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Merchant Development

2 months ago

Ho Chi Minh City, Vietnam Shopee Full time

DepartmentOperations- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
- Execute telemarketing project, sales processes as per hunting projection with proficient trackers and proactively report performance following commercial programs
- Coordinate to define programs/projects needs, oversee during progress and evaluate performance for more growth initiatives
- Gather & consolidate Merchant portfolios regarding deal submission by reporting cycles
- Fulfill documentary requirements & procedures along with hunting process
- Closely monitor and coordinate with stakeholders, ensure the program/project status or changes made are communicated effectively to both the internal and external stakeholders
- Assist Line Manager in other tasks assigned

**Requirements**:

- Bachelor’s degree in business or management
- Successful track record in B2B or B2C sales and negotiation
- Proficiency with data analysis & forecasting
- Proficient in Microsoft Office and other related software
- Working experience with sales techniques
- Proficiency with data analysis & forecasting
- Good interpersonal and multi-tasking skills
- Working flexibly in a fast-paced environment

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