Forma set out to build a better model by challenging traditional one-size-fits-all approaches. Forma’s flexible benefits software helps companies offer competitive benefits...

  • Software Developer

    5 months ago


    Hanoi, Vietnam Công ty TNHH Julie Sandlau Viet Nam Full time

    **About us**: JULIE SANDLAU VIETNAM CO.LTD is a 100% foreign owned factory from Denmark located at An Khanh Industrial Zone, Km 9 Lang Hoa Lac Street (Around 15 minutes from Big C or National Conference Center or My Dinh National Station). We specialize in producing & exporting high-end jewelry fashion with famous trademark Julie Sandlau. **Key...

  • Software Developer

    5 months ago


    Hanoi, Vietnam Công ty TNHH Julie Sandlau Việt Nam Full time

    **Mô tả công việc**: (Mức lương: 10 - 15 triệu VNĐ) - Write source code to customize ERP (Odoo,...) - Troubleshooting hardware and software issues - Monitor the servers to make sure the system works well - Support workers/ staff in software installation (Windows, 3D Design tools, Outlook, Excel,..) - Create installation/ configuration guidelines...

  • ERP Administrator Lead

    5 months ago


    Hanoi, Vietnam The Wise Seeker Services Full time

    Location: Hanoi **Functions** - Maintain, test, train, and support users in the company's internal systems. - Collaborate with the development team software to develop new functions to improve the system. - In charge of ISM-related work and other requests from superiors. - Manage and coordinate group work and personnel. **Requirements**: - Graduated from...


  • Hanoi, Vietnam LittleLives Inc Pte Ltd Full time

    Hanoi, Hanoi- Work Type: Full Time**RESPONSIBILITIES** - In LittleLives, we believe in providing the best customer service to users and our Pixies champion that mission every day. If you consider yourself a people’s person, communicates technical terms in an easy to understand manner and wants to be part of a dynamic start up working - environment, -...

  • Customer Support

    5 months ago


    Hanoi, Vietnam Panasonic R&D Center Vietnam Full time

    **Responsibilities**: - Collect customer requests and data - Attend to customer phone calls - Conduct basic troubleshooting using questionnaires to find out the level of support needed - Create tickets for Level 2 support - Provide product information - Solve common problems such as username and password issues, menu navigation, verification of hardware and...


  • Hanoi, Vietnam Công Ty TNHH Littlelives Việt Nam Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Be exposed to a multinational team and work closely with teammates from offices in Singapore, Malaysia, Vietnam and Thailand - Be part of the LittleLives Team that supports your personal and professional growth - Enjoy the freedom and independence to kickstart your own initiatives for the...


  • Hanoi, Vietnam Tek Experts Full time

    Overview: We’re seeking a customer-oriented Microsoft CRM Technical Support Engineer to support our products. You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service. This role is responsible for managing customer technical support, including information...


  • Hanoi, Vietnam Scandinavian Software Park Full time

    Scandinavian Software Park - Tầng 19, tòa nhà Peakview Tower, 36 Hoàng Cầu, Đống Đa, Hà Nội, Dong Da, Ha Noi- At office- Posted 1 day ago- Skills: - .NET- C#- ReactJS**Top 3 reasons to join us**: - Work with Innovative Scandinavian SaaS - Work with experienced software engineers worldwide - Scandinavian Work Culture **Job...


  • Hanoi, Vietnam Tek Experts Full time

    Overview: We’re seeking a customer-oriented Technical Support Engineer Stage 2 to work on behalf of our client to resolve complex customer cases. You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service. This role is expected to take cases escalated by customers...


  • Hanoi, Vietnam Tek Experts Full time

    Overview: We’re seeking a customer-oriented Technical Support Engineer Stage 2 to work on behalf of our client to resolve complex customer cases. You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service. This role is expected to take cases escalated by customers...


  • Hanoi, Vietnam Jeisys Medical Viet Nam Full time

    Jeisys Medical Viet Nam - Phòng 305, tầng 3, 239 Xuân Thuỷ, Phường Dịch Vọng Hậu, Cau Giay, Ha Noi- At office- Posted 21 hours ago- Skills: - Python- JavaScript- ERP**Top 3 reasons to join us**: - Full salary-based insurance. - Competitive salary range. - Provide health package with high medical quality **Job description**: - Collaborate...


  • Hanoi, Vietnam Tek Experts Full time

    Overview: We’re seeking a customer-oriented Microsoft CRM Technical Support Engineer to support our products. You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service. This role is responsible for managing customer technical support, including information...