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Senior Engineer Customer Quality Support
3 weeks ago
**SENIOR ENGINEER CUSTOMER QUALITY SUPPORT**
- Working office: Ninh Xa - Bac Ninh, Vietnam
- Fluent Korean and English in oral and writing
- Mobile: 0987083864(Zalo) - Ms. Hong
(My client is one of global company, specializing in manufacturing high technology products such as: interactive pen tablets and displays as well as digital styli and solutions for saving and processing digital signatures. In Vietnam, the company has a representative office to provide QA services to partners)
Belong to: Quality Assurance
Report to: Senior Manager QA Vietnam Office
Job Purpose:
Provide onsite support to the customers timely including new project technology support, mass production and **EOL**, to enhance customer satisfaction and ensure reliable high-quality supply.
Key Responsibilities:
- Provide customer onsite support timely for quality assurance.
- Coordinate internal team to improve the efficiencies of quality improvement actions.
- Regularly visit the customers for re-judgement.
- Arrange Return Material Arrangement (RMA) parts with customer in timely.
- Complete other tasks assigned from the line manager.
Qualifications:
- Bachelor’s Degree or equivalent required, and major in Electronic or Mechanical is preferred.
- Familiar with production, 3 years or more experience on engineering or quality management in electronic or mechanical industry.
- Korean can be working language, can read and write in English.
- Good office skills at Microsoft office such as Excel, PowerPoint, etc.
- Result oriented, ability to multi-task, negotiation and problem-solving skills with partners.
- A team player, good communication and coordination skills which can support build. interactions among multiple functions.
- High motivation, sense of responsibility, self-discipline & willing to learn.
**Salary**: 45,000,000₫ - 53,000,000₫ per month
Ability to commute/relocate:
- Bắc Ninh: Reliably commute or planning to relocate before starting work (required)
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