Merchant Operations Collaborator, Zalopay
7 months ago
**WHAT YOU WILL DO**
**1.Implement integration process with merchants:
- Direct negotiations with merchants on integration terms: how to integrate, operate, and make payments.
- Guide merchants do online registration and submit documents on system.
- Verify merchant’s information and proceed with the contract after finishing the deal.
- Create/ update merchant’s account/ ID on system.
- Coordinate with internal teams such as Technical and Business Development to handle the connection, test the payment flow, handle arising issues and push implementation progress according to the requirements of each project.
- Support testing (user side & merchant side) and guide merchants to perform operations on Merchant Site provided by ZaloPay (Merchant tool) before releasing.
- Conduct acceptance with relating teams after completing the connection process.
- Collaborate with internal team members to ensure efficiency.
- Existing merchant: manage and follow-up merchant’s requests/ issues.
**2.Merchant operation
- Perform daily Operation activities that are related to Store Management. For example: create store, upload menu/ image, grant permission.
- Verify and provide POSM for merchants who have needs according to the requirements of each project.
**Yêu cầu**:
**WHAT YOU WILL NEED**
- Detail oriented, hard-working, meticulous.
- Work well under pressure.
- Good at communication, negotiation and problem-solving skills.
- Proficient in Excel, Word, Outlook, and PowerPoint.
- Perform other duties, as assigned by management.
-
Zalopay, Merchant Operations Collaborator
5 days ago
Ho Chi Minh City, Vietnam VNG Full time**1. Merchant integration** - Implement integration process with merchants: - Support BD Team or direct negotiations with merchants on integration terms: how to integrate, operate, and make payments. - Guide merchants do online registration and submit documents on system. - Verify merchant’s information and proceed with the contract after finishing the...
-
Zalopay, Merchant Operations Collaborator
7 months ago
Ho Chi Minh City, Vietnam VNG Full time**1.Implement integration process with merchants: - Direct negotiations with merchants on integration terms: how to integrate, operate, and make payments. - Guide merchants do online registration and submit documents on system. - Verify merchant’s information and proceed with the contract after finishing the deal. - Create/ update merchant’s account/...
-
Merchant Operations Collaborator, Zalopay
1 month ago
Thành phố Hồ Chí Minh, Vietnam VNG Full time**Implement integration process with merchants**: - Direct negotiations with merchants on integration terms: how to integrate, operate, and make payments. - Guide merchants do online registration and submit documents on system. - Verify the merchant's information to ensure it meets the company standards - Create/ update merchant’s account/ ID on system. -...
-
Product Owner, Zalopay
7 months ago
Ho Chi Minh City, Vietnam VNG Full timeAs the **Product Owner of Merchant Solutions**, your primary responsibility is to maximize the value of ZaloPay’s commerce solutions for our merchants and users. You will handle product planning, execution, and operations throughout the product lifecycle, ensuring that our solutions are not only aligned with the needs of our partners but also add...
-
Product Operations Executive, Zalopay
7 months ago
Ho Chi Minh City, Vietnam VNG Full timeAs a **Product Operations Executive** you will have the opportunity to: - Be involved in Fintech business with ZaloPay - expected to be one of the leading e-payment products in Vietnam. - Opportunity to build and enhance the Merchant site and reconcile system with the fully support from internal Technical/Operation & Finance Accounting team. - Work with all...
-
Business Operations Executive, Zalopay
7 months ago
Ho Chi Minh City, Vietnam VNG Full timeSupport onboarding new merchants (Including: sending merchant information to functional teams for verification and evaluation, preparing contracts, setting up the system,...). - Assist in developing and implementing new business initiatives and strategies. - Collaborate with all functional teams (Merchant Marketing team, Data analyst, Plan & Strategy,...
-
Associate Account Operations Executive, Zalopay
7 months ago
Ho Chi Minh City, Vietnam VNG Full time**1. Merchant integration**: - Implement integration process with merchants: - Support BD Team or direct negotiations with merchants on integration terms: how to integrate, operate, and make payments. - Verify merchant’s information and proceed with the contract after finishing the deal. - Create/ update merchant’s account/ ID on system. - Coordinate...
-
Account Specialist, Zalopay
7 months ago
Ho Chi Minh City, Vietnam VNG Full timeNegotiate and convince partners to cooperate and integrate with ZaloPay. - Serve as the lead point of contact for all merchants (MC) account matters. - Identify and plan for the growth among existing merchants. Liaise with cross-functional internal teams to improve MC performances via campaigns & initiatives. - Monitor and manage campaigns/ initiatives...
-
Zalopay, Operations Executive
7 months ago
Ho Chi Minh City, Vietnam VNG Full timeJoin participate in reviewing operation terms and articles in the contract between ZaloPay and Partners. - To solve problems and disputes from customers relating to transaction via ZaloPay and Partners. - Reconciliation such as Bank transaction, Billings, Utilities & Finance service, Promotion, etc - To ensure payment, settlement and control transactions are...
-
Business Development Lead, Zalopay
7 months ago
Ho Chi Minh City, Vietnam VNG Full timeMaintain, develop, and sustain productive relationship with strategic partners in FnB Category. Propose suitable campaigns in order to increase revenue for both ZaloPay and partners; - Deliver partnership proposals (including pricing, payment solution, growth & promotion scheme, etc.) to meet or exceeds Merchant battle’s objectives. Developing and...
-
Global Account Partner
7 months ago
Ho Chi Minh City, Vietnam VNG Full timeServe as the lead business development point to negotiate and convince partners (Global Key Accounts) to cooperate and integrate with ZaloPay - Serve as the lead point of contact for all merchants (MC) account matters. - Identify and plan for the growth among existing merchants. Liaise with cross-functional internal teams to improve MC performances via...
-
Business Development Executive, Zalopay
7 months ago
Ho Chi Minh City, Vietnam VNG Full timeServe as the lead business development point to negotiate and convince partners (Global Key Accounts) to cooperate and integrate with ZaloPay - Serve as the lead point of contact for all merchants (MC) account matters. - Identify and plan for the growth among existing merchants. Liaise with cross-functional internal teams to improve MC performances via...
-
Senior Business Development Executive, Zalopay
7 months ago
Ho Chi Minh City, Vietnam VNG Full timeNegotiate and convince partners (Service Providers) to cooperate and integrate with ZaloPay; - Serve as the lead point of contact for all merchants account matters, fostering strong and collaborative relationships; - Identify and plan for the growth among existing merchants. Liaise with cross-functional internal teams to improve MC performances via campaigns...
-
Design Manager, Zalopay
7 months ago
Ho Chi Minh City, Vietnam VNG Full timeZaloPay is a fast-growing mobile payment provider in Vietnam since it commenced operations in 2017. We aim to serve Vietnam’s large underbanked population, accelerate financial inclusion and leverage technology to improve access to Fintech services for our users and merchants. In 2020, ZaloPay officially integrated into the messaging app Zalo to provide...
-
Zalopay, Business Development Executive
1 week ago
Ho Chi Minh City, Vietnam VNG Full timeNegotiate and convince partners (Retail Key Accounts) to cooperate and integrate with ZaloPay; - Serve as the lead point of contact for all merchants (MC) account matters; - Identify and plan for the growth among existing merchants. Liaise with cross-functional internal teams to improve MC performances via campaigns & initiatives; - Monitor and manage...
-
Associate Business Development Executive, Zalopay
7 months ago
Ho Chi Minh City, Vietnam VNG Full timeServe as the lead business development point to negotiate and convince partners (Global Key Accounts) to cooperate and integrate with ZaloPay - Serve as the lead point of contact for all merchants (MC) account matters. - Identify and plan for the growth among existing merchants. Liaise with cross-functional internal teams to improve MC performances via...
-
Senior Business Development Executive, Zalopay
7 months ago
Ho Chi Minh City, Vietnam VNG Full timeDevelop and implement business plans to meet monthly, quarterly, and annual targets. - Negotiate and convince partners (Retail Key Accounts) to cooperate and integrate with ZaloPay. - Conduct market research and analysis on customers, competitors, and the market in order to propose suitable recommendations aligned with the organization's overall...
-
Software Engineer, Zalopay
7 months ago
Ho Chi Minh City, Vietnam VNG Full timeThe Payment Core is the heart of ZaloPay, serves as the central component of ZaloPay, one of leading e-wallet platforms in Vietnam. Our primary responsibility is to handle various transaction processes and manage the fund flows, encompassing activities such as top-ups, withdrawals, transfers, and payments. With a focus on meeting stringent technical...
-
Zalopay, Senior Business Development Specialist
7 months ago
Ho Chi Minh City, Vietnam VNG Full timeZaloPay is a fast-growing mobile payment provider in Vietnam since it commenced operations in 2017. We aim to serve Vietnam’s large underbanked population, accelerate financial inclusion and leverage technology to improve access to Fintech services for our users and merchants. In 2020, ZaloPay officially integrated into the messaging app Zalo to provide...
-
Associate Growth Manager, Zalopay
7 months ago
Ho Chi Minh City, Vietnam VNG Full time**ZaloPay **is a fast-growing mobile payment provider in Vietnam since it commenced operations in 2017. We aim to serve Vietnam’s large underbanked population, accelerate financial inclusion and leverage technology to improve access to Fintech services for our users and merchants. In 2020, ZaloPay officially integrated into the messaging app Zalo to...