Customer Support

**Mô tả công việc**: (Mức lương: Thỏa thuận)How you will make an impact in this role: - Make issues of customer to be handled at shortest time with best result - Make customer impressed with service quality & customer centricity - Make sure no painpoint during process customers contact us What you will do: - Support customers to feedback on...

**Mô tả công việc**: (Mức lương: Đến 20 triệu VNĐ) - Answering questions about features, documenting any technical issues, and passing them on to the product team. - Creating support tickets for the team. - Clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the...

**About Forma**: The market for employee benefits is broken. Companies spend millions annually on employee benefits that employees neither value nor regularly use. Founded in 2017, Forma set out to build a better model by challenging traditional one-size-fits-all approaches. Forma’s flexible benefits software helps companies offer competitive benefits...

**Responsibilities**: - Log and classify all calls and requests for assistance in the customer relationship management system. - Filter and call out enquiries related to other aspects of the business and handover to the appropriate department. - Oversee enquiry resolution progress and proactively call customers with a status update or resolution if queries...

Hanoi, Hanoi- Work Type: Full Time**RESPONSIBILITIES** - In LittleLives, we believe in providing the best customer service to users and our Pixies champion that mission every day. If you consider yourself a people’s person, communicates technical terms in an easy to understand manner and wants to be part of a dynamic start up working - environment, -...

**Company Description** Upwork, in collaboration with a leading American multinational technology company, is looking for **Japanese - speaking Microsoft 365 Technical Specialists**. This unique opportunity allows you to be at the forefront of Microsoft's New Product Playbook, a suite of revolutionary products set to launch. If you have technical expertise...

Hanoi, Hanoi- Work Type: Full Time**RESPONSIBILITIES** - In LittleLives, we believe in providing the best customer service to users and our Pixies champion that mission every day. If you consider yourself a people’s person, communicates technical terms in an easy to understand manner and wants to be part of a dynamic start up working - environment, -...

Overview: **Driving exceptional outcomes with purpose-built solutions.** Tek Experts is a tech services and support company focused on delivering specialized and unique solutions for clients. We’re problem solvers, engagers, and creative thinkers who always strive to help our customers succeed. Our agile, relationship-based support helps the largest, most...

Overview: **Driving exceptional outcomes with purpose-built solutions.** Tek Experts is a tech services and support company focused on delivering specialized and unique solutions for clients. We’re problem solvers, engagers, and creative thinkers who always strive to help our customers succeed. Our agile, relationship-based support helps the largest, most...

**Mô tả công việc**: (Mức lương: 10 - 18 triệu VNĐ) - Tiếp nhận ticket,các yêu cầu khách hàng trên hệ thống, các nhóm support; trao đổi với team lập trình về phương án xử lý và trực tiếp hỗ trợ khách hàng (BA) - Theo sát quá trình setup, sử dụng sản phẩm, chủ động trao đổi, chăm...

THE SERVICE AGREEMENT TYPE OF THE CONTRACT (FREELANCE CONTRACT). **SDZ SUPPORT TECHNOLOGIES AND SERVICES LTD **is an international company that provides Customer Support Services to reputable financial firms. One of our biggest clients is IQ OPTION (IQ Option is an international IT company operating in the fintech industry that developed one of the world's...

**Mô tả công việc**: (Mức lương: Thỏa thuận) ABOUT KYBER NETWORK Kyber Network is an industry-leading blockchain company, providing cryptocurrency liquidity for the largest companies in the DeFi (decentralized finance), Metaverse, and NFT spaces. The company raised US$52M in its token sale in 2017, making it one of the largest...

**Mô tả công việc**: (Mức lương: 8 - 12 triệu VNĐ) - Troubleshooting issue of customers. - Corporate with Dev, SA/BA to solve issue for customer - Support customer on usage and also fix bug. - Training on customer about using ERP software if required by manager. **Chức vụ**: Nhân Viên/Chuyên Viên **Hình thức làm việc**: Toàn...

Dejure Technologies is German based IT company who are providing their services all over the world. We are looking for Vietnamese speaking person for our customer support. If you have good communication skills in Vietnamese you are the one we are looking for..! **Responsibilities**: - Fluent in speaking Vietnamese and English. - Responsible for providing...

**SENIOR ENGINEER CUSTOMER QUALITY SUPPORT** - Working office: Ninh Xa - Bac Ninh, Vietnam - Fluent Korean and English in oral and writing - Mobile: 0987083864(Zalo) - Ms. Hong (My client is one of global company, specializing in manufacturing high technology products such as: interactive pen tablets and displays as well as digital styli and solutions for...

Report to: Senior Manager QA Vietnam Office Job Purpose: - Provide the onsite support to the customers timely including new project technology support, mass production and EOL, to enhance customer satisfaction and ensure reliable high-quality supply. **ROLE AND RESPONSIBILTY** - Provide customer onsite support timely for quality assurance. - Implement...

**Job Purpose* This position is responsible for delivering APLL commitment to customers, meeting day to day operations requirements of the customers. The position assists and supports customer service supervisor (CSS) in guiding customer service representatives (CSR) and senior customer service representatives (Senior CSR) to achieve customer service...

**_Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you....

**_Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you....

**Mô tả công việc**: (Mức lương: Thỏa thuận) 1. Operation for co-location, hosting and connectivity: - Operating and monitoring 24x7x365 co-location service with VAS (value added services) and managed services. - Operating and monitoring company network equipment, various servers like web & mail servers, anti-spam, load balancers, storage...